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Puncak Pass Resort

Agoda.comUS$41*
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#4 of 24 Hotels in Puncak
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$56*
US$41*
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US$42*
US$54*
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Puncak Pass Resort
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198 Reviews from our TripAdvisor Community

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Showing 119: English reviews
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Singapore, Singapore
Reviewed 3 days ago NEW

Temperature at Puncak is chill at about 15 °C during our stay. We stay at Junior Suite with 2 bedroom and toilet. You get the view of the mountains at the balcony. The cleanness is average. The condition of furniture at living room can be improve. Staffs are Polite & helpful. The ambiance at the outdoor breakfast place was lovely....

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Helpful?
Thank TAN-CAROL
Doha, Qatar
Reviewed 3 days ago NEW

We're enjoy and fun even the swimming pool still under constructions.. The breakfast,staff,and the food in the restourant really amazing.. we'll comeback again and will stay longer with my family.. ..

Review collected in partnership with this hotel
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Helpful?
Thank RinoSaputra
Bekasi, Indonesia
Reviewed 6 days ago NEW

clean, comfort, food enough, more varian with sundanese food, polite and helpfull from the employee, for suggestion... swimming pool must be repaired because not ready.... view is fantastic with a very fresh air overall is good..... thanks

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Helpful?
Thank yunsen
Management response:

Dear Mr.Yunsen, Thank you very much for taking the time to share your beautiful review here on TripAdvisor We all, the team of Puncak Pass Resort are so delighted to know that you were able to enjoy your time with us. Please do let us know if there are any future booking that we are able to assist with, we...

Jakarta
Reviewed 1 week ago

This place has the best view over the valley beyond. A heritage building that was a the initial tradition of tourist that went to puncak. Simple accomodation, good food and friendly staff. A good retreat from the busy cities

Review collected in partnership with this hotel
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Helpful?
Thank paulgunawan13
Management response:

Dear Mr. Paul Gunawan, It is a true honor to receive such a great feedback following your stay in Puncak Pass Resort. This is always a sincere pleasure to receive great review as an appreciation of our team’s services. I will share your comments with our team and I am certain that your feedback will serve as an encouragement to...

Tangerang, Indonesia
Reviewed 3 weeks ago

- Good Location, Place and Views - Good Food.. fried banana is the best!!!! - So many rooms and cottages - Best Hospitality Suggestions : - Fasten the renovation of your pool - Add more sport facilities such as : Tennis Table, Gym, etc - Change your Extra Bed --> it's very uncomfortable, so i rather choose the sofa :)...

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Helpful?
Thank JLengkong_TravView
Management response:

Dear Mr. JLengkong_TravView, Thank you for a good review, It is always a pleasure to receive it as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please do not hesitate to share with us more details in order to achieve better in the future. Your suggestion will be noted and...

Reviewed 4 weeks ago via mobile

Stay at junior suite with fam. First impression when i entered the room was not good. Since that day i came, there was a heavy rain ,so the floor room gets wet and make the damp smell, also the terrace, became overall wet. But when i ask the receptionist to clean it, they respond quickly, good! My review + The...

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Helpful?
Thank wulandeepta
Rai A, Room Division Manager at Puncak Pass Resort, responded to this review

Dear Mr./Ms. Wulandeepta, We sincerely appreciate your comments regarding your stay in Puncak Pass Resort recently. This is always a true pleasure to receive positive feedback as an appreciation of our team’s services and negative feedback in order to improve by making sure that all of them will not happen again in the future, please accept our sincere apology for...

Jakarta, Indonesia
Reviewed 4 weeks ago

Recommend to people who doesn't like crowded place. Good location. Swimming pool still repair. Spa and massage location too far. Need more service for hot water in bathroom. Breakfast standard. Staffs very polite and helpful.

