We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Papillon Lagoon Reef

Booking.comUS$91*
View Deal
01/07/2017 02/07/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
Professional photos
Papillon Lagoon Reef
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

585 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 352: English reviews
Start your review of Papillon Lagoon Reef
 Click to rate
Portsmouth, United Kingdom
Reviewed 3 weeks ago

We stayed here for three nights and enjoyed our stay. The beach location is nice, the pool is good, the rooms are comfortable with well thought-out mosquito nets and the overall atmosphere is pleasant. We were able to have two connected rooms to cater for the family. The staff were friendly and helpful. But they could do better. The choice...

 Report
Helpful?
Thank Clive B
Kristiansand
Reviewed 3 weeks ago

We did stay at the hotel only for 2 days, because we were on a 5 days trip from Nairobi area with car; 3 adults and 2 kids (6 -10). We did like the hotel, the environment, the monkeys and the baobabtrees, the swimmingpool and the ocean, and the beautiful beach. For a Norwegian 30*C in the sea is almost...

 Report
Helpful?
Thank bjois
Reviewed 4 weeks ago via mobile

No comparison was a very lovely place to be.good food,cheerful staff and the rooms excellent.definately will come back.the location was great.please when you come to.mombasa make sure you visit.the animators were great but I wish in future they have music inthe pool bar.otherwise all in all it was a good place and monet friendly in all inclusive.

 Report
Helpful?
Thank Magdalene K
Switzerland
Reviewed 4 weeks ago

We just came back from wonderful holiday at the Papillon Lagoon Reef hotel. We felt very welcome from the beginning starting with the cold orange juice served to us when we arrived. All of the staff were extremely friendly and helpful and couldn't do enough for you. We enjoyed chatting with many of the waiters and cooks and were always...

 Report
Helpful?
1Thank Claire F
Nairobi, Kenya
Reviewed 19 April 2017

It's my 15th year visit to Pappillon having visited the resort twice an year on some occasions. Just came back from a 4 days Easter visit from pappillion and as always my wife and Kids 17, 14 and 2 years had a time of their life. It has become our second home thanks to the ever friendly and attentive staff,...

 Report
Helpful?
Thank tkariri
Nairobi, Kenya
Reviewed 17 April 2017

We went friend's for our long weekend and had 4 kids, from age 2 to 9. Right from the time we were checking in to the time we left, I had a very good taste of how pathetic, insensitive and disinterested the staff were. We had requested for a special meal for one of our families. The hotel did not...

 Report
Helpful?
Thank Arvind B
Ian T, General Manager at Papillon Lagoon Reef, responded to this review

Dear Arvind B, Thank you for taking your time to review our property. The input and feedback from all our guests helps us to ensure an excellent level of hospitality is maintained. We have well trained, friendly and obliging staff who do their utmost to ensure that our customers enjoy their stay with us. Papillon provides a varied menu of...

Reviewed 17 April 2017 via mobile

The holiday in kenia and specially in this Hotel was one of the best i ever had. Rooms are clean, all of the Personal are friendly and helpful. The Animation team is one of the best. Im Sure i will Come again to this hotel and this team

 Report
Helpful?
Thank Martina Z
A TripAdvisor Member
1 review
Reviewed 17 April 2017 via mobile

The Papillon Lagoon Reef is the best 🏨 hotel I have seen, because the food was very good and the Entertainers was the best team ever. The entertainers mustn't be separated, because without the Entertainers (Ali, Juma, Yousuf, Kinston, Alaba and Abu) is the Entertainment very boring. The Entertainers are all together best friends forever, please don't separate the Entertainers!!!!!!!!...

 Report
Helpful?
Thank A TripAdvisor Member
Nottingham, United Kingdom
Reviewed 16 April 2017 via mobile

We've (2 adults & 2 children aged 11) just returned from a fantastic holiday at the Papillon Lagoon Reef Hotel in Kenya. Everything about the hotel, staff, food & even the safari was excellent. The staff go out their way to make everything perfect. Good food choices every meal time. Day time entertainment team are fantastic. Different activities all day...

 Report
Helpful?
1Thank Deb1608
Reviewed 15 April 2017 via mobile

Great value for money. The staff are friendly and the ocean view room was great. Would recommend an all inclusive package to make full use of the facilities. Cleanliness is good and the swimming pool is a great entertainment area.

 Report
Helpful?
Thank Mala G

792 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (792)
Viewed
View from Room (45)
Viewed
Pool/Beach Area (189)
Viewed
Hotel & Grounds (146)
Viewed
Room/Suite (69)
Viewed
Dining (35)
Viewed
Family/Play Areas (2)
Viewed
Business Centre/Function Rooms (1)
Viewed
Bathroom (6)
Viewed
0:55
Videos (1)
Viewed
Other (298)
01/07/2017 02/07/2017
Hotels you might also like...
Travellers also viewed these Diani Beach hotels
3.2 km away
Diani Sea Resort
Diani Sea Resort
#4 of 29 in Diani Beach
965 reviews
2.0 km away
Diani Sea Lodge
Diani Sea Lodge
#11 of 29 in Diani Beach
465 reviews
0.7 km away
The Sands at Nomad
The Sands at Nomad
#7 of 29 in Diani Beach
409 reviews
Show Prices
Show Prices
Show Prices
7.8 km away
Southern Palms Beach Resort
Southern Palms Beach Resort
#9 of 29 in Diani Beach
1,307 reviews
8.6 km away
Jacaranda Indian Ocean Beach Resort
0.9 km away
Afrika Pearl & Spa
Afrika Pearl & Spa
#17 of 29 in Diani Beach
147 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Babysitting

Additional Information about Papillon Lagoon Reef

Address: Diani Beach Road, Diani Beach, Ukunda, Kenya
Region: Kenya > Coast Province > Ukunda > Diani Beach
Price Range: $128 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Papillon Lagoon Reef 3*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Jovago.com so you can book your Papillon Lagoon Reef reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Papillon Lagoon Reef Diani
Papillon Lagoon Reef Hotel Diani
Hotel Style:
#10 Romantic Hotel in Diani Beach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Papillon Lagoon Reef staff and other travellers.
16 questions
Ask a question
Sunderland, United Kingdom
5 months ago
Wakefield, United Kingdom
Wakefield, United Kingdom
7 months ago

See all questions (16)

Questions? Get answers from Papillon Lagoon Reef staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Families - their family room is spacious with 2 bathrooms and 2washroom”
tkariri, 19 Apr 2017 | Read review
“Stay Away at all costs”
ArvindB_13, 17 Apr 2017 | Read review
“second floor garden rooms are away from the main area but are excellent to see more wild life”
garyc138, 12 Jan 2017 | Read review
“had a ground floor room facing swimming pool and sea loud music at night”
audreys424, 3 Jan 2017 | Read review
“I usually stay in the same area ,so I cannot comment on the other rooms. I do know my rooms in the 360-364 area have always been very good.”
R7446SAmichaelb, 10 Dec 2016 | Read review
5 of 5
Booking.com
US$91* /night
View Deal
TripAdvisorUS$91
Jumia Travel
*Disclaimer
Prices are for 1 room, 2 adults
Change dates