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Grand Palladium Jamaica Resort & Spa

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Grand Palladium Jamaica Resort & Spa
Grand Palladium Jamaica Resort & Spa
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6,239 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Jamaica Resort & Spa
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Showing 5,802: English reviews
New York City, New York
Reviewed 8 August 2014

rooms were clean food was typical for an all inclusive, wait staff extremely nice cannot say the same for customer service as they were NON existent, there is a reason they say "no problem mon...that's because if you do have a problem you are on your own they do nothing to help. If you are a beach person stay away...

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Helpful?
2Thank bill c
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings bill c: We appreciate the time you have taken to write your review. We are grateful for your positive comments and we have taken note of those areas which fell short of meeting your expectations. We apologize for the mishaps which you encountered and will ensure that these be rectified. We hope that we will be given the opportunity...

Fort St. John, Canada
Reviewed 8 August 2014

My husband and I planned our wedding at Grand Palladium in Jamaica May 2014. There was so many things wrong with this resort I don't even know where to begin!! I have to say that planning the wedding was extremely frustrating as the wedding coordinator from the resort will not get in touch with you until 2 months before the...

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4Thank bjnewton
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear bjnewton: Thank you for taking the time to share your review. We have read your comments thoroughly and have made note of each area that was not satisfactory to you. We sincerely apologize that the happenings of your wedding did not meet your expectations. This is not always the case at our Resort as we want our guests who...

Reviewed 8 August 2014

Me and 6 of my friends just got back to the states from Grand Palladium yesterday and we were all itching to write a TRUE review of the resort when we got back. First and foremost, I must say that the resort is breathtaking. The views are spectacular, the buildings and landscaping are beautiful, and the resort is huge! But...

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Helpful?
Thank Shannon M
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Shannon M, Thank you for taking the time to share with us your review outlining the happenings of your vacation. No need to apologize for a lengthy review as we appreciate your comments and it is your feedback that will help us to improve on the product that we have. We have read your review thoroughly and have taken...

New York City, New York
Reviewed 8 August 2014

I do not understand the negative reviews of this resort. I have traveled extensively throughout the world, and this was, without a doubt, one of my favorite vacations. We just got back last night and I am already looking into booking another trip there. I traveled to Jamaica with two of my girl friends. Check-in was a completely painless process,...

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1Thank pinkv9
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear pinkv9, Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a 5 Star Resort we pride ourselves in the level of service which we provide to our guests. It is important that our...

Kingston, Saint Andrew, Jamaica
Reviewed 7 August 2014

Staying at the resort was overall a great experience. This was my second time at the resort and I definitely enjoyed it. We had multiple restaurants to choose from, we had more than enough activities to keep us occupied and out of the room. Customer service was good, but there were a few downsides none the less.

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Helpful?
1Thank Theo S
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Theo S: Thank you for taking the time to share your reviews with us. We were delighted to hear about the wonderful time you had and we were very pleased to know that all went well. However, while we strive for a perfect vacation we sincerely regret any mishap you may have had. We really appreciate the time you...

Reviewed 7 August 2014

I have never written a review before , However after what I've experienced I felt it it was absolutely neccessary to warn everyone. This is my 3rd time going to jamaica , so I actually have something to compare it to. I traveled with a group of 7 girls for a birthday vacation.I'll start with the Pro's first ( this...

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6Thank Krystal S
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Krystal S: We have thoroughly read your review highlighting the negative experiences which you have had while at our Resort. While we would like to apologize using this forum we would also love if you could email us at assistdtor1.jamaica@palladiumhotelgroup.com. We would appreciate your email as your comments are important to us and we would like to further discuss...

Orangeville, Canada
Reviewed 7 August 2014

I was apprehensive after reading Trip Advisor. I try to take the negatives with a grain of salt and realize that some people will never be happy. However, after reading consistent messages about bugs, maintenance up-keep etc, I admit, I was cautiously optimistic when I arrived onsite. As a marketer and salesperson, I can't help but find solution-oriented comments for...

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3Thank Stacey T
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Stacey T ! Thank you for taking the time to share with us your review based off your stay here at the Grand Palladium Jamaica. We are elated that your vacation with us was a wonderful one and that you enjoyed all that our property has to offer. We also appreciate and have made note of your recommendations. We...

Kingston, Jamaica
Reviewed 7 August 2014

I have always wanted to go to this hotel but the reviews made me always made me sty away, plus it is really in the middle of nowhere lol. But i made decision to go to sumfest 2014 @the last minute and had to share with a friend who was staying @ this hotel I was very hesitant as i...

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1Thank Blessed2008
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings Blessed2008: Thank you for sharing your review based off your last vacation experience here at the Grand Palladium Jamaica. We are pleased that you thoroughly enjoyed all that our Resort has to offer, from the luxurious accommodations to the delicious meals which were had. We welcome your return in the future as it was our pleasure hosting you on...

Philadelphia, Pennsylvania
Reviewed 6 August 2014

The Grand Palladium is not grand at all!!! From the time we got there until the time we left was just horrible. What was most horrible is that I waited 10 years before going out of the country because my husband was afraid to fly. He finally agreed and the experience we had at the Palladium was not worth waiting...

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2Thank Victoria B
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Dear Victoria B: Thank you for sharing your review with us about your recent stay at the Grand Palladium Resort. We sincerely apologize for the inconveniences experienced throughout your stay. While we strive for a perfect vacation we sincerely regret any mishap and rest assured that your concerns were not taken lightly. The feedback of our guests are important to...

Nashville, Tennessee
Reviewed 6 August 2014

We stayed at the Grand Palladium for 6 nights the 1st week of March Pro's: Beautiful Resort Clean & Large Rooms Friendly Staff (especially the cart drivers (Dain, Damion, and Brian)/, Waitress Ione, China Lee at front desk, Lifeguard Darrell, Entertainer Spoon, Concierge Joey) - Everyone was nice but these were employees that really stood out to us.) Great Pools...

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Helpful?
Thank angela S
FiestaJamaica, Manager at Grand Palladium Jamaica Resort & Spa, responded to this review

Greetings angela S: Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. However, while we strive for a perfect vacation we sincerely regret any unfavorable encounters and rest assured that your concerns are noted. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Grand Palladium Jamaica Resort & Spa

Address: The Point, Lucea, Jamaica
Region: Caribbean > Jamaica > Hanover Parish > Lucea
Price Range: $342 - $717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Palladium Jamaica Resort & Spa 4*
Number of rooms: 544
Reservation Options:
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Also Known As:
Grand Palladium Jamaica Hotel Lucea
Grand Palladium Jamaica Resort And Spa
Grand Palladium Jamaica Resort & Spa Lucea
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Jamaica Resort & Spa staff and other travellers.
1,099 questions
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Questions? Get answers from Grand Palladium Jamaica Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The ones further out are quite a walk. Rooms around 11 on the Jamaica side are close and we did not think were loud.”
 of 5 bubbles Robisheer, 23 Feb 2017 | Read review
“To be close to the action stay in Villas close to 10.”
 of 5 bubbles SLHETH, 18 Feb 2017 | Read review
“Choose a villa away from the main reception area if you want to be away from night time music.”
 of 5 bubbles pandit_vasudev, 16 Feb 2017 | Read review
“block 11 is central”
 of 5 bubbles StephenW453, 16 Feb 2017 | Read review
“All rooms are nice, but I prefer the Rooms on the Lady Hamilton Side.”
 of 5 bubbles Alene-Baby, 16 Feb 2017 | Read review
5 of 5