We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Sands At Chale Island

Traveller (1102)
Pool & Beach (243)
Room & Suite (170)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Owned and managed by the same team of sister resort The Sands At Nomad, this small, personal "boutique" resort is the perfect island getaway for those seeking the ultimate in relaxation, tranquility and Island flair. The resort was completely renovated in 2006 and has been built with a very strong focus on the envirnmental beauty of the Island. Two swimming pools, a mystical SPA and a well equiped watersports facility fullfil every wish.
Read more
Property amenities
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Airport Transportation
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Show more
Room features
Air Conditioning
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Quiet
HOTEL CLASS
Location
Full view
Contact
Diani Beach Road Diani Beach, Diani Beach, Ukunda 80401 Kenya
Getting there
Ukunda Airport16 km
Moi Intl Airport46 km
See all nearby hotels
Reviews & more
691Reviews
1,130Photos
89Q+A
81Room tips
Traveller rating
  • 449
  • 178
  • 45
  • 16
  • 4
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
This is the 4th time we've visited the Kenya coast. Last year we visited pinewood on Diani beach. This year chale. When we arrived we were a little surprised how far it was from the mainland. The tide was in so the boat took about 5 minutes to get across. A pleasant little trip.
Read more
If you look for a nice and quiet place at Diani Beach, the Sands is the place to be. We spend 4 nights there and enjoyed the last days of our Kenya vacation. We had a Banda with view to the sea! It was big enough for 2 persons! Unfortunately, there was a Problem with the wall
Read more
Response from TheSands-Kenya, Front Office Manager at The Sands At Chale Island
Responded 3 days ago
Hello Andreas, Numerous greetings from Chale Island team and please extend our regards to your partner as well. without more ado, i would like to grasp this opportunity to express our heartfelt appreciation towards you for choosing our resort as the ideal destination to wind up your vacation. On the same note we equally thank you for presenting us with a chance to play host to you, we must say it was delighting to be of service to you. The earnest desire of our hearts as Chale Island fraternity is to host you again in future, and that is why we are not hesitant to invite you back during any of your future holidays. Good bye and we hope to see you again.
Read more
The reason I chose this property was based on the number of stars plus the high customer rating. I contend that the property is not worthy of a 4-star rating.... no room cooling facility between 10am and 5pm, not much sleep due to terribly uncomfortable mattress, no fridge, food
Read more
Seasoned travelers know that there will be trade-offs when traveling. There will be good things and bad things. Seasoned travelers also know that leadership starts at the top, so if there are issues or concerns, it is usually a function of management policy or practice.
Read more
Response from TheSands-Kenya, Front Office Manager at The Sands At Chale Island
Responded 3 weeks ago
good morning once again from chale island, NO, we are not going to answer you anymore,already did about your first post (17 December) and for us was more then enough it is "amazing" to see how many time ( 18 December again) you willing to post the same story..
Read more
I should have known it was overpriced and under deliverying when I was given the glass off watered down orange juice. They will extract their pound of flesh before they give you the "Lecture" about what mainly are "not to do's" and what they don't provide you at the resort.
Read more
Response from TheSands-Kenya, Front Office Manager at The Sands At Chale Island
Responded 4 weeks ago
good morning from chale island to all the followers and reviewers we can not and we do not have any interesting reason to delete this comment, we actually find it hilarious, so we would prefer to respond to it - you booked a standard room in half board basis at the price of USD 270 per night for 3 people sharing the same room, feel free to approach us anytime at the reception to double check it - all our rooms are fully equipped with hot water,air condition, we have a power limitation during the day and this information is clearly written in our official web site and marketing outlet ad you can easily read in many of this platform reviews -regarding our NO if you mean that we do not allowed our guest to enter dinning room in wet bikini we confirm that it is NO possible, we do not have any dress code but we just need decency. -you can have any of your meal in your room paying room service surcharge - regarding our food we prefer not to comment at it. we leave it to all the other hundreds of the reviewers, readers and followers to make their own conclusion in conclusion we do not understand why you have to suffer the next 7 days with us, we are on an island but the mainland it is only at 400 meters from us and we provide transfers in and out 24/7 we wish you and all your family merry Xmas happy new years and especially peaceful days -
Read more
Previous
Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Family and Play AreasBusiness Centre & Event Rooms
banda con vista oceano indiano e accesso spiaggia
Mosquito nets and air con in all rooms
View from the balcony- right under the banda
Balcony
Aussicht
PreviousNext
12345634
The prices are not bad compared to other places in Kenya. If you need detailed info, just send them an email and request the drink menus. We had a birthday there last time and pre-arranged. They are very helpful, so dont hesitate to contact the reception! Have fun!!
2 votes
Show all answers
It's about a two hour drive, the hotel can provide you with a taxi that will pick you up from Mombasa airport, taxi costs around 80 USD
0 votes
Show all answers
They charge for kayaks, kite surfing, you need to go nearer Diani
1 vote
Show all answers
three sibfit in one single bed. however you can request for a second double bed in which all can fit. there is enough room for two double beds and mosquito nets can be provided for all beds on request. please do not forget mosquito nets.
0 votes
Show all answers
PreviousNext
12345618
"Go for a Banda as they are on their own with a little garden. We stayed in Banda 2 which overlooked the lagoon."
"Banda with Beachview!"
"Go for the Banda rather than the hotel.. it's definitely worth the extra!"
"Would not choose the overwater version, penthouse is amazing and so are the chalets-depending on the location."
"Some of the Bandas had a small private front area with outside shower. Others are right on the walkway."
PreviousNext
12345617
PRICE RANGE
US$187 - US$760 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sands at chale island hotel dianisands at chale island ukunda
LOCATION
KenyaCoast ProvinceUkundaDiani Beach
NUMBER OF ROOMS
50
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing