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Bay Gardens Hotel

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Traveller (518)
Room & Suite (247)
Pool & Beach (163)
Overview
  • Excellent45%
  • Very good40%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
“sister hotel”(56 reviews)
“st lucia”(146 reviews)
“hourly shuttle”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Bay Gardens Hotel
Special Offer: SUMMER OF DISCOVERY!
Hotel deals
Offers from Bay Gardens Hotel
Special Offer: SUMMER OF DISCOVERY!
Hotel deals
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Reviews (1,317)
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1,219 results
Traveller rating
543
483
149
28
16
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Time of year
LanguageEnglish
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543
483
149
28
16
Show reviews that mention
All reviewssister hotelst luciahourly shuttleshuttle servicesuperior roomenjoyed my staybreakfast was includedhotel restauranthome away from homereduit beachrum punchbeach chairsbars and restaurantsgros isletthe general managerpigeon islandsupermarket
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231 - 235 of 1,219 reviews
Reviewed May 2, 2017 via mobile

Upon arrival noticed construction was taking place, was assured by girl at reception I wouldn't hear this from my room (115). Yet the following morning I was disturbed by drilling/banging. I addressed this with the manager, she remarked my hearing 'must be sensitive' and reported...More

Thank fiona L
Response from baygardensresorts, Guest Experience Manager at Bay Gardens HotelResponded May 6, 2017

Thank you for sharing your experience with us. While we are doing our best to upgrade the facilities, this it certainly not our standard. I am glad to hear that we did address your concerns in a timely manner. In terms of the male cook,...More

Reviewed May 1, 2017

Our Stay was great helpful and friendly staff. Rooms are clean comfortable,I will definitely stay there again. Rates were affordable for food. It's generally a nice area close to everything shopping, restaurant, supermarket and airport.

Review collected in partnership with this hotel
Thank samantabullock
A TripAdvisor Member
11
Reviewed April 28, 2017 via mobile

Visited for Easter weekend with my friend and son. Arrived Good Friday, checked out Tuesday afternoon. Glasses in room, never changed, dirty towels, re-folded, staff have bad attitudes as though you're bothering them, I asked for a pair of scissors on Sunday afternoon and never...More

1  Thank A TripAdvisor Member
Response from baygardensresorts, Guest Experience Manager at Bay Gardens HotelResponded May 6, 2017

Thank you for taking the time to leave us a review on your recent stay. This is certainly not our standards and we have immediately made the necessary changes required.Our goal is each and every guests comfort on property and I am glad that we...More

Reviewed April 26, 2017

Simply amazing place to be. Everyone one treats u like there own. Spent my honeymoon here and it was everything I wanted it to be. Great people great food great accommodation and great entertainment. Can't wait to return to my next home.

Review collected in partnership with this hotel
Thank ramdasscater
Reviewed April 26, 2017

Wonderful hotel. Such a warm welcome and everything perfect throughout stay. Would definately return. I highly recommend hotel. Food and all aspects totally great and staff so helpful and friendly. I was on my own and was made to feel most welcome. Full marks all...More

Review collected in partnership with this hotel
Thank 502vicki
View more reviews
About
Description
Escape on an authentic St. Lucian holiday at Bay Gardens Hotel, a boutique tropical retreat offering a relaxing island experience. Cherishing a long tradition of unmatched Caribbean hospitality, our St. ...More Lucia hotel in Rodney Bay, St. Lucia has built a reputation on friendly service, stylish accommodations, and unforgettable scenery. Our inviting oasis features island-inspired guest rooms and suites with private balconies and views of our lush gardens. The idyllic property also offers three sparkling swimming pools, on-site dining at Spices Restaurant, signature cocktails at the Cinnamon Bar, and convenient access to some of the top attractions in St. Lucia, from white sand beaches like Reduit Beach to the nightlife spots and shopping centres of Rodney Bay Village. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Shuttle Bus Service
Beachfront
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Business
,
Romantic
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (518)
Room & Suite (247)
Pool & Beach (163)
Dining (68)
Amenities (26)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Questions & Answers
Ask a question
Shirma H
July 5, 2018|
AnswerShow all 8 answers
Response from baygardensresorts | Property representative |
Hi Shirma, the International Airport (UVF) is about 1 hour and 30 minutes to the Bay Gardens Resorts. An airport transfer can be arranged on your behalf at an additional cost of one to three (1 - 3) people - US$90.00 one... More
0
Votes
TheTrekkers
May 25, 2018|
Answer
Response from baygardensresorts | Property representative |
Hello, yes. Smart sandals with long trousers are okay to wear in the evening.
1
Vote
TheTrekkers
May 23, 2018|
AnswerShow all 3 answers
Response from baygardensresorts | Property representative |
Hello, Standard Hair Dryers are part of our in room amenities available for guest use. Also, yes. Guests staying for 7 nights or more allowed 3 dinner meals per stay from our participating Rodney Bay Village Restaurants... More
0
Votes
Room Tips
"You'd probably want a room on the first floor (not ground), overlooking the pool."
Read review
"No need to bring an adapter for the US"
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"212 nice outdoor seating with pool/bar/rest view. Upstairs."
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"Room was spacious, bed was very comfortable."
Read review
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