Bahia Principe Grand Cayacoa
Loma De Puerto Escondiao, Santa Barbara de Samana 32000 Dominican Republic
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US$261
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US$266
Free cancellation until 23-02-10
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US$266
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About
#3 of 17 hotels in Santa Barbara de Samana
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Facilities and services: Main pool with Jacuzzi surrounded by a sun terrace 3 beachside hydromassage tubs Loungers, sun umbrellas and towel service BAHIA SPA (additional charge) Water activity centre WiFi access in the lobby (24h per day free of charge) Wedding gazebo Buffet-style main restaurant and 3 speciality restaurants 4 bars, cocktail lounge, chill out zone, 1 snack bar Sports facilities: gym Pueblo Principe: Shopping and leisure mall with local craft stores, live music, shows, stores, bars and disco. Rooms: 295 rooms including 4 types: Standard, Standard with Sea View, Superior Junior Suite and Club Golden Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, hair dryer and magnifying mirror. Air conditioning Ceiling fan Telephone Satellite TV Coffee-making facilities Mini-bar Safe (additional charge) Terrace WiFi (additional charge) Junior Suite: sitting area, sofa-bed and ironing set Club Golden Junior Suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Park Mini Club for children aged 4 to 12 Evening Mini Disco Babysitting service (additional charge) Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Auditorium for corporate meetings Panoramic lifts Personalised menus (for celiacs, diabetics, etc.) Available on request Specialised service for organising weddings, incentive trips, events and anniversaries.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Parking
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Diving
Entertainment staff
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Head massage
Massage
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Charming
Location
49Car recommended
Grade: 49 out of 100
20Restaurantswithin 1 km
9Attractionswithin 1 km
Contact
Loma De Puerto Escondiao, Santa Barbara de Samana 32000 Dominican Republic
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+1
From the first “hola” to the last “ adiós “, our experience was fantastic. Staff at the hotel aim to please. There is a bit of a language barrier,but their English or French or German is better than my Spanish. We made an effort to communicate with all staff with our broken Spanish and our efforts were appreciated. TOPOGRAPHY Perched on a cliff overlooking the bay on one side and the town of Samana on the other. Stairs-many of them. But golf carts are available. POOLS The main pool is large, has a swim up bar. It is a place for all the daytime entertainment. Loungers aplenty, sun umbrellas and towel shack that never runs out of towels. ENTERTAINMENT TEAM New manager in place:Rolando. Awesome guy with more energy and humour anyone can ask for. Daily activities are lead by Michael,Antony,Estefani and SharLain. Evening entertainment is varied:some local talent, some in-house and some professionals. Most very good. BEACH Small and private(mostly). Local vendors are set up at one end of it. They are not bothering you at all. There is a beach bar,water sport shack and of course you get to the beach by an elevator!! BUFFET Always a great selection of food. Made to order stations offer pasta, meats and fish,cooked as you like it. A LA CARTE Trying them all is a must. Service and good quality are excellent. And look up FRANCISCO (waiter)- nicest smile and best server,hands down. Our travel companion used the hotel’s manicure service and was thrilled. ACCOMMODATIONS We stayed at villa 31, room 26, second floor From our balcony we saw whales frolicking in the ocean Room is specious, had all the amenities,AC worked well and your maid will help you with anything you need. There were 77 stairs from the villa to the pool deck Ouch! But we did it. Or call for your golf cart And, as the song goes: “Yo volvere aqui”…
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded yesterday
Dear Ms. Martina Thank you for choosing us as your vacation destination, and thank you for your comments about how varied and good is our cuisine, beautiful view and how friendly and helpful our staff has been. Comments like yours are what help us to continue providing a quality service. We look forward to welcoming you again soon in our little paradise. Best regards, Annie Rijo Online Reputation Bahia Principe Grand Cayacoa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My wife and I stayed at the Bahia Principe Grand Cayacoa on December 5-12, 2022. Let’s start with the good…the resort has only been open a few weeks since closing for the pandemic. Not everything is running smoothly yet, but no major issues were encountered until Saturday and Sunday. We arrived on a Monday and the staff were all very pleasant and friendly through our stay. The room was average. There were water issues on several floors (friends complained of leaks and water leaking from closets in hallways daily). Food was fine, nothing exceptional as some reviews stated. The trouble on the weekend started when a bus load of DR islanders showed up to stay for the weekend. The place immediately transformed from calm and relaxing to loud and unruly. On Saturday, a woman we had met earlier in the week shared with us at dinner what had