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Novotel Twin Waters Resort

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Traveller (789)
Room & Suite (195)
Pool & Beach (94)
Overview
  • Excellent23%
  • Very good42%
  • Average22%
  • Poor9%
  • Terrible4%
Travellers talk about
“seafood buffet”(121 reviews)
“water activities”(115 reviews)
“kids club”(84 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Reviews (3,486)
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3,463 results
Traveller rating
803
1,403
786
314
157
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Time of year
LanguageEnglish
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803
1,403
786
314
157
Show reviews that mention
All reviewsseafood buffetwater activitieskids clubaqua parkking suitefree activitieskids activitieslagoon viewmain restaurantsunshine coastgreat for familiesschool holidaysaqua barsurf beachgames roomnouveau restaurantmini golf
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1 - 5 of 3,463 reviews
Reviewed yesterday

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Review collected in partnership with Accorhotels.com
Reviewed 1 week ago

Room service - No, Pool Food and Beverage service - No, No food to be eaten around the pool, no delivery of food to the pool (just wait at the bar) - the only open bar (got told off for not putting on shoes while...More

Thank 160christopherj
Response from Michelle S, Guest Relations Manager at Novotel Twin Waters ResortResponded 5 days ago

Hi, Thank you for taking the time to provide an honest review of Novotel Twin Waters Resort. I am sorry to hear that your stay at the resort did not meet your expectations. I will be sure to pass your feedback along to address the...More

Reviewed 1 week ago via mobile

We have just returned after staying at the Novotel Twin Waters Resort with Karate. The resort is absolutely beautiful with very large self contained apartments. The staff were amazing and assisted wherever they could and always with a smile. The buffet breakfast was fantastic. We...More

Thank Shanz80
Response from Michelle S, Guest Relations Manager at Novotel Twin Waters ResortResponded 5 days ago

Hi, Thank you for taking the time to review Novotel Twin Waters Resort. I'm so happy to hear you enjoyed your stay with us for your event. We look forward to inviting you back in the future. Kind regards, Sam Marketing & Loyalty Executive

Reviewed 1 week ago via mobile

This was a seafood buffet and had much more food to choose from ,the service here was wonderful as we had little children, they were nothing but helpful and very efficient with cleaning and asking if they can get you anything. This place was great...More

Thank amandajenkins112
Response from Michelle S, Guest Relations Manager at Novotel Twin Waters ResortResponded 5 days ago

Hi, Thank you very much for your review of Novotel Twin Waters Resort. I am so glad to hear you enjoyed your seafood buffet at Nouveau Restaurant. I will be sure to let the staff know you enjoyed their service and food. We look forward...More

Reviewed 1 week ago

great for a family stay with the large lake for water sports, the water park, swimming pool eat in cafes, accommodation basic but still great for a getaway, parking is outside no under cover and close to shops and major shopping centre

Thank Ellie Michael F
Response from Michelle S, Guest Relations Manager at Novotel Twin Waters ResortResponded 5 days ago

Hi, Thank you for your review of Novotel Twin Waters Resort. I am very pleased to hear you enjoyed your stay with us. We look forward to inviting you back in the summer time! Kind regards, Sam Marketing & Loyalty Executive

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Golf Course
Outdoor pool
Details
Price range
US$100 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (789)
Room & Suite (195)
Pool & Beach (94)
Dining (50)
Family and Play Areas (15)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
alfilogist
July 4, 2018|
AnswerShow all 6 answers
Response from Shrinkingworld | Reviewed this property |
The hotel does have a mini bus so they possibly may pick up from the Sunshine Coast. There is a bus from Brisbane airport to the Sunshine Coast. Contact the hotel, I am sure they can advise
1
Vote
343jenw
December 31, 2017|
AnswerShow all 6 answers
Response from CHRIS G | Reviewed this property |
There are washing and drying machines in each block...cost about $8.00
0
Votes
ozmum44
April 12, 2017|
AnswerShow all 4 answers
Response from jenz252010 | Reviewed this property |
Yes, you can hire the bikes st the resort. It's very flat roads and paths at the resort and surrounding so easy to ride.
1
Vote
Room Tips
"for peace, right at end of resort . I think room 277, 1 large bed"
H9928LLkarens
2 million years ago
Read review
"Lake view is good"
Scragger1
2 million years ago
Read review
"They are all great because of the location in the bush very quiet"
Walter029
2 million years ago
Read review
"Lagoon view"
rosemF628KS
2 million years ago
Read review
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