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Hilton London Syon Park

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Hilton London Syon Park
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1,685 Reviews from our TripAdvisor Community

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Showing 1,641: English reviews
Reviewed 8 June 2016 via mobile

It was a wonderful experience at first, I would have given it a five star and been recommending people to try the hotel. But then we were double charge for £655 which is a pain to take back as they said it will take two weeks.. We asked them before hand if it is ok to pay with a different...

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Helpful?
2Thank Dimples26
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Dimples26 Thank you for your review. We are pleased to learn that you had a wonderful experience at the hotel however disappointed to learn that your debit card has a pre-authorisation pending. Please be assured we have investigated this matter and can reassure you that the only charge made was the one on your credit card which you offered...

UK
Reviewed 7 June 2016 via mobile

We stayed here for 2 nights whilst attending a family wedding. True Hilton style - staff were helpful and courteous. Facilities are superb and room was wonderful. Our room was a triple to accommodate our DD. It was spacious and comfortable. Lovely shower and separate bath (bath had a TV which wife loved). Decor was a bit gothic baroque for...

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Helpful?
Thank seetheworld0898
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear seetheworld0898, Thank you for your lovely comments forllowng your recent stay with us. I am very happy you liked the hotel and that our team looked after you and your family. We will be looking forward to welcoming you back in the near future. Kind Regards Greg Crawford General Manager

Cheltenham, United Kingdom
Reviewed 7 June 2016

Lovely hotel set in very green surroundings. Rooms very spacious and comfortable. Staff friendly and helpful. large selection of food for breakfast. Surrounding parkland, Syon Park gardens and River Thames are on your doorstep for relaxing strolls. Only downside was lack of accessible public transport neccesitating taxis to get to tube or bus stops into London.

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Helpful?
Thank IanMcD76
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear IanMcD76 Thank you for your kind review, we are delighted that you found the hotel and the park location relaxing. I am sorry that you were not informed about our close proximity to Syon Lane station. A short 5 minute walk from the hotel you can get a train to Vauxhall which takes 29 minutes. I do hope we...

London, United Kingdom
Reviewed 7 June 2016

What do you need from a great stay? A great room, great service and great amenities. This Hilton can provide all three. We booked the smallest room and even this was spacious, with a lovely little balcony over looking the courtyard with a long pool. The restaurant is top notch. We didn't try the spa but the pool and hot...

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Helpful?
Thank AAGill
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear AAGill Thank you for your review. I was really pleased to learn that you had an excellent stay with us and found the staff helpful. We appreciate your feedback regarding hot items at breakfast and will monitor this closely. I do hope we may have the opportunity to welcome you back again soon. Kind regards Greg Crawford General Manager

Reviewed 7 June 2016

This is my favourite hotel in London, it is spacious, the rooms are lovely and the staff are excellent. The setting is breathtaking and it is hard to believe you are in London when surrounded by such a beautiful park. The food in the restaurant is fab and the breakfast is vast. I will come here time and time again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Liz E
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Liz E Thank you for your review following your recent visit. We are so pleased to learn that you had a wonderful time with us and appreciated the parkland location and the proximity to London. I will be sure to pass on your kind feedback regarding your great restaurant experience for dinner and enjoyable breakfast. We look forward to...

Boston
Reviewed 7 June 2016

Stayed one night after landing at Heathrow and it was excellent. Room on ground floor with patio was quiet. Bed and room were excellent. Bar was lively and late night snack in room was perfect. The price is reasonable and if you rent a car London is an easy drive.

