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Southern Palms Beach Resort

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Southern Palms Beach Resort
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1,269 Reviews from our TripAdvisor Community

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Showing 897: English reviews
kisumu
Reviewed 6 days ago NEW

an amazing hotel with superb facilities, friendly staff and a great ambience.....a great place for family holidays for sure.....an amazing variety of food and excellent entertainment every day....beach view bandas are amazing to chill out in and was so impressed with the entire cleanliness of the entire resort....have been here before and we have now decided that we will go...

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Helpful?
Thank adventurersKisumu
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Guest, Thank you very much for your wonderful comments about your recent stay at Southern Palms. We strive to make our guests' stay as memorable as possible and are delighted to note that in this case we exceeded all your expectations. We will be happy to welcome you back for another stay and look forward to making it even...

Reviewed 1 week ago

What an amazing place the celebrate New Year...with a New Year's Eve Party that was out of this world...the Food was simply spectacular with all the highest quality seafood in abundance. The staff are amazing and go out of their way to absolutely spoil you. There were 700 pax on New years Eve and you did not even know there...

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Helpful?
Thank Fernandes C
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Fernandes, Thank you for your fabulous review! It was a pleasure for us to have an opportunity to make your stay with us and your holidays in Southern Palms Beach Resort an enjoyable experience. We’re delighted to hear that you enjoyed the food and the service. It is very encouraging and motivating for the entire team to hear from...

Finedon, England, United Kingdom
Reviewed 1 week ago

Yet again, it was a great holiday over the Christmas and New Year period. Our room was quite close to the main pool, so we were expecting to be kept awake at night. We weren't. The cleaner couldn't do enough for us and the room was kept spotless. A fridge for cold water would have been good. What happened to...

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Helpful?
Thank Gill W
Mombasa, Coast, Kenya
Reviewed 1 week ago

Went there in December 2016 (28th-2nd Jan 17)- good place for children, good food, excellent entertainment on new years eve- but the customer care bit lacks at the hotel. On numerous occasions we couldn't get sitting place at the main dining area and the ladies at reception need to be more warm and welcoming! You are in the hospitality industry!!!!...

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Thank Ciru N
Reviewed 2 weeks ago via mobile

Stayed for 6 days 5 nights. The place is awesome and the pool is cool. The service was good and the waiters were polite. Ali at the Boriti Bar ensured we had everything we wanted. The food was excellent, the beach as well very clean with few people. Definitely coming back and really enjoyed our stay.

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Helpful?
1Thank john k
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear John, Thank you very much for taking the time to post your terrific review of Southern Palms Beach Resort and the wonderful photos! We're delighted that you enjoyed your stay with us and appreciated the lovely comment about our Resort, pool, food, service and the staff. It's always a pleasure to hear from guests that enjoyed their stay, even...

Nairobi, Kenya
Reviewed 2 weeks ago via mobile

We stayed from the 26th to the 30th Dec '16. It is a very nice large hotel, huge swimming pool spanning the length of the hotel, lots of different spots in the hotel to have your privacy and one doesn't feel like there's too many guests in the hotel even when it is full to capacity. The food is above...

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Helpful?
Thank Mitul V
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Mitul, Thank you for taking the time to submit your wonderful review of Southern Palms Beach Resort! What a pleasure to hear that you enjoyed your stay so much. Thank you for your positive comments on our hotel, pools, food and the staff. We are extremely proud of our kind staff and it's nice to be able to share...

Reviewed 3 weeks ago

My duration of stay was just under a week long in November 2016. From Mombasa International Airport, the hotel is located on the southern coast, just off Diana Beach Road which took 1h45min. First impressions were great, with friendly reception staff and a refreshing coconut drink on arrival. Check-in was smooth were we were given a room close too the...

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Helpful?
1Thank Shyam P
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Shyam, Thank you so much for your fabulous review, great recommendation and lovely photos of Southern Palms Beach Resort! Your comments are most valuable to us and to all prospective guests to our hotel. It's always a pleasure to hear from guests that enjoyed their stay, even better to hear that they plan to return! Our team was delighted...

Reviewed 3 weeks ago via mobile

We checked in our 40 no. office members for a well earned end of year team building event on 17th. December. Unfortunately, one of us drowned in their pools which happens to be one of the largest in Diani. He was discovered by a fellow guest who yelled for help. There were no lifeguards. No first Aiders. No synchronised response....

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6Thank Muchiri W
Reviewed 4 weeks ago via mobile

The first time I went to southern Palms, I had a wonderful time, there were a few issues but nothing too serious. So my family and I decided to go back two years later, oh what a disappointment. We had two children on the trip,including my own and had three months in advance, requested for a crib and a fridge...

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2Thank sandraowiti
Reviewed 4 weeks ago via mobile

Despite this being a hotel that has been around d for a long time the service was excellent as was the food. The kids loved the extra large pools and the lovely beach. The rooms do need some upkeep and the entertainment needs some change too but all in all its a excellent place for a holiday

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Helpful?
1Thank Bhavesh M
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Bhavesh, Thank you for taking the time to post your review of Southern Palms Beach Resort! It was a pleasure to have an opportunity to make your stay with us and your holidays an enjoyable experience. Thank you once again for choosing our Resort for your holiday. We look forward to the opportunity to welcome you back again. Kind...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $167 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jovago.com, Hotel.de, HRS, HostelWorld, Travelocity, Hotels.com and TripOnline SA so you can book your Southern Palms Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#3 Business Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#9 Luxury Hotel in Diani Beach
#10 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Southern Palms Beach Resort staff and other travellers.
15 questions
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Nairobi, Kenya

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Questions? Get answers from Southern Palms Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“with smaller children i would recommend the rooms facing the pool otherwise the sea facing rooms are the best”
 of 5 bubbles adventurersKisumu, 12 Jan 2017 | Read review
“Rooms near the main pool have the disco and all the sporting activities nearby. Choose a ground floor room if you don't like stairs.”
 of 5 bubbles 349gillw, 9 Jan 2017 | Read review
“Ask for sea view room on arrival and a mini fridge!”
 of 5 bubbles 633shyamp, 28 Dec 2016 | Read review
“Request that a room with a refrigerator and check the plumbing, a/c and safe (if you choose to rent one) immediately.”
  • Mold and Mildew in room's bathroom
  • Cracked tile in the room's bathroom
 of 5 bubbles Putnik555, 10 Dec 2016 | Read review
“Corner rooms are more spacious”
 of 5 bubbles faithn2014, 14 Nov 2016 | Read review
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