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BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

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456 Reviews from our TripAdvisor Community

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Showing 453: English reviews
Cheshire, United Kingdom
Reviewed 1 week ago NEWvia mobile

This was our 3rd visit for New.Year celebrations. As per usual the atmosphere was fantastic!. We were in the Stable Bar with like minded people who enjoyed a good time. The food, service and entertainment were superb and we will return very soon. Well.done to both management and staff

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2Thank jane m
Stoke-on-Trent, United Kingdom
Reviewed 1 week ago

Visited with the family of 11 for a special Sunday lunch.The layout of the Ostlers Restaurant is very nice, but the food was not, all courses other than the soup were poor ,and some misrepresented,the beef was over cooked and the selection of vegetables were poor and tasteless. Yorkshire puddings were overcooked.Overall a poor overpriced Sunday lunch. Also one of...

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Thank fergie507
Reviewed 1 week ago via mobile

Room nicely decorated fresh & contemporary.Very pleasant ensuite.Rest of hotel very well decorated.Lovely swimming pool. Bar staff friendly & food was tasty.Would definately recommend it for business or pleasure!

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1Thank Melanie B
Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

This is the third time we have been to this hotel for a family celebration, everyone enjoyed themselves and the food was fantastic as was the.service we got from all members of staff.I would like to send you all a massive thank you for a brilliant night and stopover in the most comfortable rooms.

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1Thank Tina H
Cardiff, United Kingdom
Reviewed 2 weeks ago

As we only stayed one night we didn't make full, use of leisure facilities so it was a little pricy for what we got. Also we booked for dinner bed and breakfast and were disappointed to learn that the restaurant was shut as it was boxing day so we had to eat in the bar.However the location was perfect.

Review collected in partnership with Best Western
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Thank Dorothy H
Stoke-on-Trent, United Kingdom
Reviewed 2 weeks ago

What can we say other than superb!! My husband and I have had our Christmas lunch in The Ostler for a number of years. Since the present owners have taken over, the food and standards have improved each year. We have enjoyed many meals in the Stables Bar throughout the year and therefore decided to have Christmas lunch in The...

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3Thank vivienne m
Stoke-on-Trent, United Kingdom
Reviewed 11 December 2016

Just arrived back from a Christmas Lunch at Manor House Hotel. We have visited this restaurant many times in the last 20 years and had lovely lunches and dinners there. Every New Years Eve for ten years also. We visited for Sunday lunch two months ago and it had gone down hill badly. However, we thought maybe it was a...

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Thank Hazel P
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Hazel P, I'm really sorry that you were disappointed with your meal. We really do take all criticism seriously and always try to learn from it, which is what we will do in this case. Your comments have been discussed at length with the chef. We served over 200 meals without incident that day but fully accept one complaint...

Sandbach
Reviewed 10 December 2016 via mobile

We booked a room off the main dining room at a round table for 17 for a party , booked the Christmas meal . My what a superb meal from start to finish ,starter,soup,main,desert,cheese,mince pies,coffee.The service was spot on by the young staff all very well trained . Which is lacking in some hotels , even pouring the wine throughout...

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Thank Pryce W
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Pryce W, Thank you for reviewing your party , we are pleased you enjoyed it so much and hope you book again. Kind regards, Andrew Middleton

Reviewed 8 December 2016 via mobile

My daughter and I stayed here before spending the day at the Wedgwood factory. We had picked the hotel purely on location and were not disappointed. The hotel was lovely - staff friendly, room excellent and both dinner and breakfast delicious.

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Thank Judith A
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Judith, Thank you for the lovely review. We hope to see you again soon. Kind regards, Andrew Middleton

Stoke-on-Trent, United Kingdom
Reviewed 4 December 2016 via mobile

Visited with friends Friday to Sunday as a fun Christmas weekend A refreshing change to other Christmas events as the room wasn't tightly packed with tables to get more in. We had a lovely Christmas meal and great music for dancing after The staff were very friendly and helpful Breakfast offered a wide selection of hot and cold options but...

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Thank Jayneann50
BWMH, Owner at BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel, responded to this review

Dear Jayneann50, Thank you for the great review. We are pleased you enjoyed your party break and hope you book again soon. Kind regards, Andrew Middleton

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Near BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN PLUS Manor House Hotel is close to Stoke-on-Trent and Crewe and is set in countryside near the M6 motorway on the borders of Staffordshire and Cheshire. Our 57-bedroom hotel was awarded Highly Commended Large Hotel of the Year at both the Staffordshire and Cheshire Tourism Awards in 2014. All bedrooms are recently refurbished and have Apple-device docking station, free Wi-Fi and flat screen digital television with Freeview. The hotel's public areas were stylishly renovated in 2014, including sensitive renovations to the Ostler Restaurant and Stables Bar & Grill both of which are located in the 17th century farmhouse at the heart of the hotel and which provide a choice of dining locations and menus. The heated swimming pool and Sauna is free to use for residents. Wi-Fi is free throughout the hotel and we provide free on-site parking for up to 110 cars. ... more   less 

Additional Information about BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel

Address: Audley Road, Alsager ST7 2QQ, England (Formerly BEST WESTERN PLUS Manor House Hotel)
Region: United Kingdom > England > Cheshire > Alsager
Price Range: $93 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Best Western Manor Hotel
Stoke-On-Trent Best Western
Best Western Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Stoke on Trent Alsager Manor House Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were fine”
 of 5 bubbles 40juliad, 27 Nov 2016 | Read review
“we were in room 107 and was quiet even though it was near the main road”
 of 5 bubbles zola149, 26 Oct 2016 | Read review
“My ground floor room was excellent”
 of 5 bubbles TARTANANNE, 22 Oct 2016 | Read review
“Had room 170 which appeared to have very thin walls...could hear other folk in their rooms.”
 of 5 bubbles VictoriaC859, 9 Oct 2016 | Read review
“Sorry but given our experience, we cannot recommend”
 of 5 bubbles welshrunner, 8 Oct 2016 | Read review
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