We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western The Diplomat Hotel & Spa

Felinfoel Aelybryn, Llanelli SA15 3PJ Wales
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (158)
Dining (31)
Room & Suite (24)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.


#6 of 11 hotels in Llanelli
Travellers' Choice
Family run independent hotel, 50 bedrooms, conference 20-350 guests, Spa, Gymnasium, Indoor Swimming Pool, Sauna, Steam RoomSpa Packages
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Golf course
Children Activities (Kid / Family Friendly)
Car park
Hot bath
Indoor pool
Heated pool
Fitness classes
Bar / lounge
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Vending machine
Pets Allowed ( Dog / Pet Friendly )
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Steam room
24-hour security
BBQ facilities
Baggage storage
Non-smoking hotel
Picnic area
Sun terrace
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Soundproof rooms
Electric kettle
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Seating area
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, Spanish, Filipino, Hungarian and 3 more
705Reviews7Q+A97Room tips
Traveller rating
  • 312
  • 186
  • 110
  • 47
  • 50
Time of year
Traveller type
  • More
Selected filters
  • Filter
  • English
Popular mentions
janice g wrote a review Jul. 17
Cardiff, United Kingdom1 contribution
Ok, I know there is a pandemic, I know there are rules etc but this was not what I bought So anyways I bought a wowcher spa day with afternoon tea and bubbly as a treat for myself and my daughter. However if you are thinking of buying this - don't. The spa day turned out to be 1 hour to use the pool, jacuzzi and sauna. That includes having to get out, dry and changed ready for afternoon tea. So in effect we managed 40 minutes in the pool and jacuzzi. The showers in the ladies changing room were ice cold so trying to wash the chlorine out of your hair was painful. Now for afternoon tea. There was a wedding going on and I think everyone was focused on that. We were in a rather dated side room with a stained table cloth, tannin stained teeny tiny tea cups and the poor waitresses were getting so flustered. Ordered a vegetarian tea for my daughter and she received cucumber sandwiches and egg and cress. Egg is a bit of a nono for vegetarian! And what prompted us to leave early? A long black hair stuck to a jam doughnut. Advised the witness who apologised but said that they has more people in the kitchen so that was why! It's such a shame because even though it was a wowcher deal we were really looking forward to it. Spent more time driving there and back than we did in the whole experience
Read more
Date of stay: July 2021Trip type: Travelled with family
baggyboy26 wrote a review Jul. 14
Birmingham, United Kingdom87 contributions38 helpful votes
We visited this hotel with our dog recently and was dissapointed with the overall stay . Our room was in the coach house located away from the hotel which had a large lawned area to to the front . Good location for dog owners . Room was large enough but I am sorry to say had not been cleansed thoroughly for some time by the look of it , there where cobwebs and dead spiders in the bathroom , wood lice crawling around in the room we had to get rid of 2 , towels which left more fluff on you when using and a shower which was cold and despite reporting on first day nothing was done to rectify it . Then we had a Steak meal in the restaurant Where the steak was so salty it was almost uneatable . Credit to the restaurant manager he did credit us our drinks after we commented on the meal . On a Positive the staff in the dining room where very polite and helpfull . Would we stay there again , sorry no , it was not in our opinion a 4 star stay as we have had better 2 star stays elsewhere.
Read more
Date of stay: July 2021
Sleep Quality
carol b wrote a review Jul. 12
2 contributions1 helpful vote
We spent a very pleasant three nights at this hotel. Staff, receptionists in particular, were very friendly and helpful. Good breakfast. Our only problem was being woken at 4.30 am by a military group returning to the hotel - noise from heavy vehicles in the car park below our open window!
Read more
Review collected in partnership with Best Western
Date of stay: July 2021
Sleep Quality
Trip type: Travelled as a couple
Justine.allen wrote a review Jul. 11
Boston Spa, United Kingdom2 contributions
We stayed at the hotel on the 10.07.21 and my god. The room as not very clean very drab. The bed was lumpy and the toilet did not lush probably. The worse of it was the fighting that was happening above us. There was a lady and child crying, there was a lot of door slamming and shouting and this went on for a while. I did call reception who did sort it out in the end. The hotel was very tired and needs a good clean. The breakfast- I’ve had better at a service station. The mushrooms were swimming in oil.
Read more
Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Don’t go
See more room tips
Mary C wrote a review Jul. 4
Bromsgrove, United Kingdom75 contributions14 helpful votes
This is a hidden gem for business/events, family parties and for couples. Great place, brilliant team, food, atmosphere all wonderful. Great value too. Recommended. Check out the clock in the bar. We’ll be back. Special mentions: Lisa, Sheldon, David, Gavin, Isabel, Paulina and Lily. Thank you all. And chefs Tony & Nick :-)
Read more
Date of stay: June 2021Trip type: Travelled with family
Room Tip: Good parking. Spa. Helpful team.
See more room tips
US$82 - US$146 (Based on Average Rates for a Standard Room)
best western llanelli, llanelli best western
United KingdomWalesCarmarthenshireLlanelli
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Best Western The Diplomat Hotel & Spa
Which popular attractions are close to Best Western The Diplomat Hotel & Spa?
Nearby attractions include The Escape Game Llanelli (1.6 km), Millennium Coastal Park (2.7 km), and Llanelli Wetland Centre (3.8 km).
What are some of the property amenities at Best Western The Diplomat Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western The Diplomat Hotel & Spa?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Best Western The Diplomat Hotel & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Best Western The Diplomat Hotel & Spa?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Best Western The Diplomat Hotel & Spa?
Conveniently located restaurants include Cariad Cafe, Tafarn Morlais, and Bryngwyn Newydd.
Are there opportunities to exercise at Best Western The Diplomat Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Best Western The Diplomat Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western The Diplomat Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western The Diplomat Hotel & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Best Western The Diplomat Hotel & Spa?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Romanian, Hungarian, and Filipino.