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Mars Garden Wood Gotemba

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86 Reviews from our TripAdvisor Community

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Showing 29: English reviews
Singapore, Singapore
Reviewed 2 weeks ago via mobile

From Haneda airport take the bus to Gotemba bus interchange. It will only be a 3 min walk but you must take the correct road to the hotel. The road that is next to the highway, the left side road. The food and service is great. They can arrange a free ride to the Gotemba Premium Outlet and back to...

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Helpful?
1Thank Geraldine L
Parma, Italy
Reviewed 3 weeks ago

Great atmosphere, good ambience. Lovely lake, nice garden 3 restaurants in the hotel, one bar and a backery, good spa and internet connection. Big rooms to be in Japan and clean. Different choice for breakfast and good atmosphere in the lobby. Great view on Fuji mountain from panoramic view at last floor.

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1Thank MrCaruccio
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for staying at Mars Gardenwood Gotemba and taking your precious time to review. I are absolutely happy to hear that you enjoyed staying here. Thank you very much for your comments. Certainly hope you will choose to stay with us again on your next visit to Sizuoka. Sincerely,

Sydney, Australia
Reviewed 4 weeks ago via mobile

We stayed here 2 nights with two kids, and they loved it! They loved watching the Water show at nites, followed by onsen. Location was good, closed to Gotemba Premium Outlet, Daiso, Uniqlo, and Supermarket. Breakfast was good, room was spacious and modern. We had the Fuji View room, and to watch the mountain from your room was superb! They...

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Helpful?
Thank Ivonne W
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for choosing Mars Gardenwood Gotemba as your home away from home. I appreciated that you have taken the time to let us know your experience during your stay. We really need your continuous support and look forward to welcoming you again soon. Sincerely,

Reviewed 12 November 2016

The location is so nice. Check in process was efficient, The check in person was trying to explain all about the basic hotel information clearly which I appreciated that! Room was spacious and clean enough! The Onsan part was fantastic! The bathroom amenities were good. Everything was just perfect there! Lastly we did have a FREE limousine service to bring...

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Thank Maggie W
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for staying at Mars Gardenwood Gotemba and taking your precious time to review. I are absolutely happy to hear that you enjoyed staying here. Thank you very much for your comments. Certainly hope you will choose to stay with us again on your next visit to Sizuoka. Sincerely,

Sengata, Indonesia
Reviewed 9 November 2016 via mobile

Mars Garden Wood Gotemba is designed modern, the room is spacious and very clean. The location is really strategic, just only 1 km from Gotemba station, and just 300 m of Tomei-Gotemba Interchange bus station. That we can reach easily all the attractions arround Gotemba. We can go easily to Mt.Hakone from bus sta. And arround the area of hotel...

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1Thank Muhammad K
Sheffield, United Kingdom
Reviewed 26 October 2016 via mobile

We were fortunate enough to stay here for a night whilst visiting Japan. The hotel is delightful with beautiful gardens and enormous luxurious rooms. The staff are excellent in every way. If you stay here make sure you go to the hot baths. The facilities are superb. I spent an hour relaxing in the spa and felt rejuvenated! Oh and...

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1Thank Dawn634
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for staying at Mars Gardenwood Gotemba and taking your precious time to review. I are absolutely happy to hear that you enjoyed staying here. Thank you very much for your comments. Certainly hope you will choose to stay with us again on your next visit to Sizuoka. Sincerely,

New York City, New York
Reviewed 23 September 2016 via mobile

We loved it from the minute our taxi parked at the hotel. There was someone waiting to greet us. Later she even accompanied us upstairs to our room. The hotel lobby was spacious, well lit and smelled so exotic and fresh. The room was just wow! Stunning city view and we even got an unexpected upgrade. Breakfast next day morning...

