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40, avenue du Centenaire, Salaberry-de-Valleyfield, Quebec J6S 3L6 Canada
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Traveller (43)
Room & Suite (29)
Dining (6)

About

#1 of 3 hotels in Salaberry-de-Valleyfield
Location
Cleanliness
Service
Value
Enjoy a relaxing vacation in an urban setting at Hotel Plaza Valleyfield A convention centre only 45 minutes from Montreal Facing Saint-Francois Bay, the Hotel Plaza Valleyfield offers you the refined service and hospitality excellence you'd expect from a major hotel, a modern environment, outstanding cuisine, a popular tourist destination, a refreshing change of pace, inviting comfort, and the unique charm that emanates from the historic walls of one of the largest textile mills of the last century.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bicycle rental
Canoeing
Conference facilities
Banquet room
Wifi
Hot bath
Indoor pool
Sauna
Billiards
Meeting rooms
Spa
Massage
Salon
Baggage storage
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Desk
Interconnected rooms available
Room service
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French
204Reviews1Q+A17Room tips
Traveller rating
  • 29
  • 84
  • 58
  • 25
  • 8
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glasstitcher wrote a review Aug. 2018
Roanoke, Virginia42 contributions5 helpful votes
This hotel has everything it needs to make it a "Very Good" hotel. Great staff: warm, welcoming and helpful. Large comfortable rooms and baths with good quality towels. The rooms are neat and clean with good attention by the housekeeping staff. Why did I rate it only good? Our room had at least 3 cosmetic flaws that more attention to detail could have solved (for instance our towel rack was recently replaced - but the holes from the previous one were not properly repaired.) The pillows were very good, but the mattress while not uncomfortable has become too soft. and finally the toilet paper was a lower quality than I would expect from this level of hotel. Upgrades and repairs were going on, had they not gotten to our floor? This hotel has everything is needs for the quality of
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Faithieann wrote a review Aug. 2018
Sussex, Canada28 contributions17 helpful votes
Went to check into the hotel...once they knew we were English speaking and not French..it all went downhill...sat there in the lobby for 1 1/2 hrs while they checked every person in (all French) before us. They told us check in was at 3 pm but that only applied to us...literally checked in everybody but us..rude and when I asked the young man at the desk if it was their policy to check only French people in first he said yes...treated like second class citizens...disgusting service...will never recommend or stay here again.
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Date of stay: August 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jonathan M wrote a review Aug. 2018
Montreal3 contributions1 helpful vote
Very very disappointed with the poor customer service and what seems to be dishonesty by some of the staff of this hotel. My wife, baby and I stayed at this hotel from July 20 to 22. When we arrived home on the 22nd, we realized that my wife had forgotten her purse and her work computer in the nightstand. We immediately called and asked whether the cleaning staff had found them and asked that they call us back ASAP explaining how important the laptop in particular was for us. They never did. We had to call them back ourselves later that evening and they promised to give us news as soon as the staff member appointed to our room would come into work the next day. Next day: radio silence and again we had to call multiple times only to get poor excuses on why they didn’t know
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Caroline M wrote a review Jul. 2018
2 contributions2 helpful votes
I stayed for one night. It was very expensive. The hotel is very old and dated. The curtains don’t even fit the windows. They didn’t cover them. The hotel bar was closed by 10am! The elevator was not working well. I would stay there again because it was clean but only at half the price!
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jennifer L wrote a review Jul. 2018
1 contribution
I was very pleased with where it’s located(near the water, nice view, close to everything you would need when on vacation). The breakfast is included in the price, it was good. But..i paid almost 200$ for a room, so i expected it to be real nice but it was just ok, the hallways look terrible and disgusting, especially the walls. The wallpaper is peeling off everywhere. It doesn’t get a really good impression on what the room will be like...it should all be renovated...let’s just say, if you think your gonna get a really nice luxurious room as seen on the sites, your gonna be veeeery disappointed...i can rent a room for way less in a much better hotel like holiday inn!
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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lebleuetontarien wrote a review Jul. 2018
Alma, Canada54 contributions29 helpful votes
My sister booked the room thru Expedia, what a surprise for the price of the room was 137$ at the hotel with Expedia it was 202$. Travelers be careful when booking with Expedia. The service was excellent. The elevator was a bit on the slow side. The room was very clean. The bathroom is in need of TLC. We did enjoy our trip to area.
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Date of stay: July 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Isabelle M wrote a review May 2018
Gatineau, Canada28 contributions16 helpful votes
At first didn't know if we were at the right Hotel Plaza- sign says simply Hotel, slow realization we had arrived and were met with very friendly staff although slow to register due to a long forgotten custom;; pay a deposit for room damage before staying. if using cash payments ( bank) a hundred dollars per person if using a credit card 50 dollars per person. The elevator floor indication was not working and the second day one elevator was out of service took a long time to get out..if booking the lobby floor starts on the 2nd floor stay on the 3rd floor only one flight of stairs... Had the free breakfast at Mimosas ; everything was good;; but the toaster very slow held up the traffic and you ate cold , if you didn't toast..
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Date of stay: May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bluenoser22 wrote a review Apr. 2018
Cole Harbour, Canada1 contribution
Hotel was not up to my expectations. Front staff were pleasant. The elevator was extremely slow with a wait that could be over 3 mins (i wish i was exaggerating but timed it). The room had peeling wallpaper. Room cleaning was very slow, not getting to the room until after 3:30. Perhaps the worst part was the smell in room 509. It was a chemical smell. Informed front staff so hopefully it is taken care of before someone else stays in the room.
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RTrivia wrote a review Apr. 2018
275 contributions69 helpful votes
Had to work locally and slept there for a night and thank god. This is a 2 stars property. Ain’t great. Reception is ok. Just felt lame overall. Bed not super comfy. BUT there are no other options close by
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel_Valleyfield, Responsable des relations publiques at Hotel Plaza Valleyfield
Responded Apr. 30, 2018
Hi RTrivia, Thank you for taking a moment to leave us a comment. Please, feel free to contact us to talk about your experience of your last stay, we'd like to have more details in order to improve our services. We hope to be able to discuss with you and to be able to welcome you again, The front desk team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christiane W wrote a review Apr. 2018
Frankford, Canada332 contributions104 helpful votes
Again in Valleyfield and frankly it’s the best in town. Clean and the staff is friendly and helpful. I will stay again and again, the place needs a bit of TLC but it is comfortable in the rooms and it is clean . The breakfast included is a bonus.
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Date of stay: April 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel_Valleyfield, Responsable des relations publiques at Hotel Plaza Valleyfield
Responded Apr. 30, 2018
Hi Christiane W, Thank you for taking a moment to leave us your comment! It will be a pleasure to welcome you again for your next stay, The front desk team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$165 - US$181 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecSalaberry-de-Valleyfield
NUMBER OF ROOMS
127
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Hotel Plaza Valleyfield - UPDATED Prices, Reviews & Photos (Salaberry-de-Valleyfield, Quebec) - Tripadvisor