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Arc Hotel

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Arc Hotel
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83 Reviews from our TripAdvisor Community

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Showing 70: English reviews
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Reviewed 4 weeks ago via mobile

It's been a few years since I've stayed at the ARC Hotel. It's one of the higher end hotels in the area. My room was comfortable, clean, spacious, had a working refrigerator and a tv with a few channels. The AC worked well while the power was on. Sadly, it was off for the majority of my 3 day stay,...

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Helpful?
Thank Shelly H
Morogoro Region, Tanzania
Reviewed 6 January 2017

Not so cheap for that Location and Service. Most of the Time the Hotel is emty, so they use only view Roms . It is Not really clean, the badroom is old but ok. The wifi is perfekt. The Breakfast is good, they have enough stuff. The Doors from the Roms are Not safty. The aircontition and Fan Workshop perfekt.

Review collected in partnership with this hotel
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Thank rweber_311376
Dar es Salaam, Tanzania
Reviewed 20 December 2016

We had a really great time at the hotel the staff were extremely polite and assisted in all our requirements, the only single problem we had is with our request on Food which got delayed for more over 1 hour, but all in all the experience with the hotel and its placing is just amazing, we had options of other...

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Thank Darshan M
Finn K, Owner at Arc Hotel, responded to this review

Dear Darshan M, Thank you for taking time to provide us with your review. We know the waiting time for food is long and are continuously working to reduce it. Our guests represent a wide international audience and we need to be prepared for many varieties of food. We hope to welcome you back and encourage you to book food...

Reviewed 27 October 2016

My wife and I really liked this hotel. It was located away from the city center in a very nice location with a great view of the nearby mountains. The staff was friendly and helpful. The property was very safe and the room was clean and roomy.

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1Thank Rick E
Arusha
Reviewed 22 September 2016

The hotel is ok. Rooms simple. Ceiling in main hall is falling down (actually pretty scary). BUT.... what spoils everything is the non-stop blaring music from a neighbouring local bar, and on top of it screaming shouting drunk (or so I presume) clients from that bar. Totally ruins the place - forget about it!

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Thank Tine H
Finn K, Owner at Arc Hotel, responded to this review

Dear Tine H, Thank you for your review. And yes, one of the tiles in the ceiling lobby came down a long time ago, we know the reason, but it is not easy to get a 20m tall scaffold erected indoor to get it fixed, but this has been planned anyway. We are truly sorry to hear that you were...

New York City, New York
Reviewed 1 September 2016

We really liked this hotel. It was located away from the city center in a very nice location with a great view of the nearby mountains. The staff was friendly and helpful. The room was cleanly and roomy.

Review collected in partnership with this hotel
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Thank fench_243799
Finn K, Owner at Arc Hotel, responded to this review

Thank you for taking time to review Arc Hotel after your stay. Welcome again! Best regards, Finn Kraemer co-owner

Reviewed 30 July 2016 via mobile

Plusses: very friendly and helpful (although sometimes slow) staff; good restaurant; when their was a blackout, the generator was started within minutes. Minusses: not in walking distance from the city center (e.g. market); 4 out of 6 times when I had a shower, there was no warm water; when paying by credit card, a fee of 4.5% is added.

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Thank Arne H
Finn K, Owner at Arc Hotel, responded to this review

Dear Arne H, Thank you for your review. We appreciate your feedback and sincerely excuse the lack of hot water during parts of your stay. This was related to installation of our first solar hot water system, which should of course have been monitored more carefully. Thanks for chosing Arc Hotel despite its distance from the town center. We originally...

Dar es Salaam, Tanzania
Reviewed 26 April 2016

We were a group of friends who chose to sleep in after a long drive. The Hotel ran into darkness and soon there was an endless fight with the management for arranging help to run the generators. No use. And the General Manager refused to see us. After much pushing and pressures they managed to get in people to run...

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Thank Saumitra G
Finn K, Owner at Arc Hotel, responded to this review

This sounds like a total miscommunication, and is not at all in line with our services at Arc Hotel in Morogoro. Of course you can have bad luck that power goes off the moment you check in, but loss of power is not unusual in the region and is normally handled with ease and experience by the staff, even at...

Brits, South Africa
Reviewed 21 March 2016

We never travel from Mbeya to Dar es Salaam in one go. We always overnight at Arc Hotel to take a break from the mad drivers in Tanzania and the very bad road conditions. Arc Hotel has always been our favorite place to stay over. The rooms are huge and great. They are clean, neat and good quality for money....

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1Thank 212Andrew1958
Finn K, Owner at Arc Hotel, responded to this review

Thank you for your review. We are happy that you enjoyed your stay. Welcome again.

Salem, Virginia
Reviewed 22 February 2016

My experience in Tanzania has led me to believe food poisoning is an occurrence no matter where you are or how careful, or how many stars.. I arrived at this European appearing venue feeling very optimistic. The façade has flags and topiary ,the interior imposing with a huge metal chandelier and sunken vestibule. The rooms themselves are the Tanzanian norm....

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1Thank bignickyc
Finn K, Owner at Arc Hotel, responded to this review

Dear Sir, we are sincerely sorry to read about your experiences which we doubt are from Arc Hotel in Morogoro. We have checked with our staff and have not had any issues of providing room service, soup or bread at any time. We are sorry anyway. If your experience is really from our hotel, there must be some severe miscommunication....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Arc Hotel opened in August 2009. It is a modern international level hotel. It is located at the outskirts of the city of Morogoro, approximately 2 km from the city centre, close to the main road to Dar es Salaam, Dodoma or Zambia. Arc Hotel offers comfortable double or single rooms/suites to meet the needs of both professionals and vacationers. All rooms on the upper floor have access to a private balcony looking out on the Eastern Arc (Uluguru) Mountains. The Arc Hotel 'Mikumi' restaurant offers a wide variety of dishes and indoor as well as open air services for breakfast, lunch and dinner. The menu includes local, as well as Indian, Chinese and international specialties. The open air service area also comprises the bar. Families with children are always welcome. An outdoor playground is available. Our staff will be happy to connect you with local tour operators for transport to the local attractions. The hotel is conveniently located close to Mikumi National Park, Udzungwa Mountains National Park, Uluguru Mountains and Selous Game Reserve. ... more   less 

Additional Information about Arc Hotel

Address: P.O.Box 3112 | Old Dar es Salaam Road, Morogoro, Tanzania
Region: Tanzania > Morogoro Region > Morogoro
Price Range: $82 - $87 (Based on Average Rates for a Standard Room)
Number of rooms: 27
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Questions & Answers

Questions? Get answers from Arc Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the back side of the property with a balcony offer an excellent view.”
 of 5 bubbles 867ricke, 27 Oct 2016 | Read review
“If in good management hands - ask for a mountain facing room”
 of 5 bubbles saumitrag2015, 26 Apr 2016 | Read review
“Rooms on top floor overlooking the mountain. 224, 225”
 of 5 bubbles 212Andrew1958, 21 Mar 2016 | Read review
“A room with the view to the mountain”
 of 5 bubbles EvangeliaIringa, 5 Mar 2015 | Read review
“Rooms near the reception has good wifi”
 of 5 bubbles cajithk, 14 Nov 2014 | Read review
5 of 5