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MyPond Hotel

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MyPond Hotel
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276 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Port Alfred
Reviewed 5 days ago NEW

I have been in many hotels in South Africa and in Europe, Norway, England, Scotland and Ireland and I have NEVER had such EXCEPTIONAL service and food in my life!!!! Keep it up! We will see you at the Stendon University open day in June 2017. AMAZING!!! Allen and Charlene

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1Thank 395allenv
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Allen and Charlene Thank you so much for this positive review. It has been an absolute pleasure to read and it was a pleasure hosting you. We look forward to seeing you at the open day. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 5 days ago NEW

We had a very enjoyable and relaxing stay for one night to celebrate our 6th year wedding anniversary. The food and service was excellent! We were even treated to a special bottle of bubbly! We will be back!

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Thank 738candicem
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 738candicem Thank you so much for the wonderful review. We are glad that we made your anniversary special. We hope to see you again soon at MyPond Hotel. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 1 week ago

My family was on vacation and left totally blown away with Supergood service experienced at the facility from pre-booking to stay left us totally pleased with the around service that will see us return

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Thank joshuaa874
Mypond, General Manager at MyPond Hotel, responded to this review

Dear joshuaa874 Thank you so much for the excellent review and the wonderful feedback. We really appreciate the compliments. We look forward to your next visit. Warm regards Sisonke Mapuma General Manager

Amsterdam, The Netherlands
Reviewed 2 weeks ago

We stayed at the hotel and visited on a sunday. Unfortunately fairly little to do in the town, and even less impressive when there is no sun shining. However - on a positive note. The hotel is well situated, and close to the town. a good business hotel I think, as there is fairly little to do if you are...

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Thank pdijjie7
Mypond, General Manager at MyPond Hotel, responded to this review

Dear pdijjie7 Thank you for taking the time to write this review. It is a pity that you did not enjoy the town of Port Alfred but trust that on your next visit there will be clear skies. Thank you for all the recommendations and trust you will see some of these implemented in your next visit. Warm regards Sisonke...

Port Alfred
Reviewed 2 weeks ago

I was satisfied from booking,the stay until Ichecked out.Staff was pleasant and understanding.Etiquette did not disappoint which is why I am a regular.Keep up the good work and dedication.Greatly appreciate,

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Thank siviweg
Mypond, General Manager at MyPond Hotel, responded to this review

Dear siviweg Thank you so much for taking the time to write this review. We truly appreciate the wonderful feedback. We are glad that you were entirely satisfied with your stay at MyPond Hotel. We look forward to your next visit. Kind regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 2 weeks ago

It was the best ever honeymoon only if you can have boat cruise i have enjoyed my stay visiting Port Alfred for the first time i don"t have any regrets in choosing your hotel and can you also have spa.

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Thank libalam
Mypond, General Manager at MyPond Hotel, responded to this review

Dear libalam Thank you for the wonderful feedback. We are glad that we made your honeymoon special. Although we do not have our own boat, the reception desk is able to book a boat cruise at the harbour which is only 5 minutes away from the hotel. Congratulations on your wedding, we wish you a lifetime of happiness and we...

Margate, South Africa
Reviewed 3 weeks ago

Visited the hotel to attend the university 's open day. Received a warm welcome and had a lovely spacious clean room. Although the staff are all under training they were very professional and friendly.

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Thank Debbie M
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Debbie M Thank your for the positive feedback and for the compliments. We are glad you enjoyed the Stenden Open Day and trust that you were impressed by seeing the Stenden students in action as MyPond Hotel is their Learning Hotel. We hope that you will visit us again soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 4 weeks ago

An interesting concept.Using a hotel facility to train young people in a "real " environment.. The staff were a pleasure to deal with. Their inexperience was obvious but if you were aware that they were trainees, then it was totally acceptable

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Thank 17darryly
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 17darryly Thank you very much for the feedback, it is greatly appreciated. We are glad you enjoyed your stay. Our aim is to make sure there is no distinction between a staff member and a student that is in training with regards to the service that they deliver. We will continue to work to ensure that the students deliver...

Port Alfred
Reviewed 4 weeks ago

The whole family enjoyed their stay at my pond. We really had a great time. The rooms were clean and the food was delicious. The kids enjoyed the indoor pool and it allows for parent supervision and thus promotes safety.

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Thank nomvuyom2017
Mypond, General Manager at MyPond Hotel, responded to this review

Dear nomvuyom2017 Thank you very much for the great feedback, it has been a pleasure to read. We are glad that you were happy with all the aspects of your stay. We look forward to welcoming you and your family back to MyPond Hotel soon. Warm regards Sisonke Mapuma General Manager

East London, South Africa
Reviewed 4 weeks ago

This is our fourth visit to the hotel and we always find that the staff are extremely helpful, the hotel clean and tidy and the food delicious. Any problems that arise are resolved efficiently and with minimal fuss. Would recommend the hotel to anybody looking for a welcoming place to stay. The view of the river from the hotel is...

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1Thank berndtdoug56
Mypond, General Manager at MyPond Hotel, responded to this review

Dear berndtdoug56 Thank you so much for this wonderful review and the continuous support. It is always a great pleasure hosting you and we are glad that you are still satisfied with the service you receive. Thank you for the compliments and I will share them with the rest of the team. Warm Regards Sisonke Mapuma General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: $69 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River facing rooms are definitely better.”
929lizeb, 16 Feb 2017 | Read review
“We only had dinner at the hotel, we did not stay there.”
EricaGet, 25 Sep 2016 | Read review
“Choose a river facing suite.”
berndtdoug56, 2 Jun 2016 | Read review
“all rooms face onto the lagoon/river”
roadcaptain-ulysses, 17 May 2016 | Read review
“Our suite had a riverside outlook.”
Joan-Haroun, 30 Mar 2016 | Read review
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