Riviera Hotel Carcavelos

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Traveller (208)
Room & Suite (180)
Pool & Beach (95)

About

Location
Cleanliness
Service
Value
Opened in 2000, the Hotel Riviera is situated in a privileged area very close to Carcavelos Beach - considered to be the best of the various beaches in the area - and centrally located in relation both to Lisbon city and other places of great historic interest such as Cascais and Sintra. Guests can make use of great facilities such as restaurant, bar, tennis court, spa, Turkish bath, sauna and two swimming pools. The shopping center Riviera is adjoined the Hotel, with 63 stores. The International airport of Lisbon is at 28Km.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Spa
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS

Location

Full view
72Somewhat walkable
Grade: 72 out of 100
26Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
Rua Bartolomeu Dias Junqueiro, Carcavelos 2775-551 Portugal
Name/address in local language
Getting there
Lisboa Airport21 km
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406Reviews
612Photos
16Q+A
50Room tips
Traveller rating
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  • 18
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Popular mentions
Good location, about a 10 minute walk to the beach and the hotel has its own limited parking for about €9 per day. There is a small shopping mall next door (with cashpoint) and a nice selection of restaurants within a couple of minutes walk. Rooms were clean and tidy, free Wi-fi
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded 2 weeks ago
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
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I stayed here for five nights for business in October 2018. My hosts said they'd called ahead to the hotel to let them know I'd be arriving early. I barely slept on the red-eye and arrived exhausted around 10:30 a.m. Had to wait in the lobby until my room was available, after 2
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded Jan. 7, 2019
Dear Valued Guest, We thank you very much for taking your time commenting on our Hotel and our team after your visit to Hotel Riviera. Receiving your note combining positive but also negative remarks gave us the encouragement and the approval that we are on the right path of succeeding and being able to provide our guests with the highest level of service, quality and hospitality. In the same time, it showed us what has to be improved. Your overall satisfaction is what we aim for as the Hotel Riviera and as a whole team that stands behind it. Therefore we more than appreciate every suggestion, feedback and comment we receive; as it motivates and gives us the chance to develop and improve even further. We hope to welcome you back to our Hotel in the near future, which we will use as an opportunity to offer you further improved quality and hospitality to make your stay a memorable one. Best Regards
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I stayed in this hotel for 4 days with my girlfriend...I was in Portugal for business and the experience in this hotel was very positive. This hotel is very close to the train station (Lisbon is 20 minutes from Carcavelos by train) The rooms are in good condition: they are big
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded Nov. 28, 2018
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
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Very descent hotel with extremely polite and helping staff. Rooms are cleaned and set up properly. Small Shopping mall just round of corner gives you a choice of finding almost everything needed. Tasty welcoming glass of wine and homemade cookies awesome! Thank you for your job!
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded Nov. 28, 2018
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Best regards
Read more
The staff were wonderful and the location and view are wonderful. This is attached to a small mall which is very convenient. The location is an easy walk to a good beach. This hotel would have rated higher if it would invest a little money toward upgrades. The carpeting in
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Response from Riviera-Carcavelos, Gerente de relações com clientes at Riviera Hotel Carcavelos
Responded Oct. 26, 2018
Dear Guest, Thank you for taking the time to post a review of your stay at Riviera Hotel Carcavelos. We very much appreciate the attention to detail with every aspect throughout Riviera Hotel and the journey of your stay, we will share your comments and feedback with the respective Heads of Departments. We very much look forward to welcoming you back for a second stay at Riviera Hotel Carcavelos when we may have the opportunity to exceed your expectations and earn a five star review. Kind regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Suite at the Riviera Hotel Carcavelos
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Standard Room at the Riviera Hotel Carcavelos
Professional photo exclusively commissioned by TripAdvisorRiviera Hotel Carcavelos
The Double Room at the Riviera Hotel Carcavelos
Bagno
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12345636
Hi, is your outdoor pool open in May for hotel guests and what are the opening hours? Thanks
Dear Mrs Lizzie, Thank you so much for your interest in our outdoor pool. We intend to open it on May and the opening hours are subjected to weather conditions. Best regards
0 votes
Do you provide pool towels for guests?
Dear valued Guest, Thank you so much for your interest in our Hotel. Yes we have pool towels for guests. A fee may be applicable. Do feel free to contact us in case we can be of further assistance. Best regards Riviera Hotel
0 votes
Do you offer day passes for the pool? If so how much are they please?
Good afternoon, Thank you so much for your interest in our Hotel. We wonder if you can be more precise. Do you mean day passes for exterior pool? Best regards
0 votes
Are there facilities in the rooms to make a hot drink?
Thank you so much for your question. We regret to inform that we do not have any facility in the room to make a hot drink, but we have a bar, a restaurant, room service, you can always ask for it, it will be a pleasure to serve you. Best regards
0 votes
Are there facilities in the rooms to make a hot drink ?
Not that I can recall, I remember getting early morning coffee from vending machine in the main reception, prior to the restaurant being open for breakfast. I suppose room service would be the other alternative. Hope this helps.
0 votes
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1234
"Nice stay, rooms (and bathroom and shower) are clean but carpets in the halls need extra work"
"High up has best views, either of pool or towards the sea."
"Convenient location, close to see and restaurants. Easy reach to Lisbon if you want a city day out."
"See view at the front a little noisy but still ok, pool view at the back is quiter."
"Choose a room away from he local tennis courts, their dogs are left out all night and bark a lot."
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12345610
PRICE RANGE
€66 - €175 (Based on Average Rates for a Standard Room)
LOCATION
PortugalCentral PortugalLisbon DistrictCarcavelos
NUMBER OF ROOMS
130
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