Estrimont Suites & Spa
525 reviews
#2 of 7 Hotels in Orford
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44, avenue de l'Auberge, Orford, Magog, Quebec J1X 6J3 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$163
US$163
US$156
SAVE US$7
Free cancellation until 21-06-19
Reserve now, pay at stay
US$163
US$156
SAVE US$7
Free cancellation until 21-06-19
Reserve now, pay at stay
Expedia.comUS$156
Agoda.comUS$156
Hotels.comUS$156
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
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Room & Suite (70)
Pool & Beach (28)
Travel safe during COVID-19
What you can expect during your stay
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 20-09-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20-09-01 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 7 hotels in Orford
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Recognized across Canada and Quebec, Estrimont Suites & Spa in Magog-Orford invites you to live your vacations to the fullest! Discover the brand new look of our 95 suites with fireplace, kitchenette and large balcony which offer unparalleled comfort. More than half of the suites have a view of the majestic Mount Orford. For meat and seafood lovers, the new "Pierre de feu" restaurant specializing in hot stone cooking will delight you. Relax in Scandinavian baths featuring swimming pools, whirlpools, Finnish sauna and relaxation yurt. Why not pamper yourself with a massage or a treatment at Amerispa? Outdoor enthusiasts, water slides, golf and discoveries, Estrimont Suites & Spa has the getaway that you need. Estrimont Suites & Spa has the getaway needed for outdoor enthusiasts, with nearby water slides, golf and many discoveries. For a very romantic weekend getaway, come to Estrimont Suites & Spa.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Business Centre with Internet Access
Electric vehicle charging station
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Sauna
Coffee shop
Restaurant
Breakfast available
Kids' meals
Wine / champagne
Golf course
Hiking
Ski rentals
Ski school
Skiing
Tennis court
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Manicure
Massage
Pedicure
BBQ facilities
Baggage storage
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
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Room features
Blackout curtains
Air conditioning
Fireplace
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Whirlpool bathtub
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English, French
Location
Full view
Contact
44, avenue de l'Auberge, Orford, Magog, Quebec J1X 6J3 Canada
Getting there
Rental CarsSee all Orford car hire
525Reviews6Q+A21Room tips
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Popular mentions
Stayed one night , not a good experience... Amerispsa was ok. but once you went outside to relax !!! people were talking, laughing etc... no silence, plus you heard all the traffic go by (road very close) nothing to relax you.... The room was ok... The lack of personnel, very disorganised.. the restaurant, nobody to check the rules of COVID.. especially in their restaurant, they don't respect the distances between tables, especially tables of 2... They overbook the restaurant, they really don't care .. I have been in many SPA's - this is the worst one yet, when you decide to go to a spa is for peace and quiet and reboot your energy, not stress you out... Amerispa : the changing room is so small you cannot use be more than 2.. ... I had to tell 3 ladies to wait till-my girlfriend and I finishes... weren't very happy... really !! This hotel doesn't reinforce COVID"S rules... Spend your money in another hotel, if you want a real Spa feeling. Never again Norma…
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Date of stay: October 2020
Location
Service
Sleep Quality
Room Tip: suite with fireplace, little kitchenette ..
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1 Helpful vote
Helpful
Response from Ivana Zoretic, Directeur général at Estrimont Suites & Spa
Responded Oct. 21, 2020
Hello Norma, I would like first to thank you for taking the time to share with us your comments, this way we will be able to clear up some information. Under no circumstances do we believe we have put our customers at risk. We are following the government's recommendations. We have distanced ourselves from the dining-room tables in order to keep guests as far apart as possible. We have also modified our breakfast buffet formula so that people can be served what they want but in a safe way since everything happens behind the glass. Eventually people choose their own table even although the majority choose to return to the suite. Outside, we spray a special product on chairs and even install a kiosk with products available if you want to re-visit your space once again. We ask our guests in the same family to use the same hot bath and to respect a duration of 15 minutes in order to allow each guest to use the facilities a little. In addition, we were one of the buildings that received the surprise visit of the authorities a few weeks ago, and we were confirmed and congratulated because everything was done properly. About 1000 buildings will soon receive this famous surprise visit. Having said that, we are sincerely sorry to hear that your stay did not live up to your expectations. Please contact us if you have any further questions or need assistance about your past stay. Kind regards The Estrimont Suites and Spa team
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We stayed at the hotel last weekend and although our room was perfect, everything else was ruined due to the hotel’s lack of management with regards to Covid-19 protocols. The dining room was consistently crowded at breakfast and dinner and staff did not control the flow of people anywhere on the property including the pools. We had booked a weekend package to get away and relax but our stay was certainly not relaxing. We feel that the hotel did not do their job to ensure their clients’ safety and had potentially put their guests at risk. In general the weekend was uncomfortable and a waste of money.
