Isle of Eriska Hotel, Spa & Island
Benderloch PA37 1SD Scotland
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US$299
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Dining (79)
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Travellers' Choice
GreenLeaders Platinum level
The Isle of Eriska Hotel, Spa & Golf is situated on its own island on the west coast of Scotland connected to the mainland by a small, vehicle bridge. Only 2 hours drive from Glasgow and 10 minutes from Oban, it offers the perfect location to relax and unwind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Archery
Badminton
Babysitting
Electric vehicle charging station
Car park
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Special diet menus
Wine / champagne
Bicycle rental
Boating
Golf course
Hiking
Squash
Tennis court
Fishing
Patio
Table tennis
Board games / puzzles
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Desk
Fireplace
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish, German and 2 more
Location
Contact
Benderloch PA37 1SD Scotland
Getting there
Rental CarsSee all Benderloch car hire
835Reviews6Q+A100Room tips
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We have just spent 2 nights at Isle of Eriska Hotel to celebrate my partner's 50th birthday. This hotel is absolutely superb and is well deserving of their 5 star status. A warm welcome is given on checking in and it is delightful arriving to a crackling log fire and lovely smell of woodsmoke. Our room ,(Lismore) was spacious with a large bay window looking out onto the gardens and was decorated and furnished so attractively. The bed was super king sized with high quality bed linens , pillows, duvet etc. The room was equipped with everything you could need - loved the full size bottles of mineral water and the high end toiletries in the beautiful, luxurious bathroom. We were staying on a dinner, bed and breakfast rate and every meal we had was fabulous , topped by the many course tasting menu on Saturday evening. The chef acommodated our seafood intolerance and each course was so interesting, imaginative and delicious . It was by far the best dining we have experienced in a very long time. Every staff member at the hotel was friendly, helpful and knowledgeable and they seem to go out of their way to ensure guests have a very enjoyable stay. The scenery on the isle is stunning and there are many walks to enjoy. We didn't have a chance to try the croquet and putting but will save that for next time. I cannot recommend this hotel highly enough and we look forward to returning hopefully in the not too distant future.…
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Date of stay: January 2023
Value
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Service
Room Tip: Lismore has a large bay window overlooking the grounds.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Stayed last night at this fantastic hotel. Prior to arrival we were asked if we wanted to upgrade to a hilltop reserve room and a small cost and so glad we did. The room, well more like a small flat was amazing, and what a sunset from the deck. A short 10 min walk to the hotel, please note it’s not lit and at this time of year a little slippy, but worth it. Dinner was stunning, especially the mushroom ravioli and breakfast was pretty good also. Can’t wait to go back
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Bring sturdy walking shoes
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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It would be easy to be fooled by the history of the Isle of Eriska, and the beautiful setting. Is it a hotel in decline? I think so. We stayed in a spa suite, it was dated and the bathroom in bad repair, see the pictures below. Tea and coffee was provided in the room, but the jars were chipped. No biscuits or any welcome drink (just water). Golf was non existent, the course, just 6 holes, was unplayable. We were going to try but they wanted to charge us quite a bit for golf balls that were never going to be found! I did complain, and did receive an email from the manager, but offering me a free night in the hotel - its unlikely we will return to that area in the near future, its a bit of trek! I do believe when it's a genuine complaint, some recompense, especially as this is ported a 5 star hotel, should be offered. the staff were friendly and helpful. Food we had was fine. We ate in the Deck which was also a bit shabby, but food was good and staff were lovely. We declined the tasting menu as it seemed overly priced for what it was, having just experienced a super one at Cameron House Hotel. disappointing! …
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We have just returned for a short break at Eriska. We were so delighted with hilltop 5. Modern, warm and inviting but the view is out of this world. Great to have a fire in winter but did not use the hot tub on the deck as winter. Fully equipped kitchen meant we cooked dinner on first night however tried the restaurant the 2nd night and we were not disappointed. Staff are so friendly and helpful. I also had a massage with Gillian which was also excellent. Great dog walks and lots to da - Tennis, badminton, bowls, swimming pool and gym.Cant wait to visit in summer.
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Date of stay: January 2023
Value
Rooms
Service
Room Tip: Fantastic view from hilltop 5
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here for 3 nights at the start of December and had a an amazing stay. The staff were so well trained and the experience itself was amazing. Dining in the restaurant was a fabulous experience. Thank you to the whole Eriska team for a wonderful stay , we will be back!
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Date of stay: December 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Just back from a very impromptu trip away and loved every minute of it! The hotel is in such a beautiful location, the staff were fantastic and so friendly. We have been before but this years trip was 10/10!!
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Great stay, was just a small break between Christmas and New Years so all their decorations were up and looked lovely. Made the hotel feel super cosy! Room was very nice, with large windows and we slept well, the beds are extremely comfy and it’s so quiet at night. Dinners and breakfast were fantastic, the tasting menu was outstanding - more seafood based than game/ red meat but it was super. There was even a sweet potato scone to finish it off. Grounds were lovely to walk about on. Obviously a lot of plants are not in bloom but it made the walks more dramatic.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Susan S wrote a review Jan. 10
This was my second visit to Isle of Eriska castle hotel. I absolutely love the whole package - old world charm, amazing surroundings - the walks and views surrounding the island are breathtaking. The staff make this place a real treat, they are so attentive and friendly. A tasting menu as well as less formal dining option is offered, both absolutely delicious. Thank you Isle Eriska - This place is magical.
