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MyPond Hotel

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MyPond Hotel
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221 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Port Alfred
Reviewed 2 weeks ago

Overall very pleasant Very good service and a lovely and spacious room overlooking the river The staff was very friendly and helpfull. Breakfast was fantastic and enjoyable. I will certainly visit again if Iget the chance.

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Helpful?
Thank 879louisp
Mypond, General Manager at MyPond Hotel, responded to this review

Dear 879louisp Thank you so much for the wonderful review. It is great to hear you enjoyed your stay at MyPond Hotel. We look forward to welcoming you back for yet another special occasion. Warm regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 4 weeks ago

Hotel is very good in most respects and the politeness and of the staff is excellent. One point they need to address is to have the carpets in the passage to the rooms cleaned as they are absolutely filthy and stained. They were making and attempt to remove the stains on the morning we left but I feel more should...

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Thank kenmilton1
Port Elizabeth, South Africa
Reviewed 4 weeks ago

Bought the voucher on Groupon as a weekend get away and was so surprises to find this stunning hotel in Port Alfred as I'd never heard of it before. Our room was clean, modern and very spacious and overlooked the Kowie River. The staff were wonderful and always helpful & smiling. The food was excellent from the breakfast to dinner....

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Helpful?
Thank Allan & Lesley V
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Allan & Lesley V Thank you for this great review. We appreciate your kind words. We look forward to your next visit and hope that it will be soon. Please look out for other specials on our website. Warm regards Sisonke Mapuma General Manager

East London, South Africa
Reviewed 4 November 2016 via mobile

This hotel never dissappoints.Its always on point.such great service by the staff.keep up the excellent service guys.We shall call again soon.looking fwd already.#priceless#.We love mypond hotel.our no 1.

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Helpful?
Thank vuyisam2015
Mypond, General Manager at MyPond Hotel, responded to this review

Dear vuyisam2015 It is always a pleasure having you at MyPond Hotel. Thank you for all the support and the wonderful review. We also appreciate all the recommendations. We are looking forward to your next visit. Warm regards Sisonke Mapuma General Manager

East London, South Africa
Reviewed 2 November 2016

A very nice modern hotel. Will definitely go back. Sure will recommend this establishment to people I come into contact with. It was a good find on Groupon . I will definitely keep an eye out for more specials

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Helpful?
Thank kaylab516
Mypond, General Manager at MyPond Hotel, responded to this review

Dear kaylab516 Thank you for the wonderful feedback. We run various specials throughout the year which you will see on our website. We hope that we will welcome you back to MyPond Hotel soon. Kind regards Sisonke

Port Alfred
Reviewed 2 November 2016

This is a very pleasant hotel overlooking the Kowie River. It is always a delight to return. The food was good, the rooms are spacious and clean. As this is a training hotel, a little patience is sometimes required with the staff, but only because of their lack of experience. We are happy to return time and again; other nearby...

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Helpful?
Thank christopherwY3796YR
Mypond, General Manager at MyPond Hotel, responded to this review

Dear christopherwY3796YR Thank you for your positive feedback and for your continued support. It was a pleasure hosting you and we look forward to your next visit. Warm regards Sisonke Mapuma General Manager

Mthatha, South Africa
Reviewed 1 November 2016

The excellent hotel with its best hospitality ever. On the 2nd of October I was treated like the boss of the organization. I arrived late on the above mentioned date after supper has been served, but the hotel staff members did explain everything to me and I was satisfied with the explanations. The service rendered was of top notch.

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Helpful?
Thank NdzimandeO
Mypond, General Manager at MyPond Hotel, responded to this review

Dear NdzimandeO Thank you so much for the wonderful compliments. We are glad to know you enjoyed our hospitality and service. We trust that you will visit us again in the near future. Warm regards Sisonke Mapuma General Manager

Port Elizabeth, South Africa
Reviewed 31 October 2016

Very impressed with how the Hotel looks and the quality of the rooms. The staff were more than helpful and friendly. However we only managed to fall asleep after midnight because of drunken patrons and people making very loud noise in the parking area right below our room. We went away the weekend for my pregnant wife to try and...

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Thank alexwC7201XK
Mypond, General Manager at MyPond Hotel, responded to this review

Dear alexwC7201XK Thank you for taking the time to write this review. We appreciate the feedback. Our sincere apologies about the disturbance in your sleep, this is not a regular occurrence. We hope that you will visit us again soon. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 30 October 2016

We had an awesome time in your hotel everything was just perfect except for the breakfast was a bit lost otherwis everything else was excellent , your staff members ae warm, rooms and the layout is what we were looking for and mostly the Hotel is in town where we can easily get to other facilities as well tranport as...

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Thank johannesn465
Mypond, General Manager at MyPond Hotel, responded to this review

Dear johannesn465 Thank you for taking the time to write this review and thank you for the positive feedback. We are glad your stay was enjoyable and we hope you will visit us again soon. I will pass on your compliments to the rest of your team. Warm regards Sisonke Mapuma General Manager

Port Alfred
Reviewed 30 October 2016

My husband and I often travel without pre-booking. We like to experience new places as we go. We've done many walk-in's before, but this one was really a surprise and very special and definitely one that we will pre-book in future because The Pond seems to be fully booked way in advance. We were really lucky to find this well...

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Helpful?
Thank Marie H
Mypond, General Manager at MyPond Hotel, responded to this review

Dear Marie H We are happy that you were able to find us. We are glad that your stay was wonderful. We look forward to welcoming you back soon. Warm regards Sisonke Mapuma General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
Official Description (provided by the hotel)
MyPond Hotel is a beautiful 4 star boutique hotel situated at the Kowie river bank in Port Alfred. MyPond is operated by one of the most prestigious Hotel Management Schools on the African continent: Stenden South Africa. As a guest you may therefore expect excellent service standards and warm and dedicated hospitality in a beautiful setting. The emphasis of the accommodation is on comfortable, affordable luxury, with stunning, spacious river-view suites, family rooms (approx 50 m²) and classic rooms (approx 25 m²). The rooms are all en-suite, air-conditioned, with LCD televisions (10 satellite channels), telephones, universal plug points, safe, fridge and tea/coffee facilities. The Suites are equipped with I-Pod docking station radios, heated towel rails and sleeper couches. There is wheelchair access to all our rooms (via lift in the outer wing) and a full wheelchair friendly toilet in our lobby. Our award winning in-house restaurant Lily offers a contemporary menu selection with a wide variety of South African cuisine. As a guest you can look forward to a relaxed and welcoming dining atmosphere on the banks of the Kowie River. Choose from our extensive wine selection of top South African wines to compliment your meal. ... more   less 

Additional Information about MyPond Hotel

Address: 33 Van Der Riet Street | Eastern cape, Port Alfred 6170, South Africa
Region: South Africa > Eastern Cape > Port Alfred
Price Range: $94 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MyPond Hotel 4*
Number of rooms: 26
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Questions & Answers

Questions? Get answers from MyPond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We only had dinner at the hotel, we did not stay there.”
 of 5 bubbles EricaGet, 25 Sep 2016 | Read review
“Choose a river facing suite.”
 of 5 bubbles berndtdoug56, 2 Jun 2016 | Read review
“all rooms face onto the lagoon/river”
 of 5 bubbles roadcaptain-ulysses, 17 May 2016 | Read review
“Our suite had a riverside outlook.”
 of 5 bubbles Joan-Haroun, 30 Mar 2016 | Read review
“river view room was beautiful”
 of 5 bubbles Birgitsebe, 14 Feb 2016 | Read review
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