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Vila Suzana Parque Hotel

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#2 of 10 Hotels in Canela
Certificate of Excellence
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Vila Suzana Parque Hotel
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810 Reviews from our TripAdvisor Community

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Showing 8: English reviews
Panama City, Panama
Reviewed 20 October 2015

I chose the Vila Suzana, as it seemed a different hotel than others the gardens, and the vegetation, the quiet surroundings, the chalets are cozy, even if not luxurious, but it is worth the stay and breakfast is excellent, my best choice in Canela and less expensive than Gramado, ....go for it.

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Thank Temper43
Perth, Australia
Reviewed 6 March 2015

We've recently returned from Vila Suzana Parque Hotel in Canela and had a wonderful time. The hotel is in a beautiful, quiet part of town - a pleasant 15 minute walk from the centre of Canela. You would think you were in the middle of Europe rather than Brazil - cobbled streets and German/ Austrian style buildings. There is a...

Thank Peter L
Vila Suzana P, Gerente at Vila Suzana Parque Hotel, responded to this review

Dear Mr. Peter, Greetings from Vila Suzana Parque Hotel! We were very pleased to learn how much you enjoyed your stay in our hotel, and we would like to thank you for letting us know how much impressed you are by our service. Customer care is among our highest priorities and it is always gratifying to receive such praise. Looking...

Perth, Australia
Reviewed 18 February 2015

Wonderful hotel and even better staff! Hotel is set in a beautiful, spacious, park like area, with plenty of room and all amenities within close proximity. We stayed in a two bedroom, two bathroom bungalow and it was very comfortable for my family (including a two year old) and my parents. Rooms were big enough, cleaned daily and with very...

Thank Alana S
Vila Suzana P, Manager at Vila Suzana Parque Hotel, responded to this review

Dear, Alana. Thank you for sharing your experience at the Vila Suzana Parque Hotel through the Guest Satisfaction Survey. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue...

Brussels, Belgium
Reviewed 9 February 2015

Beautiful, quiet park hotel in leafy Canela. Very spacious bungalows, very clean, wonderful bathroom... Everything you would expect from a four star accomodation. But the real beauty of this hotel is in the detail : wonderful breakfast, smiling and friendly staff, free quality bikes, hammocks, an inside heated pool, a safe deposit box in the room, perfect wifi.... The kolibris...

Thank Biegelcolanis
Vila Suzana P, Manager at Vila Suzana Parque Hotel, responded to this review

Dear Guest, thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future!

Sao Paulo, SP
Reviewed 3 May 2014 via mobile

The hotel is not luxurious, but is very comfortable. The breakfast is good and has many options, with homemade food. The location is also good, in a quiet and beautiful neighborhood. Very good cost benefit relation.

1Thank Luis S
Vila Suzana P, Gerente at Vila Suzana Parque Hotel, responded to this review
Google Translation

Sr. Luis, obrigado por ter escolhido o Vila Suzana Parque Hotel para sua estada na Serra Gaúcha. Ficamos gratos pelo...

Brasilia, DF
Reviewed 12 January 2012

Rooms are rather basic, but mattresses and sheets are wonderful. Very, very comfortable!The location is grand. In the poshest neighbourhood of Canela amidst lovely villas and pine trees. The hotel is about 1 km from town, but although buses run frequently from Canela to Gramado they are not tourist shuttles and are sometimes rather crowded. You need a car if...

2Thank brigitte235
Carolina W, Gerente at Vila Suzana Parque Hotel, responded to this review

Dear Bigitte, thank you so much for your comments.We are doing our best every single day to make our guests feeling well.Hope to have you back in Vila Suzana!!

Porto Alegre, RS
Reviewed 20 November 2011

Vila Suzana has two different accomodations: cabins for up to 5 people, and double rooms. Cabins simple, kind of old, but confortable. They have a private parking space and are reasonably well equiped and spacious. Rooms are good and they look like newer, with a closer indoor swimming pool. Breakfast is good like other "colonial" breakfasts in the region. Service...

Thank Pianta
Carolina W, Gerente at Vila Suzana Parque Hotel, responded to this review

Dear Guest, the booking.com payment is very clear.We do not charge guests before they arrive at the hotel.We are sorry for the inconvenience and appreciate your review.I hope that your family returns next time you are in the area. Thank you for staying with us. Kind Regards, Carolina.

Melbourne, Australia
Reviewed 15 November 2011

We went at Vila Suzana in August,winter season and I really enjoyed staying for 5 days there. We didn't book in advance but we got a great deal.Our chalet was cosy with fireplace and very spacious. It's simple but super quiet and warm. It's a couple minutes away from Canela center but we rented a car so this was not...

1Thank singpon
Carolina W, Gerente at Vila Suzana Parque Hotel, responded to this review

Dear Guest, thank you for your reply.Hope you had a great time in our hotel.If there is anything else you need, please, let us know.It was a pleasure meeting you and your family!

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Laundry Service
Official Description (provided by the hotel)
In a peaceful location in the Serra Gaucha Province, the Vila Suzana has pleasant rooms and private chalets surrounded by European-style parks and countryside. Facilities include a heated pool, gym and free Wi-Fi. The rooms at the Vila Suzana Parque Hotel have modern private bathrooms and calming pastel colors. All feature a TV and sliding glass doors with scenic garden views. The private chalets have a separate lounge and fireplace. Guests at the Vila Suzana can rent a bike and ride to the nearby Alpen Park, 7.2 Km from the hotel, or the panoramic Caracol Waterfalls, only 8 km away. A breakfast buffet with tropical fruit, waffles, cake and cold cuts is served daily in the hotel's coffee shop, which also sells refreshments and snacks. Vila Suzana Parque Hotel provides free parking for guests with private transportation. ... more   less 

Additional Information about Vila Suzana Parque Hotel

Address: Rua Cel Theobaldo Fleck, 15, Canela, State of Rio Grande do Sul 95680000, Brazil
Region: Brazil > State of Rio Grande do Sul > Canela
Price Range: $80 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Vila Suzana Parque Hotel 3*
Number of rooms: 36
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take a Chalet”
 of 5 bubbles Temper43, 20 Oct 2015 | Read review
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