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Just go - you will I’ve it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I booked this hotel for 4 nights dinner, bed and breakfast for myself and husband 2 months before, for my 60th birthday, paying the total cost upfront to secure the booking in a particular suite. 2 weeks before on a bank holiday I received an email saying that the hotel would now be closed on our first night offering alternative hotels several miles away. When I suggested just moving the booking forward 24 hours I was told that was not possible because someone else was booked into the suite on what would then be our last night. I was offered another room but given I had particularly chosen and paid for the suite I didn't want a different room. So I therefore asked for a refund to be back in my bank account that day given I've now 2 weeks to find an alternative break. I was told that I would have to wait for up to 5 days for the refund on my original card and they understood my frustration. I would suggest they do not understand my frustration. When I emailed and said that was unacceptable I was told it had been processed - so in essence it is tough luck I paid in good faith 2 months ago and now have to wait for reimbursement. I then responded to the email requesting the contact details for the Chair of the Board of Directors and then received a phone call from a manager saying I had asked to speak to someone- I informed him I had not, and up until then it had been someone in the reservation office that had been emailing me about my booking - no one had had the courtesy to ring me initially to tell me they had a problem nor that they could not refund me straight away. He apologised but let me know that unfortunately the bank would not be processing my refund today Tuesday because today was also a bank holiday but not to worry it is usually less than 5 days (now 6 given the bank holiday) to receive a refund. Apparently I could not be refunded via BACs straight into my account for GDPR reasons - I did believe an exception could be made on this occasion. When I asked when a decision had been made to close the hotel I was told it was made by the management team a couple of days before - clearly the New Year weekend telling me and possibly others on the bank holiday Monday. I totally understand business decisions have to be made and I have not been told why they have decided to close for the 2 days but it is the handling of the decision i.e. notice provided, lack of speedy reimbursement and mode of communication that I do not feel is appropriate in these circumstances and certainly would have expected better. We have relatives living in Benderloch so visit the area regularly but will not be bothering with this hotel again since clearly their view of how to treat guests differs to mine. I do however think they need to consider more carefully how they intend to handle the outcome of similar decisions in future because I am not convinced from my interaction they have recognised any learning. So if you wish to feel valued I suggest you do not book into a hotel run by Inverlochy Castle Management International who list on their webpage as being responsible for managing this hotel!…
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lewis Scrimgeour, General Manager at Isle of Eriska Hotel, Spa & Island
Responded 3 weeks ago
Dear Guest, Thank you for your feedback on your experience with us. I completely understand your frustration and disappointment, and we are of course extremely regretful. We greatly value all our guests and take all feedback very seriously. I know that our Operations Manager has been in touch with you regarding this, and I am delighted that you will be coming back to us at Eriska one day in the future. Thank you once again. Kind Regards, Lewis Scrimgeour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
After staying here on two other occasions, our most recent visit was a big disappointment. Although the hotel and grounds are beautiful, the food was very average and the two activities we wanted to enjoy (golf and bowls) were no longer available, despite being advertised on their website. My biggest disappointment however was the quality of the service - unprofessional staff and on a couple of occasions, quite rude. On explaining our experience to the manager, I was quite surprised there was no forthcoming apology.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Lewis Scrimgeour, General Manager at Isle of Eriska Hotel, Spa & Island
Responded 3 weeks ago
Dear Guest, Thank you for sharing your feedback on your recent stay at the Isle of Eriska Hotel. I am delighted that you found the hotel and grounds to be beautiful, however, I am very sorry to read that you found that the service quality provided by our team to be poor. As we discussed on checkout, this is very out of character for them to be ‘rude’ and ‘unprofessional’. I apologised to you at checkout regarding your above comments and ensured that this would be investigated as this is in no way our normal service. I do hope we are able to welcome you back in the future. Kind Regards, Lewis Scrimgeour General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$253 - US$521 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
isle of eriska hotel, spa & golf hotel benderloch, isle of eriska hotel, spa and golf
LOCATION
United KingdomScotlandArgyll and ButeBenderloch
NUMBER OF ROOMS
30
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Claim Your ListingIsle of Eriska Hotel, Spa & Island - UPDATED 2023 Prices, Reviews & Photos (Scotland/Benderloch, UK) - Tripadvisor
Frequently Asked Questions about Isle of Eriska Hotel, Spa & Island
Which popular attractions are close to Isle of Eriska Hotel, Spa & Island?
Nearby attractions include Castle Stalker (4.5 km), Kinlochlaich Garden Centre and Gardens (5.0 km), and Beinn Lora (5.6 km).
What are some of the property amenities at Isle of Eriska Hotel, Spa & Island?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Isle of Eriska Hotel, Spa & Island?
Top room amenities include a flat screen TV, a desk, and a fireplace.
What food & drink options are available at Isle of Eriska Hotel, Spa & Island?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Isle of Eriska Hotel, Spa & Island?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Isle of Eriska Hotel, Spa & Island?
Conveniently located restaurants include The Old Inn, Tralee bay Fish and Chips, and The Hawthorn Restaurant.
Are there opportunities to exercise at Isle of Eriska Hotel, Spa & Island?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Isle of Eriska Hotel, Spa & Island have airport transportation?
Yes, Isle of Eriska Hotel, Spa & Island offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Isle of Eriska Hotel, Spa & Island?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Isle of Eriska Hotel, Spa & Island offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Isle of Eriska Hotel, Spa & Island?
The staff speaks multiple languages, including English, Spanish, French, German, Portuguese, and Hungarian.