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Hotel could not honour or accept responsibility for booking request services quoted via Priceline resulting in additional costs for €60 for a child and €45 . breakfast..beaides the lengthy explanation of how the travel agent misinforms guests. I still believe the hotel should proa tively...More
Thank Shupi C C
Response from AlessandroBorellini, Responsabile reception at Best Western Jet HotelResponded 1 week ago
thank you for your feedback, every comment is important to us to improve our quality.
We believe in a clear communication, and in occasion of your arrival we found out a new mistake in the room description of Priceline's website.We don't have a...More
Nothing fancy. Clean and comfortable. Not very calm in the sense that you can perfectly hear the noice made by fellow travellers. Breakfast is served in a small area adjacent to the so called bar. The employees are pleasant and helpful.
We have stayed in this hotel many times over the last several years and made it our stop after arrival and before departure since it is close to the airport and Gallarate is a pleasant place.
The hotel is not being kept in good shape.We...More
We stayed here because it was close to the airport. There's shops close by and restaurants also. It's actually 20 min away from lake como which we found out when we got there. But we were already there so we didn't go back. It was...More
the hotel provides free shuttle to the airport Malpensa, 5 minutes walk is a very good fish restaurant Bruno, and 5 minutes drive is a small shopping area including Decatalon. nice breakfast and very helpful stuff.
Response from AlessandroBorellini | Property representative |
The shuttle from airport to the hotel is just upon reservation: you need to write an e-mail or call the hotel to check the availability, but as the date of arrival is so far, I would wait until the previous week to book your... More
The shuttle from airport to the hotel is just upon reservation: you need to write an e-mail or call the hotel to check the availability, but as the date of arrival is so far, I would wait until the previous week to book your service.
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