Bed - Picture of The Slate, Phuket
Photo: Bed
From Review : Unique Luxury Hotel but not without problems of The Slate
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Guests
This is a truly unique hotel. The décor is based on a old mine and comprises elements of Iron and wood. This décor extends to the rooms, communal areas, cutlery etc! There is free wifi and the hotel has excellent landscaping and amazing pools. There are 2 adult only pools and 1…
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Date of stay: February 2011
Response from ExecOffice, Executive Office at The Slate
Responded Feb. 18, 2011
We are grateful for your kind words and compliments regarding our unique & luxurious property. However we are concerned regarding the shortcomings you experience at the breakfast and your pavilion. Regarding the insects you encountered, we disinfect and sanitize all our rooms and outdoor facilities on a regular basis with non toxic disinfectants to ensure quality control. However due to Thailand’s exotic and tropical weather, small lizards and eventually small insects remain, as we do our best not to harm the natural ecosystem. We apologise for the ill-functioning balcony door, and we have informed our engineering team to alleviate this issue without delay. Please note that we take our culinary hygiene very seriously following strict cleanliness and sanitation standards. All of our team members are trained with rigid international food safety standards, and we regret for any inconvenience caused at the breakfast buffet. Once again we thank you for taking the time to provide us your detailed feedback. We look forward to an opportunity to welcome you back to Indigo Pearl Phuket. Best regards, The Management
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