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Southern Palms Beach Resort

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Southern Palms Beach Resort
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1,249 Reviews from our TripAdvisor Community

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Showing 881: English reviews
Reviewed 10 September 2016 via mobile

Wondering where all these bad reviews come from... the hotel is really great, i recommend the standard rooms with sea view. The hotel isn't so modern but so clean, the food is so tasty, amazing swimming pools. The staff is totally wonderful, so polite, always saying hello, if there is some problem-they gonna fix it so fast. Kenyan people are...

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Helpful?
2Thank Magdalena_n1990
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Magdalena, Thank you so much for taking time to post your wonderful review and kind recommendation of Southern Palms Beach Resort! We're thrilled to hear that you thoroughly enjoyed your holiday during your stay with us. The amount of information you offer on our behalf is enough to clear any doubts for any future guest planning to visit our...

Nairobi
Reviewed 7 September 2016

We visited as a family - two adults and two children. We had a couple of interconnected rooms on the ground floor facing the swimming pools and the gardens. The rooms: On the plus side: they were in good repair and clean, well ventilated and lit. Minus side: I was surprised to find CRT television sets still in use in...

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Helpful?
1Thank Kenneth M
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Kenneth, Thank you for taking the time to post your great review of Southern Palms Beach Resort! It was a pleasure to have an opportunity to make your stay with us and your holidays an enjoyable experience. We have taken note of your kind comments on the areas to improve and to do better where possible. It is our...

Swindon, United Kingdom
Reviewed 3 September 2016

This hotel ticked all the boxes nearly, I think for me it was a shame we could not go on the beach or go into the Indian Ocean. The food was fine, the rooms and bath were kept cleaning for our time there.

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Helpful?
1Thank Danella C
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Danella, Thank you for taking the time to post your great review of Southern Palms Beach Resort. We are delighted to hear that you enjoyed your stay when you stayed with us in October 2015. We look forward to the opportunity to welcome you back again. Thank you once again for choosing our Resort for your holiday. Warm regards...

Oxford, United Kingdom
Reviewed 2 September 2016 via mobile

We stayed here for 2 nights in June & had sea-facing rooms which were very nice with decent sized balconies. The resort was nice although it seemed fairly quiet. Nice sized lagoon style pools but there were not enough sun loungers despite the fact the hotel was nowhere near full capacity. Good access to a lovely beach where there were...

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Helpful?
1Thank Sonjie212
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Sonjie, Thank you so much for taking the time to post your review of Southern Palms Beach Resort! It was a pleasure for us to have an opportunity to make your stay with us and your holidays an enjoyable experience. Thank you once again for staying with us and we look forward to welcome you back in the near...

Nairobi
Reviewed 1 September 2016

Visiting for the first time and the resort is simply beautiful with expansive and well designed pools and great outdoor areas.Very serene with lots of unique resting areas. I especially loved the bandas in the middle of the pools which are very tasteful designed Staff are very helpful and the service is great. However, the hotel needs to improve on...

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Helpful?
Thank 274charleso
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Charleso, Many thanks for your fabulous review on your recent stay at Southern Palms Beach Resort! Your comments are most valuable to us and to all prospective guests to our hotel. It was a pleasure for us to have an opportunity to make your stay and your holidays with us an enjoyable experience. We have noted your concern on...

Reviewed 1 September 2016 via mobile

Awesome hospitality, friendly staff, clean room, very good food variety. Kids zone attendants very nice. Prompt service in general Would recommend the hotel to everyone Could do better with removated bathrooms though

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Helpful?
Thank 765fareenn
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Fareen, Many thanks on your great review and for sharing it on line. We appreciate your great compliment about our resort and the staff who ensured that you enjoyed your stay. We will be sure to thank them all. It’s always our goal for all guests staying with us to have a fabulous time. Thank you once again for...

Reviewed 31 August 2016 via mobile

Southern palms was tooo much fun everything was lovely the food the swimming pools the chefs the waiters everyone just made our trip comfortable. Definately coming back..thank you for your hospitality

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1Thank Fazia F
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Fazia, Thank you so much for your very kind review of Southern Palms Beach Resort! We are delighted to hear that you enjoyed your stay, had much fun and you are already looking forward to return. We look forward to the opportunity to welcome you back again. Thank you once again for choosing Southern Palms Beach Resort for your...

