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Memories Holguin Beach Resort

ElvolineUS$98*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,622 Reviews from our TripAdvisor Community

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Showing 1,199: English reviews
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Gatineau, Canada
Reviewed 2 days ago NEW

I was at the resort with my husband the week of April 10 for three days. I have been to this resort many times and I find that i return because of the people that work there; they are awesome, they really try very hard to give you the vacation that you are looking for and they will do anything...

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Helpful?
Thank crhgatineau2015
Ottawa, Canada
Reviewed 4 days ago NEW

We stayed at Memories Holguin for two weeks in March 2017. This was our 3rd time at this resort. We had a great time and really enjoyed the very friendly and helpful staff and the nightly entertainment – piano player etc. This is why we returned this year. Unfortunately, management has made some changes that are not an improvement and...

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Helpful?
Thank LISETTE155004
General M, General Manager at Memories Holguin Beach Resort, responded to this review

Dear guest, We would like to transmit you that we are sorry to know that we did not fulfill your expectations, we will transmit your suggestions to all the departments managers. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have...

Winnipeg
Reviewed 4 days ago NEW

This resort is a Cuba 4 star resort, not a north American 4 star resort. Friendliest people ever. Security was everywhere so no worries there. Went there in early March and there were no bugs for our entire week.This is a large resort so if you have walking impediments this might not be for you but we appreciated the exercise...

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Helpful?
Thank postyjoe
General M, General Manager at Memories Holguin Beach Resort, responded to this review

Dear guest, On behalf of the management and the staff from Memories Holguin we would like to thank you for your positive comments about our Hotel. We hope that Memories Holguin will be your hotel in your next time to Cuba, we are very sorry for the water issue. It will be pleasure to welcome you back. Best regards, General...

Hamilton, Canada
Reviewed 5 days ago NEW

Our first day at this resort was a bit of a write off. We arrived at noon, was told to come back in a couple hours as our room wasn't ready, and in two hours, they advised it was still not ready. Finally got into our room at 5pm. We were tired and cranky by then, and the staff were...

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Helpful?
Thank adriannesmom
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear adriannesmom, We would like to transmit you that we are sorry for the inconveniences you may had during your holidays with us. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in the future....

Reviewed 1 week ago NEWvia mobile

I was there in may 3 2017 and I travel in Cuba many times a year but first time I stayed in memories I hate this hotel cuz the staff was really rude specially the security guard.i recommended if you need a respect go to the brasis guardalavaca is the best

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Helpful?
Thank Alex M
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear Alex, After reading your review, we would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in...

Calgary
Reviewed 1 week ago

Returned from a week’s holiday April.27th and had a great time. Am not going to spend much time review the resort, beach or stairs as it’s all been said before. What am going to do is focus more on tips on how to make your holiday more enjoyable and to be better informed if this is your first trip to...

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Helpful?
4Thank TheCamerons
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear guest, It is pleasant to receive such nice comments of your stay with us, the Memories Holguin team would like to thank you for your punctuation. We are glad to hear that you had a good time during your holidays with us, our main goal is to satisfy our guests and it is very gratifying for us to know...

Reviewed 1 week ago via mobile

Too many stairs but a lovely resort. The food was good at the a la cartes as well as the buffet. The staff were more helpful at the a la cartes than the buffet. The staff at the buffet only had time to pour water and clear your table, they were too busy to do anything else.

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Helpful?
Thank Patrice W
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear Patrice, On behalf of the Memories Holguin Beach Resort team we would like to thank you for your review and for having chosen our hotel to spend your holidays. We will be delighted to welcome you back on a future time visiting our hotel. Best regards, General Manager

Richmond Hill, Canada
Reviewed 1 week ago

We stayed in Memories Holguin again. The resort is great, many renovations have been done. New bar in the plaza. We meet some new people/ workers. The vacation was great. As returning guests, we had late checkout wich was helpful for a late evening flight. If you go there the first time Dimond Club upgrade will provide late checkout or...

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Helpful?
1Thank iBeetle71
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear iBeetle71, On behalf of the management and the staff from Memories Holguin we would like to thank you for your positive comments about our Hotel. We hope that Memories Holguin will be your hotel in your next time to Cuba. We will do our best to make you have a wonderful stay. Best regards, General Manager

Montreal, Canada
Reviewed 1 week ago

The view from the top pool is amazing ... but be prepared there are a lot of stairs to get there. Unfortunately if your room is at the bottom of those stairs you'll be taking them a lot if you want to eat. Lol we found out the day we were leaving their was a little shuttle thing we could...

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Helpful?
1Thank Alexandra F
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear Alexandra, We would like to transmit you that we are sorry to know that we did not fulfill your expectations. We work every day in order to improve our service and your suggestions are always welcome, thank you for your valuable time and feedback, we sincerely hope to have the opportunity to prove ourselves in the future. Best regards,...

Reviewed 1 week ago via mobile

This place is amazing.The staff are above and beyond of what u would expect. Joel in the bar is always one step ahead. He makes sure you are pampered and the girls working with him are priceless service always with smile. The buffet was always full off many choices. Luxenda was always there to look after us and we surely...

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Helpful?
Thank cher l
General M, Director General at Memories Holguin Beach Resort, responded to this review

Dear cher l, On behalf of the Memories Holguin Beach Resort team we would like to thank you for your nice comments about your stay with us. Our staff has received your compliments and appreciates your effort, one more time thanks for providing part of your precious time to share your experience with other travelers. We will be delighted to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Escape to the lush paradise of Holguin, Cuba and enjoy a wonderful stay at the Memories Holguin. Resting on beautiful Yuraguanal Beach, this impressive and charming all inclusive resort is the perfect place for families, couples, and singles alike. Memories Holguin features affordable accommodations with great amenities. Enveloped by lush foliage and tropical vegetation, Memories Holguin harmonizes perfectly with the natural environment. The hotel's main guestrooms are decorated with vibrant, tropical colours, and feature signature Memories amenities to ensure the height of comfort and style. Guests of all ages will delight in the abundance of activities and entertainment that run day and night along with several spectacular pools. Holguin beaches of white sand are among the most beautiful in the Atlantic ocean described by Christopher Columbus himself as "the eyes of the most beautiful country that man has ever seen." ... more   less 

Additional Information about Memories Holguin Beach Resort

Address: Carretera a Guardalavaca S/N | Playa Yuraguanal, Rafael Freyre 82200, Cuba (Formerly Hotel Riu Playa Turquesa)
Region: Caribbean > Cuba > Holguin Province > Rafael Freyre
Price Range: $121 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Memories Holguin Beach Resort 4*
Number of rooms: 531
Reservation Options:
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Also Known As:
Sirenis Playa Turquesa Hotel Holguin
Occidental Grand Playa Turquesa Hotel
Occidental Grand Playa Turquesa Cuba
Grand Playa Turquesa Cuba
Memories Holguin Beach Resort Holguin Province, Cuba
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Questions & Answers

Here's what travellers have asked, with answers from Memories Holguin Beach Resort staff and other travellers.
827 questions
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10 months ago

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Questions? Get answers from Memories Holguin Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“400s or 500s are near the lowest pool, the beach and the stairs up, 100s are at the top near the lobby”
crhgatineau2015, 24 May 2017 | Read review
“Building 3 is near the beach”
LISETTE155004, 22 May 2017 | Read review
“the lower numbered rooms are closer to the amenities”
adriannesmom, 21 May 2017 | Read review
“Upper floor for sure...”
  • room 737
TheCamerons, 18 May 2017 | Read review
“400-500 room around the pools. Quieter rooms 300s. If you change the room make sure you take beach towels and bring the towels to reception.”
iBeetle71, 17 May 2017 | Read review
5 of 5
Elvoline
US$98* /night
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Booking.comUS$147
Hotels.comUS$147
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Prices are for 1 room, 2 adults
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