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Mercure York Fairfield Manor Hotel

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Traveller (498)
360
Panoramas (1)
Room & Suite (167)

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About

#1 of 1 hotels in Skelton
Location
Cleanliness
Service
Value
Mercure York Fairfield Manor Hotel offers a tranquil location, set in 6 acres of private grounds on the outskirts of the historic walled city and the banks of the River Ouse. Here you'll find Georgian elegance combined with contemporary style, bursting with history. The Hotel has an on site restaurant, Bar and 6 meeting rooms. Ideal for weddings, conferences and events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Patio
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Desk
Housekeeping
Interconnected rooms available
Room service
Flatscreen TV
Sofa bed
Bath / shower
Complimentary toiletries
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
Languages Spoken
English
4.0
4.0 of 5 bubbles1,760 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled conveniently near the Park & Ride, Mercure York Fairfield Manor Hotel is lauded for its ease of access to York. While the hotel's service receives high marks for friendliness and professionalism, some guests have experienced slow service. The hotel's atmosphere carries a traditional charm, though the sentiment among many travelers is that both the decor and amenities are in need of a refresh. The rooms, in particular, are often cited as dated, with some guests noting cleanliness issues. Despite this, the hotel's grounds are consistently praised for their upkeep.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Satisfactory
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N2729 wrote a review Yesterday
29 contributions
Having changed rooms due to cleanliness issues I was shocked to discover the second one was even worse , can only be described as very poor , dead flies on the window sills, dust on the bed , a dirty cup on the floor had been used previously to trap an insect , bath dirty to name a few , dont bother asking for the suites they aren’t worth the extra money !! Tried to call reception several times no answer really poor service.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Onpoint I wrote a review Mar 11
1 contribution
+1
I rated 3 star because following reasons dinner was ok tasted like microwave meals tho we had a curry each Breakfast had good choice but had no taste was very bland Lights on bed side in room was to high so when laying in bed ti turn lights off u needed to get out bed to do this Room was very dated could do with a touch paint Also about 2.50 am I kept hearing knocks on wood n floor creeking And a man appeared walked behind tv n thru the wall now this didn’t bother me as it’s a old building but b warned this hotel does have extra guests that walk at night apart from that was a nice. Night away
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Make sure ur food is cooked hot mine was cold Expect the unexpected make the most of ur time
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded 2 days ago
Dear Guest, Thank you for taking the time to share your feedback, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you back soon again. Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PeterNesbitt wrote a review Mar 8
East Riding of Yorkshire, United Kingdom7 contributions
This hotel has been taken over and is no longer a Mercure Hotel (I make that point clear as Mercure have a good reputation) and they appear to be a BKG Hotel. Having stayed overnight at the hotel to attend a function I later received my credit card statement. I had been charged the correct amount for my booking which was for two rooms, but had also been charged £208.23 on a separate entry on my statement. I contacted the hotel and the manager rang me back. trying to tell me I had booked two rooms I was able to explain that I had and that the correct amount for that booking had been charged. We then went onto discuss the second entry on my card statement for the £208.23 which he then claimed he couldn't find. After some urging by me to look again as the statement specifically shows the amount being paid to BKG Hotels he did, and came up with the same answer - they did not have my money. Well, somebody has. I have now had to fill in endless on line forms for my credit card provider and at the moment I am stuck in limbo, still £208.35 down. My advice to you is this, if you have recently stayed there check your credit card statement, if you are thinking of staying there - don't bother. I could go on about the state of the rooms and the waiters at the dinner I attended being casually dressed and not in suitable attire but I am running out of space. Peter Nesbitt
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Check your credit card statement carefully after you have stayed there - better still, stay...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sharon B wrote a review Mar 1
3 contributions
+1
We have stayed here a few times and it looks absolutely beautiful after refurbishing. Yes some of the rooms haven’t been finished yet but the rest of the hotel looks 100% better. The staff are very friendly , cleaners,bar staff,receptionist and management.Looking forward to staying here again, hopefully for a wedding 🥳
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded 1 week ago
Dear Sharon, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. We are 100% looking forward for the entire hotel renovation soon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AJM wrote a review Feb 2024
2 contributions
+1
Firstly the girl who checked me in at reception was lovely. Sadly it was downhill after that. The room was very dated, possibly the most uncomfortable bed I’ve been in. I can’t say ‘slept in’ because it was so awful, I didn’t. Torn curtains, dated chipped furniture and black mold in the bathroom. I was told the I could eat in the bar or restaurant, the menu was the same. The menu was similar to something you’d get at Wetherspoons, processed, frozen, fried. Not what you’d expect from a hotel that caters for weddings. I had to leave after 2 nights of no sleep.
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Date of stay: February 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded 1 week ago
Dear Amanda, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jigdolly wrote a review Feb 2024
Durham, United Kingdom35 contributions
