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Los Portales

Calle Arequipa 603, Chivay O54 Peru
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (2)
Room & Suite (9)
Dining (1)


#10 of 11 B&Bs / Inns in Chivay

If you’re looking for a family-friendly small hotel in Chivay, look no further than Los Portales.

Free wifi is offered to guests, and rooms at Los Portales offer a minibar.

During your stay, take advantage of some of the amenities offered, including 24 hour front desk, room service, and currency exchange. Guests of Los Portales are also welcome to enjoy free breakfast, located on site. For travellers arriving by car, free parking is available.

During your visit, be sure to check out one of Chivay's popular cafes such as One Coffee, Aromas Caffee, and McElroy´s Irish Pub, all a short distance from Los Portales.

There is no shortage of things to do in the area: explore popular hot springs such as La Calera Thermal Waters and La Calera.

The staff at Los Portales looks forward to serving you during your upcoming visit.

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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Shuttle bus service
Meeting rooms
Baggage storage
Car park
Paid wifi
Bar / lounge
Breakfast in the room
Kid-friendly buffet
Special diet menus
Currency exchange
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Room service
VIP room facilities
Clothes rack
Complimentary toiletries
Wake-up service / alarm clock
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Room types
Bridal suite
Family rooms
Good to know
Languages Spoken
English, Spanish
27Reviews0Q+A0Room tips
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Andrea1979Roma wrote a review Aug. 2015
Rome, Italy3 contributions1 helpful vote
Chivay is not a nice town, not at all, the only reason to stop by is to watch the condors but remember do not stop and sleep at los portales, one of the coldest hostal of Peru without heating system (with the exception if you you to pay an extra fee), they ask you to pay for the eggs at breakfast...every step you make you have to pay an extra! It's better asking pay more with heating system included (and other things) instead of this hell!
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Date of stay: August 2015Trip type: Travelled as a couple
born2travelit wrote a review Mar. 2015
Cesena, Italy14,925 contributions3,335 helpful votes
i had read a lot of bad reviews before getting to this hotel so i was kind of scared but i have to confess that rooms were ok, clean and the price rather good. moreover there is the chance to have buffet lunch which i recommend
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Date of stay: February 2015
Sleep Quality
Trip type: Travelled with friends
Mel H wrote a review Aug. 2013
Atzgersdorf, Austria14 contributions8 helpful votes
I stayed at Los Portales (No. 1) for three nights and it was okay for my purposes. Don't expect a lot of attention from the staff - they are mainly occupied in the restaurant on the ground floor and I didn't see much of them. I mostly took my room keys with me because the reception was hardly ever occupied, so I felt safer with them being in my pocket. My room was okay, the bed was comfortable and the hot shower worked well. The walls are indeed very thing, so if you are not a heavy sleeper this might trouble you. In addition, the windows leave several tiny openings, so you can hear a lot of the street noise (cars beeping when going backwards, trucks and the annoying melody of the garbage truck) and the room gets pretty cold at night. I had my sleeping bag with me, so I could still sleep well. Breakfast is not really worth the effort of getting up before 7 (if you don't have too) - if you are lucky you get some fresh bread rolls, jam and butter. On my first day I asked for cheese (like on the other tables) but never got it, so I didn't even bother to go to breakfast a second time. The market at the main square offers traditional Peruvian breakfast at 2.50 soles (jugo de quinua and a breadroll with cheese or avocado) which I would recommend to everyone instead.
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Date of stay: August 2013
Sleep Quality
Trip type: Travelled solo
sascha411 wrote a review Mar. 2013
Switzerland248 contributions110 helpful votes
Portales has 2 Hostels in Chivay. We stayed with 8 people in Number 1. Chivay nights can be cold. Beds come with 3 blankets. Make sure to ask for a movable mini heater if needed. The staff is slow, but friendly. Breakfast is served very early, as people are leaving for the Cruz del Condor. We paid 50 Soles for a double room. Not sure if you can find a better price/quality deal in Chivay. As from some earlier reviews mentionned, the hostal is 5 minutes walking time from the village center away. Just take the mainroad (which is 100 Meters away) to walk and you will be fine. The hotel overs for lunch a Buffet (25 soles), however you get better deals in the village down the road.
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Date of stay: March 2013
Sleep Quality
Trip type: Travelled with family
cool_jonez wrote a review Mar. 2013
Great Northwest384 contributions239 helpful votes
We were forced to stay here through a 2-day, 1-night trip to Colca Canyon. This isn't a place we'd have selected if we'd had a choice. The hotel is gloomy, poorly lit, and with poor service. Minuses: -The hotel is down a dark, muddy road that is a bit sketchy at night. Even in Chivay. -The service is awful. There was no manager during the day that we saw; at night, it was a (seemingly) 12-year-old boy. He blasted the TV at night, and we had to ask hiim to turn it down so we could sleep. -We were supposed to have an included breakfast at 6am with our tour price. At 6am, it was still dark in the dining room- we had to turn on the lights- with no food anywhere. The kid overslept, and when the owner(?) finally woke him up, we had maybe 15 minutes to gulp down stale rolls (but not the butter, which he gave to us AFTER we finished the stale rolls) -The walls are PAPER THIN. -Chivay is a cold mountainous town. This hotel is FREEZING. But there was no one around to lend us extra blankets, so we froze all night. -Poorly lit, generally run-down Pluses: -Hot water -Walkable to Plaza de Armas -Generally clean I would not recommend this hotel.
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Date of stay: March 2013
Sleep Quality
Trip type: Travelled as a couple
US$33 - US$34 (Based on Average Rates for a Standard Room)
PeruArequipa RegionColca CanyonChivay
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Frequently Asked Questions about Los Portales
Which popular attractions are close to Los Portales?
Nearby attractions include Plaza de Armas de Chivay (0.4 km), Church of our Lady of the Assumption (0.4 km), and Galería ARTES DEL COLCA art & souvenirs (0.5 km).
What are some of the property amenities at Los Portales?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Los Portales?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Los Portales?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Los Portales?
Conveniently located restaurants include One Coffee, Aromas Caffee, and Restaurante Maray.
Are any cleaning services offered at Los Portales?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Los Portales?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Los Portales?
Many travellers enjoy visiting Uyo Uyo Archaeological Site (7.3 km).
Is Los Portales accessible?
Yes, it offers reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.