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Pozo del Cielo

397 reviews
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Traveller (269)
Room & Suite (102)
Dining (32)
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Overview
  • Excellent30%
  • Very good42%
  • Average19%
  • Poor7%
  • Terrible2%
Travellers talk about
“hot water”(19 reviews)
“one night”(19 reviews)
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (397)Write a Review
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Traveller rating
44
41
29
7
5
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44
41
29
7
5
Show reviews that mention
All reviewshot waterone nightelectric blanketscolca canyonnext morninggroup tourshort walkhotel restaurantcomfortable hotelreception areanice stayingpicturesque settingdining room isincluded in our packageoverlooking the valleyinternet accessthe main square
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11 - 15 of 126 reviews
Reviewed 10 July 2017

This hotel is in a really nice location; we stayed in a lovely bedroom, with nice decoration, a comfy bed and a nice big shower. There is a great view from the dining hall and some good walks nearby. Only a 10-minute walk to the...More

Thank Millyyyyy
Management response:Responded 1 August 2017

Dear guest: Thank you very much for your comments. Please recibe a kindly greet from our work team. Pozo del Cielo Team

Reviewed 9 July 2017

we stayed thereonly one night on the way to colca canyon. the views and theatmosphere compensate for the 12 minutes walking to the main square. the cold night is not a problem because they supply heating device.More

Thank bestsZagreb
Management response:Responded 1 August 2017

Dear guest: Thank you for your kind comment since our rooms are designed to guarantee your total comfort and offer the best views of the Colca Canyon. It was a pleasure to have attended you and that our service has been to your liking. Pozo...More

Reviewed 14 June 2017 via mobile

We stayed in this hotel as part of an overnight Colca Canyon trip; not entirely sure how much this would have cost outwith the trip so it's difficult to judge whether it was good value for money. The hotel is just outside of the town...More

Thank LM82
Management response:Responded 1 August 2017

Dear guest: We appreciate your positive comments regarding our facilities and we have taken note of your comments as they help us improve on our service. We hope to have the opportunity to serve you again. Cordial greetings from the Colca Canyon.

Reviewed 10 June 2017

We stayed at the hotel for one night on our way to the Colca Canyon. Alejandro at the front desk was great; very helpful and friendly. The view from the hotel was amazing - it seemed to be ringed by mountains. The room was large,...More

1  Thank Aruna L
Management response:Responded 1 August 2017

Dear guest: We are happy to read your comments as our priority is to ensure your satisfaction. Our employees put their best effort to ensure that your stay with us is as pleasant as possible. Thank you for having chosen Hotel Pozo del Cielo as...More

Reviewed 15 May 2017

This hotel in Chivay is quaint but at the most a 2 star hotel, not a 3 star hotel as we were led to believe from our tour operator. The reasons being: it is a cold accommodation when the temperature is low, although they provided...More

Thank Marjorie D
Management response:Responded 1 August 2017

Dear guest: Thank you for giving us your comments as they allow us to improve important aspects for our customers. We have taken note of your comments and corrective measures have already been implemented. It is important to mention that our hotel meets all the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Amenities
Breakfast included
Free Parking
Laundry Service
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$79 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (269)
Room & Suite (102)
Dining (32)
Family and Play Areas (7)
Questions & Answers
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anitaLakeWorth
5 November 2014|
AnswerShow all 2 answers
Response from Ken L | Reviewed this property |
I honestly don't know. Neither my wife nor I do much hair drying. I don't have any and hers is pretty short. I remember seeing them in a lot of rooms, but cannot say for certain if this hotel had one or not.
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Room Tips
"Ask for ground floor overlooking the valley."
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"can recommend if you are not fussed on location, otherwise I would try Casa Andina, which looked nice and was..."
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"Upstairs rooms will get more sunlight and are therefore likely to be less damp and cold"
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"I think that all rooms are different and a bit strange. I think part of the charm of the place is sort of..."
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