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Novotel Twin Waters Resort

NovotelUS$98*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Twin Waters Resort
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3,115 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Twin Waters Resort
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Showing 3,098: English reviews
Brisbane, Australia
Reviewed 22 October 2013

Rooms showing their age. Need refurbishment. Facilities and entertainment very good. Restaurant service a little slow in clearing used dishes and refilling empty food bowls. As these points are only minor you can still have an enjoyable stay.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank JOGIL220413
Sydney, New South Wales, Australia
Reviewed 21 October 2013

very good, we love to visit again. lot's of fun. beach is one step a way. sunshine coast airport is 5 min drive. we will go back again. you can see strawberry farms which is near by. best option to go there by air. and you can rent a car from airport.

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Helpful?
Thank Aziza A
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Hi Aziza Strawberries farms... Ill have to track them down! We are just delighted by your comments! There is nothing that makes us happier than hearing we made our guests happy. It sounds like you really took advantage of all the hotel’s facilities. I hope you’ll be back to stay again and wish you happy travels in the meantime. Bradley...

Melbourne, Australia
Reviewed 21 October 2013

This is my second visit to the Novotel Twin Waters Resort on the Sunshine Coast; and I do believe that is was even better than my last! Easy car parking, all amenities in excellent working order, delightful and speedy room service, all that a business traveller could ask for!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 000light
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Hi 000light Just think the third visit is the best! the best feedback we can ever be given is positive reinforcement that our services team weather is be housekeeping, food and beverage staff or the front office team are among the best in the industry. Truly exceptional service is what we want to provide each and every guest that stays...

Brisbane, Australia
Reviewed 21 October 2013

Review collected in partnership with Accorhotels.com
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Thank Debbie M
Nottingham, United Kingdom
Reviewed 21 October 2013

My partner's sister got married here so we decided to stay here too - to makes things easier. It was easy to find, check-in was simple - a lovely touch was that we were upgraded to a room with a view of the lake. Perhaps this was because we we were with the wedding that weekend but i don't know....

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Thank Katrina B
Brisbane, Australia
Reviewed 20 October 2013

How disappointing. This stay was a mid-week sneaky getaway for my partner and I. We've stayed three times before and after this stay I think we will choose a different hotel next time. We found the room okay, but the huge downfall was the bed - one side had fully sunken in. My partner stayed on that side the first...

Review collected in partnership with Accorhotels.com
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1Thank cottonelle90
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Dear cottonelle90 Thank you for taking the time to share feedback from your recent stay with our resort. I was disappointed to learn of your experience with various aspects of our food and beverage service and housekeeping services Although rare, equipment failures do occur occasionally but we always try to rectify such problems as quickly as possible with minimal disruption...

Fremantle, Australia
Reviewed 20 October 2013

The room itself was ok but the entire place. (Like my room and everything in it) is old and tired. The restaurants and hotel facilities are in need of a major overhaul. This place, like so many more, rely on location and ignore the real draw cards that will bring someone back like service, quality of food and amenities. These...

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Helpful?
Thank Nick B
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Hi Nick B We pride ourselves on providing the highest level of service and commitment to all our guests, on this occasion we have not met the Novotel Twin Waters Resort expectations during your stay and I apologies to you for the inconvenience caused I can assure you... I care that you come back and i'm sure the rest of...

Sydney, Australia
Reviewed 19 October 2013

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank Michael P
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Brisbane, Australia
Reviewed 18 October 2013

Great place. Always love to visit.the restaurant needs a little bit of better cooks. The Mexican night had great decoration, but the food was not worth the price. Love the beach activities and the atmosphere.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Darina R
Townsville, Australia
Reviewed 18 October 2013

I stayed here recently and will NEVER stay here again. Stayed in a overwater lagoon suite for some privacy and quiet. Didn't happen. The room appearance was average and needed a good clean considering the price I paid for it. Thank you to Lily's On The Lagoon Restaurant and the wedding that took place. I enjoyed the music for most...

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Helpful?
4Thank KurtB1980
TwinWaters, Manager at Novotel Twin Waters Resort, responded to this review

Hello Kurt Whilst we pride ourselves on providing the highest level of service and commitment to all our guests, on this occasion we have not met the Novotel Twin Waters Resort expectations during your stay and again I apologies to you for the inconvenience caused The Exec Housekeeper has been informed of the issues you experienced and will definitely be...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The 4 star Novotel Twin Waters Resort is located on the Sunshine Coast Queensland and only 5 minutes from the airport. The hotel has 361 rooms set in tropical gardens, surrounding a central private lagoon with sandy beaches and family friendly activites available. This is the perfect destination for a break or holiday with your partner or family. Guests have free access to windsurfers and kayaks and there are four restaurants and three bars to choose from plus Kids Club, day spa and a wide range of leisure activities to enjoy. ... more   less 

Additional Information about Novotel Twin Waters Resort

Address: Ocean Dr, Twin Waters, Queensland 4564, Australia
Region: Australia > Queensland > Sunshine Coast > Twin Waters
Price Range: $113 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Twin Waters Resort 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Novotel Twin Waters Hotel Mudjimba
Novotel Mudjimba
Mudjimba Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Twin Waters Resort staff and other travellers.
20 questions
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11 months ago
over a year ago
1 month ago
Brisbane, Australia

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Questions? Get answers from Novotel Twin Waters Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go on line and then you can see everything it has to offer and prices etc.”
460michellep, 24 May 2017 | Read review
“ground floor rooms looking over the lagoon”
Shelton151, 22 May 2017 | Read review
“We stayed in the kingfisher block, avoid at all costs!”
791ryanr, 15 May 2017 | Read review
“Resort is quite large. Be prepared to walk about exploring.”
grega662, 11 May 2017 | Read review
“All rooms seem to be quiet”
J2811BFjeffs, 2 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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