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Walked in and the sofa bed was still out. That was weird but not the worst. There was a used tissue on the made bed. Food wrappers on the counter and used bar soap on BOTH the sink and tub. The rest of the room...More
Front desk staff was very pleasant and got me into a room earlier in the day so that I could prep for my meeting. Workout room is very nice with towels and wipes. Free breakfast in the morning had lots of options.
The location of the hotel is great, but the parking deck is horrible: tight spaces to many cars take two. The elevator and the hallways smell. I had to hang our dirty shower curtain myself, and the molding around the floor was pealing. I don't...More
2 Thank greggray99
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 5 January 2017
I wanted to reach out personally to apologize to you for the issues you experienced during your stay with us. We recently took over the hotel and are working hard to make improvements across the board. Next week we will begin a renovation to various...More
Seriously. Dirty... rude front desk, waiting for someone to bring blankets and pillows for roll away.... been waiting a long time and it's almost midnight. Bathroom door handle is broken and falling off...should I go on? 2 more nights!!! We've stayed in too many Marriott...More
2 Thank A TripAdvisor Member
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 30 December 2016
I want to apologize for the experience that you had during your most recent stay. We take pride in our cleanliness and service, and during your visit, we obviously let you down. Please know that we are working hard every day to improve and your...More
My wife and I stayed at Residence Inn Lenox Park for a month in September. We can tell you in a nutshell, that maintenance has been poor to non-existent, rooms lack basic amenities, the free breakfast is substandard, and the staff does the minimum necessary....More
2 Thank travelers_informer
Response from Jason S, General Manager at Residence Inn Atlanta Buckhead/Lenox ParkResponded 19 December 2016
I want to extend my apologies to you, travelers_informer, for the issues that you experienced during your stay in September. I wanted to let you know, that the owner and the management company did indeed change for this hotel. We are working hard to improve...More
Additional Information about Residence Inn Atlanta Buckhead/Lenox Park
Address: 2220 Lake Boulevard NE, Brookhaven, GA 30319
Location: United States > Georgia > Brookhaven
Price Range:US$122 - US$270 (Based on Average Rates for a Standard Room)
Hotel Class: 3 star
Number of rooms: 150
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$122 - US$270 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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United States >
Also Known As
Residence Inn Atlanta Buckhead / Lenox Park Hotel Atlanta ,
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception... More
Our hotel do not have indoor pool, we have one outdoor pool. Our kitchen has cook tops, microwave, refrigerator, dish washer, pots and pans. We have a hot buffet breakfast daily, we also have evening reception Mon - Wed with beer and wine. it is a great location, close to MARTA, Mall and park. I look forward to see you at our hotel soon. Thank you and have a wonderful day.
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"don't go if you looking for a lovely place to stay with a nice pool - we assumed with a Marriott name it..."