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BEST WESTERN Diplomat Hotel

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443 Reviews from our TripAdvisor Community

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Showing 439: English reviews
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Dewsbury, United Kingdom
Reviewed 1 week ago

The hotel is a brisk walk from Llanelli town centre and for our purposes was well situated for us to get into Swansea. We had a spacious double room which was clean and comfortable. Didn't like the shower though it was weak and not adjustable but overall the bathroom was also bigger than normal. Although we didn't use the facilities...

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Thank Yorkshirefox
Bournemouth, United Kingdom
Reviewed 1 week ago

I purchased this on a Groupon deal on a whim to see what it would be like. We stayed for 2 nights and with dinner on the first night with spa access. I paid an extra £20 a night for a superior room which was extremely worth it as the room was very spacious with a sofa and large bathroom....

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Thank Bethany F
South Wales, New York
Reviewed 2 weeks ago

Planned a baby shower here on a Sunday afternoon in February. Had a suite to ourselves which was lovely. Food was lovely, plentiful and very well priced. Staff were fantastic and facilities excellent. Would definitely recommend.

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Thank nikki_p2011
Glasgow, United Kingdom
Reviewed 2 weeks ago

Stayed for one night on business. Reception was unmanned but re-directed to the bar to check-in. Room was fine and bed comfortable. Service and food in the restaurant were both good. Breakfast was promptly served and equally good. Morning check-out was efficient, friendly and not to painful on the pocket.

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Thank Bill H
Ilminster, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here a few times over last couple of months has been very nice stay in .the gym and pool are good and rooms are good . The bar is looking a bit dated . The food is really nice and a good breakfast

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1Thank Matt H
London, United Kingdom
Reviewed 3 weeks ago via mobile

This Hotels website describes itself as the 'best hotel in West Wales' I can assure you it is certainly not. On arrival on Friday we were booked late evening into room 322 after a long days travel. When we woke we were astonished in broad daylight to find ourselves in a genuinely shabby room. With a mold covered bathroom with...

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1Thank Richard2803
Swansea County, United Kingdom
Reviewed 17 January 2017

On arrival was disappointed by changing room facilities, and the lack of staff ,this did not spoil our day , afternoon tea which included a glass of prosecco, all served pool side so relaxing arrived at 10:30am and 6pm member of staff called Jess went out of her way to make sure we were ok even though she seemed to...

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Thank sharoncheryl
Wales, United Kingdom
Reviewed 14 January 2017

After reading previous reviews, we would like to point out that we're not snobby types that try to find something to complain about. No hotel will be absolutely perfect, but this one comes close. My wife & I had a great weekend at this hotel. The service was superb, with special mentions for receptionists Royal & Tracy and waitress Dana,...

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Thank WelshDragonW
Ammanford, United Kingdom
Reviewed 7 January 2017

Sadly we regrettably echo the previous review, we use the Diplomat a lot & are generally very happy with our many previous experiences there, however this event was understaffed, the food was way below the standard we expect & the Take That tribute band were poor. We too retreated to the lounge at the break & were very pleasantly entertained...

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Thank Mark C
Swansea, United Kingdom
Reviewed 2 January 2017

Have been to this event for many years with Family and Friends. We were very disappointed this Year,especially with the Food in comparison to the previous two years.The Lobster/ Prawn starter was very disappointing,lacking freshness or Lobster! The melon and Summer Fruit starter, was merely a glass of jumbled Fruit and coloured water. The main course of Fillet Beef left...

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Thank Brian J

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about BEST WESTERN Diplomat Hotel

Address: Aelybryn, Llanelli SA15 3PJ, Wales
Region: United Kingdom > Wales > Carmarthenshire > Llanelli
Price Range: $137 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Diplomat Hotel 3*
Number of rooms: 50
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Also Known As:
Best Western Llanelli
Llanelli Best Western
Hotel Style:
#6 Family Hotel in Llanelli
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Diplomat Hotel staff and other travellers.
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5 months ago

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Questions? Get answers from BEST WESTERN Diplomat Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in main Hotel building. Also, if you want to find fault, you will, but people who do are the type that would find fault anywhere.”
 of 5 bubbles WelshDragonW, 14 Jan 2017 | Read review
“We didn't stay over, but I will definitely visit again. The staff and food was amazing”
 of 5 bubbles debanntom, 20 Sep 2016 | Read review
“Hotel not easy for such as wheelchair access, has steps to negotiate wherever your room”
 of 5 bubbles M5757QAdonm, 6 Sep 2016 | Read review
“Main hotel will save a steep walk to breakfast!”
 of 5 bubbles franb941, 20 Jul 2016 | Read review
“Front has best views”
 of 5 bubbles algllanelli, 30 May 2016 | Read review
5 of 5