We stayed for a weekend in February as we were attending a dance festival at York University. We also visited Beningbrough Hall (National Trust) en route which is only 5 miles from the hotel. Part of this hotel is a Georgian Manor and the history is displayed on boards at the entrance. Our room was in the older part of the building, but it was very comfortable and well decorated, the only negatives were that the window view overlooked a brick wall and the bathroom was a little dated, the wi-fi did cut out on occasions, but this did not distract from a comfortable stay. We felt the beds were very comfortable, the room was clean and the staff were very helpful. We had breakfast on both mornings and there was an excellent selection of items to choose, the only negative my husband noted was that his egg was a little undercooked. We also stayed for evening meal on the Saturday evening and enjoyed a delicious meal with large portion sizes, I chose the Chef's Special of Wild Mushroom and pesto linguini and my husband chose Fish, Chips and peas. You certainly will not go hungry at this hotel! As other reviewers have noted, the hotel is a few miles to the park and ride at York, but we brought bicycles and cycled 5 miles into York each day. The hotel is situated on the A 19, which is a very busy road, there are cycle paths some of the way. The hotel has uncovered bike racks outside, but did allow us to keep our bikes in the luggage room overnight. We did not hear any traffic noise from our room at all, as it was situated in a central courtyard. We also visited the Roko Spa (ask reception for a voucher). The Spa is situated in a retail park, 2.5 miles from the hotel. There is a sauna, steam room, Jacuzzi (unfortunately out of order when we visited), and 2 swimming pools. I checked the timetable online before we visited and the pool was quiet that afternoon. We enjoyed our stay at this hotel.
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Date of stay: February 2024
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded 3 weeks ago
Dear Jigdolly, We really appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. I will also pass this message onto the staff and do hope to see you in the near future Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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midge k wrote a review Feb 2024
Birkenhead, United Kingdom19 contributions
Decor dated, staff pleasant enough. Had a terrible scare during the night though, think this place is haunted. Breakfast was ok and our stay/ bed was comfortable. The bar didn't have anyone serving on our first night, waited 15 minutes and gave up, overall it was clean and decent enough, apart from the spooky goings on.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded Feb 4, 2024
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure York Fairfield Manor Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. This is an old infrastructure with old fittings and fixtures but so far we haven't spotted any spooky activities. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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graham f wrote a review Jan 2024
1 contribution
What a great weekend . The hotel is great . The staff can’t do enough for you . The food is great . Rooms are very comfortable. I would recommend the hotel . We will be back next January . We also hired the conference room . It was set up for us on arrival. Tea and coffee with treats all day . If you needed anything you only needed to ask a member of staff and it was done right away .
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded Jan 17, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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FarAway258281 wrote a review Jan 2024
7 contributions
3 day sewing retreat for 24. Great room for our retreat, with tea, coffee and treats on tap. We especially noticed the lovely friendly and helpful staff, great food for breakfast, lunch and dinner and comfy beds. The refurbished foyer and big room are looking very good. Such a great weekend.
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded Jan 17, 2024
Dear Guest. We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donis123 wrote a review Jan 2024
70 contributions
We have just returned from staying here for the fantastic new yeas eve party and gala dinner. The hotel is very welcoming and the staff very friendly. Our room was very comfortable and all in all we had a great time . Thankyou to the staff who made it so special.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Reception Team, Guest Services / Front Office at Mercure York Fairfield Manor Hotel
Responded Jan 3, 2024
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure York Fairfield Manor Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Team Mercure York
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$115 - C$152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada york fairfield manor, york ramada
LOCATION
United KingdomEnglandYorkshireNorth YorkshireYorkSkelton
NUMBER OF ROOMS
89
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Mercure York Fairfield Manor Hotel - UPDATED 2024 Prices, Reviews & Photos (Skelton, UK - England) - Tripadvisor

Frequently Asked Questions about Mercure York Fairfield Manor Hotel
Which popular attractions are close to Mercure York Fairfield Manor Hotel?
Nearby attractions include York Minster (4.8 km), National Railway Museum (4.4 km), and Shambles (5.1 km).
What are some of the property amenities at Mercure York Fairfield Manor Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure York Fairfield Manor Hotel?
Top room amenities include a flat screen TV, a desk, and a seating area.
What food & drink options are available at Mercure York Fairfield Manor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure York Fairfield Manor Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Mercure York Fairfield Manor Hotel?
Conveniently located restaurants include Buongiorno, Casa Brazilian Rodizio, and Cresci Pizzeria.
Is Mercure York Fairfield Manor Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Skelton.
Are any cleaning services offered at Mercure York Fairfield Manor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure York Fairfield Manor Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Mercure York Fairfield Manor Hotel?
Many travellers enjoy visiting York Cold War Bunker (4.2 km), Holy Trinity Church (5.0 km), and Merchant Adventurers' Hall (5.3 km).
Is Mercure York Fairfield Manor Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.