My sister booked the room thru Expedia, what a surprise for the price of the room was 137$ at the hotel with Expedia it was 202$. Travelers be careful when booking with Expedia. The service was excellent. The elevator was a bit on the slow side. The room was very clean. The bathroom is in need of TLC. We did enjoy our trip to area.
At first didn't know if we were at the right Hotel Plaza- sign says simply Hotel, slow realization we had arrived and were met with very friendly staff although slow to register due to a long forgotten custom;; pay a deposit for room damage before staying. if using cash payments ( bank) a hundred dollars per person if using a credit card 50 dollars per person. The elevator floor indication was not working and the second day one elevator was out of service took a long time to get out..if booking the lobby floor starts on the 2nd floor stay on the 3rd floor only one flight of stairs... Had the free breakfast at Mimosas ; everything was good;; but the toaster very slow held up the traffic and you ate cold , if you didn't toast.. …
Hotel was not up to my expectations. Front staff were pleasant. The elevator was extremely slow with a wait that could be over 3 mins (i wish i was exaggerating but timed it). The room had peeling wallpaper. Room cleaning was very slow, not getting to the room until after 3:30. Perhaps the worst part was the smell in room 509. It was a chemical smell. Informed front staff so hopefully it is taken care of before someone else stays in the room.
Had to work locally and slept there for a night and thank god. This is a 2 stars property. Ain’t great. Reception is ok. Just felt lame overall. Bed not super comfy. BUT there are no other options close by
Again in Valleyfield and frankly it’s the best in town. Clean and the staff is friendly and helpful. I will stay again and again, the place needs a bit of TLC but it is comfortable in the rooms and it is clean . The breakfast included is a bonus.