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1Thank Tamanna M
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for staying at Mars Gardenwood Gotemba and taking your precious time to review. I are absolutely happy to hear that you enjoyed staying here. Thank you very much for your comments. Certainly hope you will choose to stay with us again on your next visit to Sizuoka. Sincerely,

Indonesia
Reviewed 7 September 2016

wonderful hotel, room is big , clean, and modern. hotel itself is very quite great location, near gotemba outlet. hotel service is excellent, and very helpful to us who foreigner who cannot speak japanese

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1Thank lunaphi
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you very much for staying with us at Mars Gardenwood Gotemba, and thank you very much for taking your valuable time to place comments for us. Your comment about our service is much appreciated as it allows us to continue to improve and offer the experiences expected. We do hope we can have the chance to welcome you back...

London, United Kingdom
Reviewed 23 August 2016

The good thing about this hotel was that many rooms were free and we have been upgraded to a great room with nice view on Mountain Fuji. In the room you had a whole set to prepare a traditional Japanese tee. Not only green tea was available but also green coffee! Comfortable beds, onsen, delicious breakfast, free shuttle till 6pm....

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1Thank Seb B
Singapore, Singapore
Reviewed 21 May 2016 via mobile

Located off the main street 10mins drive from gotenba station and premium outlet. King premium room which is very spacious come with a hotspring channel into the bath room. Hotel is clean, tidy and cosy. Nice garden in the hotel for morning walk with a foot bath. Breakfast comes in either Jap or western set.

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1Thank Poh T
mars-gw, 支配人 at Mars Garden Wood Gotemba, responded to this review

Thank you for staying at Mars Gardenwood Gotemba and taking your precious time to review. I are absolutely happy to hear that you enjoyed staying here. Thank you very much for your comments. Certainly hope you will choose to stay with us again on your next visit to Sizuoka. Sincerely,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Mars Garden Wood Gotenba promises its guests relaxing spa treatments, a hot spring bath and karaoke rooms, only a 10-minute drive from Gotenba Premium Outlet. It has a lush garden, a sauna and 2 restaurants. Rooms offer free wired internet, and some boast a hot spring bath. Gotenba Mars Garden is only a 15-minute drive from Hakone, while the exciting Fuji Safari Park can be visited a 30-minute drive away and Mount Fuji is a 40-minute drive. JR Gotenba Station is a 5-minute drive. Comfortable contemporary rooms are fitted with air conditioning, an HD flat-screen TV and a seating area. A safe, minibar and electric kettle are provided, and rooms feature electronic curtains. Beds are queen-size. A limited number of routers is available for free Wi-Fi. Gotenba Mars Garden Wood has a 24-hour front desk, which offers laundry services and luggage storage. The hotel has a library, while a souvenir shop, drinks vending machines and free parking are on-site. Restaurant Ginmeisui serves Kyoto-style traditional kaiseki meals and other Japanese cuisine for dinner, while Italian restaurant Fenice is open for lunch and dinner. Sweets Café Vert Feuille offers a selection of beverages and pastries, while at night drinks can be enjoyed at Bar Lounge. ... more   less 

Additional Information about Mars Garden Wood Gotemba

Address: 1089 Higashitanaka, Gotemba 412-0026, Shizuoka Prefecture
Region: Japan > Chubu > Shizuoka Prefecture > Gotemba
Price Range: $257 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mars Garden Wood Gotemba 4.5*
Number of rooms: 61
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Questions & Answers

Here's what travellers have asked, with answers from Mars Garden Wood Gotemba staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view to mount fuji is not a must but would be nice of course”
 of 5 bubbles 809Jens88, 2 Dec 2015 | Read review
“Pay the premium to get a room with a view of Mt Fuji.....you won't regret it.”
 of 5 bubbles japan2007, 28 Mar 2015 | Read review
“Any room is fantastic, there is an”
 of 5 bubbles NualaMorris, 12 Jan 2015 | Read review
“Ask for Mt Fuji view.”
 of 5 bubbles daniels372, 17 Dec 2014 | Read review
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