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Date of stay: September 2020
Rooms
Sleep Quality
Room Tip: Walls are thin
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1 Helpful vote
Helpful
Response from Ivana Zoretic, Directeur général at Estrimont Suites & Spa
Responded Sep. 22, 2020
Hello argyrod, First of all, I want to thank you for taking the time to write to us to share your comments, so we will be able to clarify some information. Under no circumstances do we believe we have put our customers at risk. We are following the government's recommendations. We have distanced ourselves from the dining-room tables in order to keep guests as far apart as possible. We have also modified our breakfast buffet formula so that people can be served what they want but in a safe way since everything happens behind the glass. Eventually people choose their own table even although the majority choose to return to the suite. Outside, we spray a special product on chairs and even install a kiosk with products available if you want to re-visit your space once again. We ask our guests in the same family to use the same hot bath and to respect a duration of 15 minutes in order to allow each guest to use the facilities a little. In addition, we were one of the buildings that received the surprise visit of the authorities on the same weekend, and we were confirmed and congratulated as everything was done properly. About 1000 buildings will soon receive this famous surprise visit. Having said that, we are sincerely sorry to hear that your stay did not live up to your expectations. Please contact us if you have any further questions or need assistance about your past stay. Kind regards The Estrimont Suites and Spa team
Read more
+1
Overall this place is beautiful. Nestled in the mountains. Great pool and hot tubs. The rooms are very comfortable and the bbq on the patio is a great addition. The only thing lacking is the wifi in our room. Wifi works great at the pool area but our room where I was planning to teach my classes was non existent. I teach from 6:30am - 8:30am and had to cancel my classes and lose out on my pay due to this inconvenience. I would have taught outside but the pool area only opens at 9am - plus it was 🌧 raining. We tried the Tomahawk restaurant last night and it was fabulous. I would definitely go again. We check out on Sunday Aug 23 and I don’t want to leave. Our waiter was also very attentive and wonderful. The room is spacious. Staff is lovely. Drinks are good. My daughter & her boyfriend are coming in today for the weekend and I can not wait to show them around. I would definitely visit again in the future, but I would probably rent a room overlooking the pool so that the wifi could work and I could teach. The evenings when we return to the room the wifi hardly works in the part of the hotel we are situated in. Other than the wifi everything else is perfect. Thank you Estrimont!…
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
Helpful
Response from mélanie Labonté, Service clients/Réception at Estrimont Suites & Spa
Responded Aug. 25, 2020
Hello Mariadroulia, we are very happy to be able to read your pleasant comments towards our establishment and the service offered. As for wifi, did you check with the front desk? In some cases, it is a matter of closing the connection completely in order to leave the connection terminal on which we had plugged in a little earlier and most likely at another location further in the hotel. Normally, when you connect to the network again the connection will be made on the nearest internet terminal and the connection will work very well. Looking forward to seeing you again. Melanie
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The start was good. We found a stain on the beds comforter and empty bottles under the bed. They were quick to bring a new comforter and a $25 gift card for their restaurant. What was a surprise though was an extra charge of $86 I found on my credit card. When emailing them to find out why they basically responded that we took the Bluetooth speaker from the room, or stole it in other terms. Thank you Estrimont for accusing your visitors of being crooks... Made the stay so excellent.
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Date of stay: July 2020Trip type: Travelled as a couple
Helpful
Response from mélanie Labonté, Service clients/Réception at Estrimont Suites & Spa
Responded Jul. 21, 2020
Hello Marcus9913, We are sorry to hear that our response was misperceived. In no way did we want to make you feel bad let and make you feel like a thief. Sometimes people pack, without their knowledge, certain things from the room. In this case, a charge is immediately charged to the credit card on file. Regarding your invoice, as soon as we received your call and after your spouse discussed the situation with the current director, a refund was immediately made. Good day and good summer !
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We spent Canada’s day long week-end, no needs to mention current covid situation make things a little bit trickier... but Covid doesn’t explain all . Check-in is very long the only have one clerck doing registration, they should have managed to have one extra people helping guests. Maids are not entering the room for cleaning and this is normal due to the situation , but outside windows were not cleaned up, degrading the mountain view, we cleaned outside windows by ourselves . There’s a restaurant linked to the hotel , and you must avoid it at all cost . They have a steak specialty call ‘Tomahawk’ and this is also restaurant name. You have to wait 45 minutes to get it, and it’s not a surprise as it’s mentioned when you’re ordering it. The surprise arrives when the manager come to your table explaining you after 45 minutes waiting , you’ll have to wait another 45 minutes, because they gave your steak to another customer who was in hurry ! Not to mention the waitress closing the curtain near your table, because another customer don’t like the sun, but she’s not polite enough to ask you first.... This restaurant is a ‘toutist trap’ , there’s plenty other place in the area to go .…
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Date of stay: July 2020Trip type: Travelled as a couple
Helpful
Response from mélanie Labonté, Service clients/Réception at Estrimont Suites & Spa
Responded Jul. 21, 2020
Hello Z3738PRpaulw, we are sorry to hear that your stay did not go as planned. We have shared your comments with the Director of Accommodation and the Director of Dinning room. Be aware that each comment is read and considered for constant improvement. Looking forward to seeing you again. Melanie
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PRICE RANGE
US$103 - US$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
estrimont suites and spa, estrimont hotel orford
FORMERLY KNOWN AS
Auberge Estrimont
LOCATION
CanadaQuebecMagogOrford
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Estrimont Suites & Spa
Which popular attractions are close to Estrimont Suites & Spa?
Nearby attractions include Chocolats Vanden Eynden (0.6 km), LAB Estrimont (0.06 km), and LAB - Live Art Business (0.02 km).
What are some of the property amenities at Estrimont Suites & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Estrimont Suites & Spa?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Estrimont Suites & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Estrimont Suites & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Estrimont Suites & Spa?
Conveniently located restaurants include Restaurant L'Expresso, Resto la Causerie, and La Mie d'Orford.
Are there opportunities to exercise at Estrimont Suites & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Estrimont Suites & Spa located near the city centre?
Yes, it is 1.0 km away from the centre of Orford.
Does Estrimont Suites & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Estrimont Suites & Spa?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Estrimont Suites & Spa?
Many travellers enjoy visiting Saint_Patrice (4.2 km).