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Residence Inn Atlanta Buckhead/Lenox Park

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Residence Inn Atlanta Buckhead\/Lenox Park
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86 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Lagos, Nigeria
Level Contributor
37 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago via mobile

I had my worst experience in an hotel in the USA during my stay here , this is an old, poorly maintained and managed Hotel. From the rude front desk staffs , to the poor Wi-Fi services, bathroom door that jammed at 1a.m , to the toilet and bathroom tub that refuses to flush , added up to completed my... More 

Helpful?
1 Thank Heroesnig
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The staff was very kind and attentive. The major problem that I had was the bed or mattress. The mattress was very hard and uncomfortable. Also, the hotel only offers queen size beds. The pool is outside. The housekeeper walked in the room without knocking. The breakfast was good but basic. They did have turkey sausage which was a plus.... More 

Helpful?
Thank KP R
Catonsville, Maryland
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 September 2016

I usually don't like to write bad reviews for any property, but I must say that this is one of the worse experiences I have ever had at any Marriott property. I stay in hotels quiet often because I travel a lot, but this is one property that will never see me again. Positive: Great location, so I thought. Quiet,... More 

Helpful?
1 Thank tix2travel
United States
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 September 2016

Using points, there's 3 Marriott properties in this area, all needing 15k points per night, all with complementary breakfast. We were staying 3 nights. I called this property and got a very sweet woman. I asked which of the 3 she'd recommend. She made a nice pitch for hers over the others for various reasons. One was the variety of... More 

Helpful?
Thank Mr D
Jason S, Director of Sales at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

I apologize for this being your experience at our hotel. This is not the level of service we set out to give our guests. Thank you for taking the time to write this review. We hope that the next time you visit your daughter, you give us an opportunity to provide you with a better experience. More 

Roanoke, Virginia
Level Contributor
171 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 9 August 2016

Located in a quiet business park with adjacent businesses and apartments. Good tree canopy, sidewalks and ideal place to walk the dog. Very quiet...no nearby freeways or busy streets. Staff was courteous and helpful, but the hotel was not busy, either. Breakfast was average to below average. Coffee very good. Our main complaint is that the HVAC is somewhat noisy... More 

Helpful?
Thank chiknlvr
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for your feedback! We truly appreciate you taking the time to tell us how we can make your stay better. We look forward to seeing you again during your next visit. More 

Jacksonville, FL
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 August 2016

We arrived at 1:30PM, early check-in and Ashley, front desk staff was kind enough to allow an early check-in. She was very pleasant and asked it we had any special request. I asked her if we could please have a quiet room that was located close to the elevator. She assigned us a wonderfully located room on the third floor... More 

Helpful?
Thank bigpaJacksonville_FL
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for your response! We are glad you enjoyed your stay and will share with Ashley your positive experience with her. More 

Cary, North Carolina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 July 2016

My husband, our son, my mom, and I were in a room. Having a separate bedroom was nice, though they had to go through the bedroom to get to the bathroom. Whatever, it was very nice. I searched for so long for a hotel with a hot tub around ATL and this one was great. The pool was wonderful. We... More 

Helpful?
1 Thank lapearl521
Management response:

Thanks you for your feedback, as we value you as patrons. Your companies business is valued her as well. Please call us directly to make reservations if you ever experience and site problems or issues. My staff are all able to accommodate you. We hope to see you choose us as your lodging in the near future. More 

Los Angeles
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 11 July 2016 via mobile

I stayed here as this was located right next door to ATT on Lake Blvd for an early business meeting. Usually, I tend to stay in the Buckhead area: The Ritz, W or Embassy Suites. Very basic hotel amenities, however convenient and has a kitchenette. Food delivery options for dinner as they do not have room service onsite.

Helpful?
1 Thank calitravlerone
Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox Park, responded to this review

Thank you for sharing your experience! We are glad you enjoyed your stay and it was convenient for you. More 

Panjim, India
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 July 2016

The Hotel had multiple problems. We stayed for about 2 weeks. the rooms are spacious and comfortable but the service is very poor.Water supply was disconnected for the whole hotel TWICE during our stay at 9 AM in the morning, which is not at all convenient. Their breakfast was complimentary but was the same substandard meal every day with not... More 

Helpful?
Thank latika67
Management response:

Thank you for your feedback and response. We have reviewed and discussed the issued surrounding your isolated concerns. We do value your patronage and hope that this does not deter you from staying with the Brand or returning to our hotel. More 

Rock Hill, South Carolina
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 July 2016

Let me start by saying I am a Marriott guy! I am currently only a Silver Elite member because I do not have to travel with my job any longer but I was Gold for a number of years. I love the brand and it is the one that I prefer when I travel. That being said, I will avoid... More 

Helpful?
1 Thank Steven A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Buckhead Lenox Park hotel offers 150 spacious suites ideal for both 1-night and extended stay visits. We have perfected the hotel experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our unique setting allows our guests to relax and enjoy the Lenox Park grounds, while being within walking distance of Buckhead shopping, businesses and nightlife. ... more   less 

Additional Information about Residence Inn Atlanta Buckhead/Lenox Park

Address: 2220 Lake Blvd NE, Brookhaven, GA 30319-5310
Region: United States > Georgia > Brookhaven
Price Range: $138 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Atlanta Buckhead/Lenox Park 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Residence Inn Atlanta Buckhead / Lenox Park Hotel Atlanta
Residence Inn Buckhead
Atlanta Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Atlanta Buckhead/Lenox Park staff and other travellers.
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Questions? Get answers from Residence Inn Atlanta Buckhead/Lenox Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hot Tub, Pool, Great Free Breakfast”
 of 5 bubbles lapearl521, 19 Jul 2016 | Read review
“Hotel is about 5 minutes from Lennox Square.”
 of 5 bubbles dhcsmc321, 21 Nov 2015 | Read review
“Upper level rooms away from the elevator.”
 of 5 bubbles stevenw148, 18 Nov 2015 | Read review
“Top floor, no noise from above.”
 of 5 bubbles Dee827, 5 Oct 2015 | Read review
“Pick one with the park view”
 of 5 bubbles Neebah, 25 Sep 2015 | Read review
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