happened to her that day. While she was lying on her beach chair some of these young male new arrivals sat on the chairs next to her and began bothering her-to the point she had to leave the beach. She went to the pool and couldn’t stay there either. Where there had been no issue getting a pool chair at any time of day throughout the week, the new arrivals changed that. The worst part was the volume of noise and the food mess in the pool and on the deck, she said. Then Sunday, my wife was in the ocean, not even 10 meters off shore, and two males that had arrived from Nagua, DR began circling her on the kayaks they had borrowed from the resort (that’s how I know where they were from- I saw a copy of the form they filled out). They began sexually harassing her and asking for fellatio (I apologize for the graphic detail). When I saw the gestures they were making I immediately ran into the water from the shore, along with another gentleman who saw what was going on, and they were scared off. We reported it to the security guard that was down at the end of the beach. They didn’t wait for the men to return the kayaks to detain them. They simply said go file a report at reception. We went to the front desk and they had us fill out a report. I informed the Transat, Air Canada, and WestJet representatives because they could see that we were upset and wanted to know what had happened. They said they were filing their own reports with their companies. Now you have been forewarned. If this resort is going to allow an influx of guests of this size on the weekends then they need to increase the security presence as well-especially on the beach. Speaking of the beach, you won’t be able to go for a long walk unless you wish to walk back and forth continuously. Some of the guests we met like this resort and have returned multiple times. I, however, will not return, and we spoke to several others that feel the same as we do. I find the Bahia El Portillo and Samana Wyndham V, both on the north shore of the Samana Peninsula, far nicer with larger stretches of beach to walk on. Local merchants on the beach blare the same local music day in day out-not relaxing. I’m sure I will get the standard reply from the hotel, “Thank you, and were sorry, blah, blah, blah,” but that doesn’t do me any good-please do not waste your time patronizing me unless you have something to offer in compensation. Oh, and btw, the hotel first offered us a reservation at the Italian ala carte on our last evening which happened to be the same time and same restaurant that we already had a reservation at. Then they offered us a $5 bottle of wine - as if either of those offerings mean anything significant at an ALL-INCLUSIVE RESORT! Last bit about some form of compensation…my wife had earlier scheduled an appointment at the spa. That appt ended up being one hour after she had been sexually harassed on the beach. Needless to say she wasn’t very relaxed while receiving her facial massage. We suggested to the hotel that they compensate us for that service. They were willing to do so but kept changing what the requirements were going to be. First they said only she would need to sign a form and provide a copy of her passport. When the time came to sign they said I needed to sign the form and provide a copy of my passport as well. I looked at the form and basically it was legal jargon that would have prevented me from writing a review to warn other guests, like you, about what happened. We refused to sign. Hope this helps you make an informed decision for your vacation…
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 1 week ago
Dear Guest Thank you for choosing us as your vacation destination. In relation to the comments in your review, we offer our sincere apologies for any inconvenience experienced during your stay at our hotel. Please be assured that your comments will be passed on to the departments involved so that corrective action can be taken on the points you mention in order to avoid these types of incidents with future guests. We appreciate your contribution to the continuous improvement of the quality of the services we offer to our guests. Your comments always help us to improve. Best regards Annie Rijo Online Reputation Bahia Principe Luxury Samaná
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort is situated on a mountain which have beautiful views. The personnel’s from the front desk, bar, restaurants, cleaning crew and entertainments were so friendly and all happy to serve. The food is actually not bad, the restaurants have served good food as well. the first day we got a standard room which we have paid for, but the bathroom was made for children not even teens can fit in it. The only way to have a bigger bathroom is to upgrade to a junior suite and we paid a special rate of 250 USD more. All the rooms of the hotel need renovations and updates, they are too old and the bathrooms are to desire, Clean, but too old for what the hotel claim to be a 5 stars. Obviously they have huge issues with pluming and the smell in the rooms like sewers, when the rooms are cleaned they must spray perfume to hide the smell but I have a very sensitive nose. The pool is cold. The drinks are not to the standard the hotel claim to be. There is no consistency. We had issues booking the restaurants, they told us they are closed and when I complained they opened them, the reason then we heard from another manager that the restaurants are full, but when we were in the restaurant they were not full as they claimed. The hotel is not full but when I asked to extend the check out time to 5 as our flight is at 930 PM and the check out time is at 12pm they told me to pay 35usd so we decided to pay 15 USD to check out at 3 instead which I think it is too cheap. I had to take my shower with my sandals as the water would back up in the shower , the toilet was clogged and had a plumber come to fix it. One time I went to the room to change I found 4 men in the bathroom and plumbers working on the bathtub and the smell and dirt was disgusting. 