Review collected in partnership with Hilton Hotels & Resorts
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Thank tangodancers
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear tangodancers Thank you for your review. It's great to learn that you had an excellent stay with us and found the location close to Heathrow convenient. I will be sure to pass on your kind comments to our Bar team. We look forward to welcoming you back again soon. Kind regards Greg Crawford General Manager

Spalding, United Kingdom
Reviewed 7 June 2016

This hotel is set in such beautiful surroundings it is hard to believe it is in a capital city. It has such good facilities, lovely pool and spa and live music at the weekend. The park is a good place for a walk with wild flowers and birdsong. The rooms are very nice with a balcony looking over lovely gardens....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sue C
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Sue C Thanks for your great review following your most recent stay with us. We are pleased to learn that you had a lovely stay and enjoyed the beautiful gardens. Paulo our singer is certainly appreciated by our guests at the weekends. I do hope we may have the pleasure of welcoming you back again soon. Kind regards Greg...

Reviewed 6 June 2016 via mobile

We stayed here for our anniversary from 4 June to 6 June. This is the hotel where we got married and wanted to reminisce here. The hotel is amazing, very state of the art and the grounds to walk around are amazing. The rooms are great and extremely spacious. However, the service let's them down big time. The staff are...

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Helpful?
Thank Sundeep J
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Sundeep Thank you for taking the time to review your most recent stay with us. I am pleased to hear that you enjoyed the hotel and grounds and found the staff polite. However I am sorry to learn that several areas of the service received fell below our usual standard. Please be assured that this will be discussed with...

Reviewed 5 June 2016 via mobile

Beautiful hotel in lovely surrounding free parking, check in was quick and easy large room with balcony double cozy bed with shower and bath smart modern beautiful decorated, had dinner at he bar all staffs was friendly particularly Beatrice who was very attentive, breakfast was excellent hot buffet with lots of choices. Checked out by the guest relation manager who...

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Helpful?
Thank Nieltea
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear Nieltea Thank you for your kind review. We are so pleased that you enjoyed all aspects of your stay. I will be sure to pass on your thanks to Beatrice and our Guest Relations Manager. We look forward to welcoming you back again soon. Kind regards Greg Crawford General Manager

Edinburgh, United Kingdom
Reviewed 5 June 2016

So I visited this previously as a Waldorf but I prefer the Hilton style much more relaxed. Amazing staff all very helpful and pleasant without being pushy. I was upgraded to a King Exec room which was gorgeous witha lovely view over the back, the room itself was spotless the balcony needs a good clean though. Amazing sized bath with...

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Helpful?
Thank amack
Greg C, General Manager at Hilton London Syon Park, responded to this review

Dear amack Thank you for your detailed review following your most recent stay with us. We are really pleased to learn that you enjoyed all aspects of your stay and look forward to welcoming you back again soon. Kind regards Greg Crawford General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Playful Luxury – just another way of saying charm and elegance with a flair of fun, which is just the ambiance you will find at Hilton London Syon Park. Old world elegance meets contemporary finesse, brimming with state of the art conveniences, eliminating barriers and boundaries and adding depth and design to experience. Conveniently located near Central London where luxury service revolves around your business and leisure requirements. Whether you’re dining, discovering, meeting or escaping, the Hilton London Syon Park, makes it easy to experience first class service in the centre of it all. ... more   less 

Additional Information about Hilton London Syon Park

Address: London Road, Brentford TW8 8JF, England
Region: United Kingdom > England > Greater London > Brentford
Price Range: $192 - $409 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Syon Park 4*
Number of rooms: 137
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Syon Park staff and other travellers.
7 questions
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Questions? Get answers from Hilton London Syon Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Capability Brown parkland”
 of 5 bubbles grahaml630, 2 Mar 2017 | Read review
“Ask for a room away from Syon Lounge as this can be quite noisy if busy.”
 of 5 bubbles StevieC7792, 13 Feb 2017 | Read review
“Rooms away from the Syon Lounge are quieter.”
 of 5 bubbles A4805PFdanielam, 2 Feb 2017 | Read review
“We had a 1st floor balcony which had beautiful views”
  • Balcony View
  • Balcony View
 of 5 bubbles jessiem165, 25 Jan 2017 | Read review
“King room with a view was fantastic!”
 of 5 bubbles jowr2015, 8 Jan 2017 | Read review
5 of 5