Reviewed 30 August 2016 via mobile

Loves this place. Great service by staff and all members there. Excellent organising skills by the management. Great pools and outdoor area for entertainment. Gym also handy. Facing the beach it's was a great place for all the handy amenities and beach option. Rooms were clean and tidy. Live performance everyday. Dance night as well every evening. Highly recommend.

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Helpful?
Thank Jay P
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Jay, Thank you so much for taking time to post your wonderful review and kind recommendation of Southern Palms Beach Resort! We're thrilled to hear that you thoroughly enjoyed your holiday during your stay with us. The amount of information you offer on our behalf is enough to clear any doubts for any future guest planning to visit our...

London, United Kingdom
Reviewed 29 August 2016

Spent a lovely time with my family here for three nights. There were loads of activities for the kids. The pools are large enough so as not to feel overcrowded. The food has enough variety or various pallettes however I found the buffet quite limited. The yoghurt was very sour and the offering of fruit quite lame. The cakes were...

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Helpful?
Thank Leylahni
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Leylahni Thank you for taking the time to share your feedback on your recent stay at Southern Palms Beach Resort! We are delighted to hear that you enjoyed your stay, loved the pools, rooms and enjoyed your time at the beach. We are also glad to hear that the children had great fan on the various activities lined up...

Australia
Reviewed 28 August 2016 via mobile

Nice getaway stayed 5 nights enjoyed the different varieties for lunch n dinner and the amazing beach and of course the friendly staff. Definitely a good recommendation. We were known as the BIG group with about 35 guests. Brekkie, Lunch, Snacks & Dinner are all great!

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Thank AustraliaFOODLOver
southernpalmsbeach, Guest Relations Manager at Southern Palms Beach Resort, responded to this review

Dear Australia, Many thanks for your fabulous review on your recent stay, great recommendation and the lovely photo. Your comments are most valuable to us and to all prospective guests to our hotel. It was a pleasure for us to have an opportunity to make your stay with us and your holidays in Southern Palms Beach Resort an enjoyable experience....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
This dramatic hotel with its fantastic pools and beautiful beach is the perfect spot to relax after a safari… or simply visit to relax! The warm and very African feel of the hotel with comfortable rooms, well appointed bathrooms and selection of restaurants offers guests plenty of places to lounge in the sun and almost as many shady spots to enjoy a bit of a breeze and a good book. All rooms have quiet, split unit air conditioners, televisions, mini fridges and coffee and tea making facilities. There is a safe (chargeable) in each room and a business center located in the main building with internet or wifi access in public areas. The drama of the huge, traditional makuti (thatched) roof in the main restaurant offers the Chef a terrific showcase for a varied selection of local and international dishes on the buffet or you could indulge at one of the a la carte restaurants (chargeable) for a special occasion or just a quiet evening for two. ... more   less 

Additional Information about Southern Palms Beach Resort

Address: Diani Beach Road, Diani Beach, Ukunda 80400, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $174 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Palms Beach Resort 4*
Number of rooms: 298
Reservation Options:
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Also Known As:
Southern Palms Beach Hotel Diani
Southern Palms Beach Diani
Hotel Style:
#3 Business Hotel in Diani Beach
#7 Romantic Hotel in Diani Beach
#7 Family Hotel in Diani Beach
#8 Luxury Hotel in Diani Beach
#9 On the Beach Hotel in Diani Beach
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Questions & Answers

Here's what travellers have asked, with answers from Southern Palms Beach Resort staff and other travellers.
13 questions
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Questions? Get answers from Southern Palms Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are more spacious”
 of 5 bubbles faithn2014, 14 Nov 2016 | Read review
“Best beach view, a nice view of the morning sunrise and always make your orders through Mercy the Queen of service.”
 of 5 bubbles L324ZGalexm, 9 Nov 2016 | Read review
“Sea view rooms are the nicest”
 of 5 bubbles Y483HNmiked, 24 Oct 2016 | Read review
“Use the massage facility, it's the best anti-stress medicine.”
 of 5 bubbles 143ioanas, 21 Sep 2016 | Read review
“Sea front, top floor”
 of 5 bubbles 46jaiv, 13 Sep 2016 | Read review
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