The rooms are in very bad shape, and doesn't look like they've been cleaned before new guests arrive. Sheets were dirty and the bathroom had cobwebs in the corner. The pictures does not show a correct image of the state of this place. The breakfast was average. Some old rice with beans and white toast.
This place is horrible customer service, food is the same, and if you have any dietary needs they will not accommodate them. The food is the same every day. if you don’t get there early you miss breakfast or stay without any. They ration the plantains from 3 to 2 to 1 slither. No room service for 5 days, the pillows are a joke. The pool is not chlorinated. The whole place is a hazard. Worst place EVER!!! You have ants on table, the linen and towels provided are of poor quality and washed and laid to dry outside. They cook in the dark no light. Ran out of utensils. Don’t have the option to rate them a zero.
Simple clean rooms. Breakfast is provided and dinner can be ordered in the sweet open-air kitchen. Right on the beach (a very short trail takes you there). Scarlet macaws often screech in the morning and, if you get up, you can see them eating nuts in the trees on the property. What a great way to see these magnificent birds in the wild!
Abandonated,dirty. TO AVOID. It is a shame to see this hotel opened. We wanted to cancel they refused. All is broken, roasted. No filtration in a dirty swimming pool....a nightmare. Nobody to talk in English. Breakfast horrible. Nothing was fresh. An horrible experience. A fraud. They put very nice pictures on the site. But it is a fraud.
In a place where we could not immediately find something not all too posh this hotel (it is certainly not a B&B like advertised on Tripadvisor, more a motel) this was a good stop. Advantages of this hotel: the large enough swimming pool and the balconies with garden and ocean view. Less of a choice maker are the restaurant (simple but good), the breakfast (same idea) and the rooms (likewise). So a simple hotel catering to people who would like to be close to the Carara N.P. You recognize however that things are getting old and rusty. The room is plain. The chairs are not so modern. I even broke one by just sitting on it and I am not even 80 kg. The garden near the beach can also do with some attention. The Carara is an okay hotel but would certainly see hardly any guests in places alongside the Pacific coast with more fierce competition.…
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