1 day we had no water in the room and that was for most of the rooms in the hotel. When it rain there is leaks everywhere in the hotel restaurants and bars. The hotel has a huge potential to be a 5 stars but the chain need to update and put some money into it. The hotel in general is clean. The cleaning crew did great job to keep the hotel and the rooms clean. I will not come Back to this hotel and will not suggest my clients to come as well until it is all renovated and updated. I added some pictures to back my review.…
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 2 weeks ago
Thank you for choosing us as your vacation destination. At the same time we thank you for your comments about our view, cleanliness and kindness received by our staff. Regarding your experience during your stay, we are pleased to inform you that we have forwarded your comments to those responsible for the departments involved, so that they take the necessary measures to ensure that the issues you mentioned do not cause further problems to our customers. Please accept our sincere apologies for any inconvenience you may have experienced. Kind regards, Annie Rijo Online Reputation Bahia Principe Grand Cayacoa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Resort staff are very friendly and helpful. A lot of their English is minimal. So asking complex questions or making special orders may be hard (if you need to) We did not. There is a Disco that is open, but hardly anyone went. I believe if the resort would like more people to go and stay they should play more English 'top 40' music that the visitors would know. They only played Spanish music when we went and I think that turned most people away. The DJ did take requests! Food & Drinks were great! We did not have any stomach issues. There is a free shuttle into town every hour if you wish to go. We could ALWAYS get a chair with an umbrella at both the pool & the beach anytime of day. This is a first for me. NO need to wake up early and reserve chairs. This was a very pleasant surprise. They resort was not over crowded. Silent Disco night was great!…
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Date of stay: December 2022
Rooms
Location
Service
Room Tip: Suites are quieter, although farther from the main hotel. Not a big party resort
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 3 weeks ago
Dear Guest We appreciate your choice of us as your vacation destination as well as your comments on how friendly and helpful our staff was. Please receive our sincere apologies for any inconvenience you may have experienced during your stay. We are glad to have made your stay unforgettable. Best regards, Annie Rijo Online Reputation Bahia Principe Grand Cayacoa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms need some renovation their should be outlets on both sides of the bed it’s 2022 we all have cell phones, IPads etc to charge. the bathrooms in the standard rooms are more for munchkin children then adults very small! We were with someone handicapped and he had to try and get into the bathtub to take a shower they don’t have handicapped rooms here. We basically ate at the buffet every night because the restaurants are not opened Mondays and the other two were already booked up the rest of the week so be prepared! We managed to get our representative of AirCanada vacations to get us a reservation for 2 of them but very late. Not much to do here resort is very small the staff is amazing very friendly and always smiling! The resort is very nice and we had the pool at the snack bar pretty much to ourselves it’s a quiet resort but not for kids they would be bored especially under 18! All in all I would not say don’t come here as it is a nice place but far from the airport about 45to 60 minutes. The beach is full of rocks so make sure you bring water shoes. If something is wrong in your room they accommodate you right away so that’s a plus. Make sure you keep a key in the slot in your room at all times for the air conditioning and don’t leave the patio door if you have one open.Every resort has quirks and I have definitely stayed in worse would I come back probably not as I prefer Punta Cana! …
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Date of stay: January 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 3 weeks ago
Dear Guest Thank you for choosing us as your vacation destination, Please accept our sincere apology for any inconvenience you may have experienced during your stay. We are glad to have made your stay unforgettable. Best regards, Annie Rijo Bahia Principe Grand Cayacoa Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the hotel was globaly good, the food was good. But he had a big problem with th TV in the room., during the whole week. The TV did'nt work. Many people came to repare and to make it work. After several days, and several hours passed in the room with maintenance team, it still dosen't work. So we gave up. And had no TV in the room.
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Date of stay: November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 3 weeks ago
Dear Guest Thank you for choosing us as your vacation destination and for your comments on how good our gastronomy is. Please accept our sincere apologies for any inconvenience you may have experienced during your stay. We are glad to have made your stay unforgettable. Best regards, Annie Rijo Bahia Principe Grand Cayacoa Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have had a great and relaxing stay with a stunning New Year party. Jeep Safari with RL Tours visiting some local families and Rincon Beach was ok, still nothing special. Many thanks to the whole animation team of the hotel, e.g. Michel, Antonio, Shel Liana, Katiberlin and Carolin - just to name a few. You are amazing.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 3 weeks ago
Dear Guest We thank you for choosing us as your vacation destination, as well as your comments on how great and relaxing your vacation was. We are glad to have made your stay unforgettable. Best regards, Annie Rijo Bahia Principe Grand Cayacoa Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Bahía Principe, never disappoint. They offer excellent service. I visited at the end of December 2022 with my father and my son and it was the highlight of my vacation as I also went to other places/cities to visit family. Loronzo one of the concierge was super attentive and professional and Cherry-Ann from the entertainment crew (not sure if that’s how her name is spelled) she was super friendly and make sure my family felt welcomed and included. The food was great as always and everyone in the restaurants and buffet was very attentive. Looking forward to my next vacation in one of the bahía principe resorts.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 4 weeks ago
Dear Mrs. Yahaira Thank you for choosing us as your vacation destination. In turn we thank you for your comments about our view, how great our cuisine is and the excellent service received from our staff especially our concierge, and our entertainment personnel. We are glad to have made your stay memorable. We hope to see you again soon in our little paradise. Best regards, Annie Rijo Bahia Principe Grand Cayacoa Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Well were do we start. We spent 14 days at BP Cayacoa. My wife and I are experienced travelers, 30+ resorts over the past 25 years. Always 4.5* or better. This trip was definitely in the top 3. Considering this resort was closed for over 2 years I think they did a great job in getting it ready for visitors. Not perfect but the things that we important to us were great. I'm sure it's not for everyone, lot's of stairs, beach is small, not much in the town of Samana. But not one of these deterred us from having an absolutely amazing time. It's a quiet resort, not too many activities, but if you are looking for a relaxing vacation, great service, good food and some of the friendliest people in the south this is the place. We arrived on the late flight 10pm from Toronto into Samana on Dec. 5th. As usually the airport was quiet and quick to get through. 45 minute bus ride to the resort, they let us go to the buffet/bar for something to eat while they checked us in. We stayed in the Junior Suite Superior in building 31. Yes, there was 80 some step to the pool and another 20 to the buffer restaurant but although we are in our 70s and 60s we used that as our daily exercise. Also the shuttle was available for a second trip or if you just didn't feel like the walk. You just called the front desk and it was always there with 5-10 minutes. As I mentioned it has the most beautiful views of the town and the bays. Every place on the resort you have another beautiful view. This is really important to us, we love the scenery. Buffet was very good, food could be warmer. Al a cartes very good with only one issue, they always like to rush you and I had to insist on having time with our glass of wine and ordering slowly. The resort was very quiet as I would think it was only 25-50% full. You never had to reserve lounges at the pool or beach. Pool was great and the beach although small was actually nice. I want to compliment all the staff, too many great ones to single out. Bar, restaurants, front desk, entertainment staff, everyone was great. We will be back!!!…
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Date of stay: December 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded 4 weeks ago
Dear guest Thank you for choosing us as your vacation destination. In turn, we thank you for choosing us as a destination for your vacation, as well as your comments and impressions about the pleasant experience you had during your stay at our hotel. We are glad to have made your stay memorable. We hope to see you again soon in our little paradise. Best regards, Annie Rijo Bahia Principe Grand Cayacoa Online Reputation
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing Staff Everyone is willing to help. Once we checked in, we found that the door lock and safe box have issues and they don't function properly. We reached out to Maria at the reception area and she arranged us a new room immediately. Beautiful Views In the morning or at night, inside or outside, you will enjoy the wonderful ocean view and the hill view. Walking on the bridge which connects the hotel to the small Islands provide you different views to the hotel and surroundings. Cozy Beach Although the beach may seem a bit small, but its cozy with a great vibe covered with beautiful trees. Delicious Food Special thanks to the kitchen crew for providing lots of options including seafood choices. Onion soup (Orquidea Restaurant), Seafood stew (El Pescador Restaurant) and Vegetable soup in round loaf (Dolce Vita Restaurant) are lovely choices as an appetizer. Excellent Entertainments This energetic group of staff kept us completely busy during the week. Dance lessons, Bingo bingo game, Spanish class and other activities brought us so much joy. Thanks to Anthony, Shell and the rest of entertainment team. "Muchas gracias" …
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Annie Rijo, Propietario at Bahia Principe Grand Cayacoa
Responded Dec. 24, 2022
Dear Guest We appreciate that you have chosen us as your vacation destination, we thank you for your comments about our delicious cuisine, excellent entertainment and the service received from our staff. Please receive our sincere apologies for any inconvenience you may have experienced during your stay. We hope to see you again soon in our little paradise. Best regards Annie Rijo Online Reputation Bahia Principe Grand Cayacoa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$130 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran bahia principe cayacoa hotel, gran bahia principe cayacoa samana
LOCATION
CaribbeanDominican RepublicSamana ProvinceSanta Barbara de Samana
NUMBER OF ROOMS
295
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Claim Your ListingBahia Principe Grand Cayacoa - UPDATED 2023 Prices, Reviews & Photos (Santa Barbara de Samana, Dominican Republic) - All-inclusive Resort - Tripadvisor
Frequently Asked Questions about Bahia Principe Grand Cayacoa
Which popular attractions are close to Bahia Principe Grand Cayacoa?
Nearby attractions include Samana Bay (0.6 km), Tainopark (0.9 km), and Malecon (0.9 km).
What are some of the property amenities at Bahia Principe Grand Cayacoa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Bahia Principe Grand Cayacoa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Bahia Principe Grand Cayacoa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Bahia Principe Grand Cayacoa?
Yes, free parking is available to guests.
What are some restaurants close to Bahia Principe Grand Cayacoa?
Conveniently located restaurants include Le Royal Snack Bar & Restaurant, La Mata Rosada, and Don Pachiro.
Are there opportunities to exercise at Bahia Principe Grand Cayacoa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Bahia Principe Grand Cayacoa have airport transportation?
Yes, Bahia Principe Grand Cayacoa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are pets allowed at Bahia Principe Grand Cayacoa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bahia Principe Grand Cayacoa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Bahia Principe Grand Cayacoa have any great views?
Yes, guests often enjoy the harbour view available here.