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A missed vacation. Poor quality food, little sweets were poor and of poor quality, used plastic glasses and rinsed in water. The coffee cups were partially washed with traces of lipstick on them. The common baths are jagged. Impertinent staff. The food was reasoned. Ice...More
I can't recommend hotel, but the general manager is realy good professional and he always supports and helps the guests. When he began working there everything was getting better. He always controls everything by himself. Thanks him for everything.
We arrived at the hotel at around 10 pm. We were told that the hotel staff speaks turkish, english, russian and german. Well only half of that was true( they spoke only turkish and russian). After a 30 minute wait we checked in and were...More
It was my 5th time in Turkey and unhappily the worst.
Check in was terrible. We arrived with 11 collegues for holiday.We filled papers and waiting to get keys from rooms, but arrived big group of russians and they get rooms earlier. If you don't...More
3 Thank JusticiaMat
Response from mcgroup, Менеджер по обслуживанию клиентов at MC Beach Resort HotelResponded October 3, 2015
Dear Guest. We are sad your holiday did not come up to your expectations.
We would like to inform you that your opinions concerning the hotel services were reported to the hotel management and the necessary measures will be taken.
The languages spoken are English,...More
I just experienced my first terrible vacation in Turkey. This hotel shows how big is the corruption here, since they still 5 stars!
First, if you are not a russian or turkish speaker, forget it. Nobody speaks there English, French, Italian, German or something.
9 Thank DanielB5567
Response from mcgroup, Менеджер по обслуживанию клиентов at MC Beach Resort HotelResponded September 3, 2015
Dear Daniel. We are sad you were not completely satisfied with your stay. We would like to inform you that the opinions and critics are very important for the improvement of our work in the future.
The service is officially rendered in 4 languages: Turkish,...More