Review collected in partnership with this hotel
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Helpful?
Thank Maria-Yasmin
Rai A, Room Division Manager at Puncak Pass Resort, responded to this review

Dear Ms. Maria-Yasmin, We sincerely appreciate your comments regarding your stay in Puncak Pass Resort and please accept our apologies for the inconvenience experienced with your hot water in the room. It is always a pleasure to receive positive feedback as an appreciation of our team’s services. As we always strive to continually improve the quality of our services, please...

Jakarta
Reviewed 4 weeks ago

There is a small zoo in there, and we can interact with the animal. it is unforgetable experience.The room is well maintain, and clean. There are two restaurant with an execellent view to the valley. Temperature is about 19 degree celcius. Nice to unwind.

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Helpful?
Thank andhy_hartono
Rai A, Room Division Manager at Puncak Pass Resort, responded to this review

Dear Mr. Andhy_hartono, We are very delighted to receive your great review following your stay in Puncak Pass Resort. As we always strive to deliver our best services to our guests, would you please mind to share more details and orientate our efforts? Thank you again for sharing your experience! Should you need further assistance for your next visit, please...

Jakarta, Indonesia
Reviewed 16 April 2017

We just spent 2 nights stay at Puncak Pass Resort in Junior Suite. The location of the resort is amazing and overall property and resort area is huge. Lot of places are there inside the resort where you can spend family time. The Junior Suite has a superb valley view and you are seeing the valley view from your master...

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Helpful?
Thank kvjoshi16
Rai A, Room Division Manager at Puncak Pass Resort, responded to this review

Dear Mr./Ms. Kvjoshi16, We are very grateful and thankful for your very details review following your stay in Puncak Pass Resort. It is always a pleasure to receive positive and negative feedback from our valued guests. I will share your comments with our team and am very sure that this feedback will serve as an encouragement to continuously improve our...

Jakarta
Reviewed 14 April 2017

God and cozy, Bed linens is not properly cleaned somehow, or maybe because usage wear. Its a bit itchy. Still good, just can be better for a heritage name like puncak pass. Floorboard is wet, moisture seeps through but no big deal. Great otherwise.

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Helpful?
Thank simon w

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Historically a heritage hotel (circa 1928), Puncak Pass Resort has been undergoing carefully planned renovation and extension since 1975 carried out without disturbing the existing superb balance of naturally open and built spaces to preserve the luxury of privacy much enjoyed by the staying guests. The resort designed with an open layout and next to nature concept with a discrete community of luxurious bungalows and spacious chalets spread over 5 hectares of lush green slopes of Puncak. Worth to visit surrounding areas of interest, natural & historical (Bogor Botanical Garden, President Palace in Bogor, Cibodas Botanical Garden, President Palace in Cipanas, Gunung Gede Pangrango National Park etc). ... more   less 

Additional Information about Puncak Pass Resort

Address: Jl. Raya Puncak KM 90, Sindanglaya, Puncak 43253, Indonesia
Region: Indonesia > Java > West Java > Puncak
Price Range: $77 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Puncak Pass Resort 3.5*
Number of rooms: 49
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Also Known As:
Puncak Pass Hotel Puncak
Hotel Style:
#3 Spa Hotel in Puncak
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Questions & Answers

Here's what travellers have asked, with answers from Puncak Pass Resort staff and other travellers.
2 questions
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Questions? Get answers from Puncak Pass Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything excellence ”
RinoSaputra, 22 May 2017 | Read review
“good job man......”
yunsen, 19 May 2017 | Read review
“Ask for Valley View”
kvjoshi16, 16 Apr 2017 | Read review
“Change the linens . Use new ones.”
F4621MDsimonw, 14 Apr 2017 | Read review
“please do renovation for all your room and bungalow..actually we loving so much thus hotel”
Syech_mahira, 31 Mar 2017 | Read review
5 of 5
Agoda.com
US$41* /night
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PricelineUS$42
Orbitz.comUS$54
Booking.comUS$56
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Prices are for 1 room, 2 adults
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