We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pozo del Cielo

Save
Traveller (325)
Room & Suite (113)
Dining (52)
Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible2%
Travellers talk about
“hot water”(19 reviews)
“one night”(19 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (421)
Filter reviews
135 results
Traveller rating
44
43
33
10
5
Traveller type
Time of year
LanguageEnglish
More languages
44
43
33
10
5
Show reviews that mention
All reviewshot waterone nightelectric blanketsshort walkcolca canyonnext morningcomfortable hoteloverlooking the valleyhotel restaurantreception areapicturesque settingdining room isincluded in our packagesmall townthe main squarenight's sleepminutes walking
FilterEnglish
Updating list...
1 - 5 of 135 reviews
Reviewed 5 days ago via mobile

We are only here for a night. Thank God. We spent the afternoon in our room sat by the heater surrouded by all the blankets. It was so cold. The internet is not good. The staff were ok. Would not recommend as apparently this is...More

Thank Olive R
Reviewed 6 days ago via mobile

This hotel is overall not great. I will sum up the pros and cons and give some tips to make your experience a little better Pro’s: Electric blanket Great view Cons: Slow staff Staff that only speaks Spanish and not a single word of English...More

Thank Maxime V
Reviewed 1 week ago

Ask for ground floor overlooking the valley. Upstairs rooms will get more sunlight. With this altitude it is cold at night but the room was fitted with an electric heater. Room has SMALL heater but beds have electric warmers. Pillows are extremely small and very...More

Thank Bob H
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 1 week ago

Dear guest: We are very happy to know that heating and electric blankets were useful. Regarding the Internet, it is a problem that affects all the towns of the province and is due to the technological infrastructure of the providers. Receive our best wishes. Pozo...More

Reviewed 4 weeks ago

This hotel sits above the small town of Chivay (easy walk into town, less than 5"). The rooms are clean and the hotel has good food and also provides room service. The only issue would be that it is cold, even with the electric blankets,...More

Thank worldtravelerSt_Paul
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded 4 weeks ago

Dear Guest: Thank you for your kind comment. We are very happy to know that our service and facilities met your expectations. Best regards,

Reviewed May 24, 2018 via mobile

Staff very friendly and helpful but facility was disappointing. Construction stuff right outside of dining room. We were in room 106. One window looked out at cars as they drive by very close. The other at the feet of other guests as they came down...More

Thank martin h
Response from POZO DEL CIELO H, Director Comercial at Pozo del CieloResponded May 28, 2018

Dear guestÑ We appreciate your positive comment regarding the heating and the dining room service. We offer you our apologies if the remodeling of our hotel caused you discomfort but please be sure that the objective is to provide the best conditions to our guests....More

View more reviews
About
Amenities
Top amenities
Restaurant
Free Internet
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$95 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (325)
Room & Suite (113)
Dining (52)
Family and Play Areas (7)
Questions & Answers
Ask a question
anitaLakeWorth
November 5, 2014|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
I honestly don't know. Neither my wife nor I do much hair drying. I don't have any and hers is pretty short. I remember seeing them in a lot of rooms, but cannot say for certain if this hotel had one or not.
1
Vote
Room Tips
"be prepared for the weather as this is a tiny town and during winter months, it is cold"
Read review
"Get an upstairs room to save noise from floorboards above."
Read review
"Ask for a room with a view. 215 was nice."
Read review
"Ask for ground floor overlooking the valley."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing