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BAH Barcelona Airport Hotel

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BAH Barcelona Airport Hotel
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1,897 Reviews from our TripAdvisor Community

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Showing 1,309: English reviews
Reviewed 3 days ago NEWvia mobile

I had a short night due to early flight. Got room 121, which was cold and could not get heated properly. Outside temperature around 0 degree C. Heating in bathroom did not work at all and shower sink clogged hence flooding! Upon my early departure, I mentioned the issue to the receptionist, who barely acknowledged ('I will mention it..'), not...

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Helpful?
Thank Etienne V
Phoenix, Arizona
Reviewed 1 week ago

We did not expect to have great experience because it's quite cheap (according to the pricing). Room was clean, quite spacious, bed was comfortable, good bathroom, tasty food in a restaurant, really nice waitress Maria. Experience with Service desk was good too - we had an issue with family's booking and they resolved it in a positive way. Spanish customer...

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Helpful?
Thank I V
BAH-Reviews, Director de Relaciones Públicas at BAH Barcelona Airport Hotel, responded to this review

Dear I V. We appreciate your time spent writing your comments regarding your recent stay at our hotel. It is a pleasure to know that in general, you were satisfied with the services and facilities found in our establishment. We thank you for the comments about the service offered by our staff. We remain at your disposal if you need...

Reviewed 1 week ago

We were here on our honeymoon, on a layover. The only thing that we expected from this hotel was to have: 1) a reliable airport shuttle; 2) a clean room; and 3) good wifi. It didn't have any of those things! When we arrived it was freezing. I had previously arranged for the shuttle to pick us up, and after...

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Helpful?
3Thank alias1399
BAH-Reviews, Director de Recepción at BAH Barcelona Airport Hotel, responded to this review

Dear alias1399, We are very sorry to hear that several things throughout your stay did not meet your expectations, especially regarding our shuttle bus transportation, the status of your room, and the service provided by our staff. All your concerns have been passed on to our management. We are already working on these matters in order to improve our services....

Herndon, Virginia
Reviewed 1 week ago

I enjoyed my stay here. We stayed one night before leaving Barcelona via BCN airport, primarily to make use of the shuttle. The shuttle works pretty well-it departs the hotel every 30 minutes, 24 hours a day. That means it gets to Terminal 1 around XX:15 and XX:45, and you meet it at the G location from Terminal 1 (there...

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Helpful?
Thank apdemas
BAH-Reviews, Director de Recepción at BAH Barcelona Airport Hotel, responded to this review

Dear apdemas. Thank you very much for spending some of your time to write a few lines about your recent stay with us. We are really happy to know that overall, you were satisfied with the services and facilities of our hotel. We are already working in order to solve this problem. Best Regards.

Melbourne, Australia
Reviewed 2 weeks ago via mobile

The airport shuttle did not come in over an hour despite 5 phone calls. The lady on reception at check-in was unfriendly, the bathroom was old and dilapidated, but the water was hot, the bed was clean and comfortable. Real shame after the other reviews were more promising.

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Helpful?
Thank nmcallen
BAH-Reviews, Director Comercial at BAH Barcelona Airport Hotel, responded to this review

Dear nmcallen, Thank you for your recent posting. While I wish you had a better experience, it is from feedback like this that we learn of the areas in which we need to improve. We work hard to deliver an exceptional guest experience and it is apparent that we fell short with your visit. Please accept our apologies and we...

Massillon, Ohio
Reviewed 2 weeks ago

My stay was for only one night in early January 2017. I asked directions to the Business Center to print boarding passes for the following day and it was unavailable due to the remodeling. The receptionist gave me their email address to which I could email the boarding passes to be printed for me. The Market where snacks could be...

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Helpful?
Thank kiteo44646
BAH-Reviews, Director de Relaciones Públicas at BAH Barcelona Airport Hotel, responded to this review

Dear kiteo44646, We are happy to read your review written on TripAdvisor, and we would like to appreciate all your comments, since they really help us improving our services and facilities. We apologize for the inconveniences you could have had because of the renovation we are doing during this period. If you ever decide to come back to Barcelona, please...

Reviewed 2 weeks ago via mobile

If you want a spotlessly clean hotel, free and efficient airport shuttle and a hotel within walking distance of the Barcelona Metro system, this is the hotel for you !!! We did not want to lug our bags around and had an early morning flight so loved the location only 10 minutes max to the airport. The shuttle was on...

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Helpful?
Thank Donnamullen
BAH-Reviews, Director de Relaciones con Clientes at BAH Barcelona Airport Hotel, responded to this review

Dear Donnamullen. We appreciate your time spent writing your comments regarding your recent stay at our hotel. It is a pleasure to know that in general, you were satisfied with the services and facilities found in our establishment. We remain at your disposal if you need to stay in our hotel again in the future. Best regards.

Asheville, North Carolina
Reviewed 2 weeks ago

Beautiful building, pleasant room. However, the a/c heat system didn't work; the room smelled powerfully of weed; staff was curt, unfriendly and unhelpful. Restaurant was mediocre in quality but pricey. Waitstaff refused to provide take-away containers or even a plastic bag for meal leftovers. . .

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Helpful?
Thank dn2575
BAH-Reviews, Director de Recepción at BAH Barcelona Airport Hotel, responded to this review

Dear dn2575, We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Best regards.

Brookline, Massachusetts
Reviewed 2 weeks ago

I reserved a room here mainly because I needed a place to crash for the night between connections, but I was pleasantly surprised in many ways. The shuttle was waiting at the parking garage and promptly headed for the hotel; check-in was quick and easy; the room is not fancy but clean and functional, with terrific water pressure in the...

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Helpful?
Thank obgs
BAH-Reviews, Director de Relaciones con Clientes at BAH Barcelona Airport Hotel, responded to this review

Dear obgs. Thank you very much for spending some of your time to write a few lines about your recent stay with us. We are really happy to know that overall, you were satisfied with the services and facilities of our hotel, and you spent a good time in Barcelona. We appreciate your comments, they really help us to improve...

Santa Barbara, California
Reviewed 2 weeks ago

We had to stay a night longer in Barcelona and coincidentally we choice this hotel. But right at the checkin we've been surprised with the good and friendly service. We had 2 rooms and been very silence with comfy beds and very good room service. So we slept very well. The next morning started with a great breakfast with a...

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Helpful?
Thank Patrick K
BAH-Reviews, Director de Recepción at BAH Barcelona Airport Hotel, responded to this review

Dear Patrick K. We appreciate your time writing your comments about your recent stay at our property. We are happy to know that overall, you were satisfied with the services and facilities of the hotel. If you ever decide to come back to Barcelona, do not hesitate contacting us again! Best regards.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about BAH Barcelona Airport Hotel

Address: Placa la Volateria, 3, 08820 El Prat de Llobregat, Spain
Region: Spain > Catalonia > Province of Barcelona > El Prat de Llobregat
Price Range: $105 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BAH Barcelona Airport Hotel 4*
Number of rooms: 257
Reservation Options:
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Also Known As:
Renaissance El Prat De Llobregat
Renaissance Barcelona
El Prat De Llobregat Renaissance
Barcelona Renaissance
BAH Barcelona Airport Hotel Province Of Barcelona, Spain
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Questions & Answers

Here's what travellers have asked, with answers from BAH Barcelona Airport Hotel staff and other travellers.
64 questions
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Questions? Get answers from BAH Barcelona Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the pool”
 of 5 bubbles patrickk520, 5 Jan 2017 | Read review
“Try to go for a room at the end of the corridor as they are slightly larger.”
 of 5 bubbles CapriciousCustomer, 25 Nov 2016 | Read review
“No information - all looked similar”
 of 5 bubbles C5518DTandyc, 15 Nov 2016 | Read review
“Stay at the airport”
 of 5 bubbles SWEngineer, 8 Nov 2016 | Read review
“We booked and paid way in advance.”
 of 5 bubbles DocDB888, 6 Nov 2016 | Read review
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