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Dirty cutting board - Picture of Ingenia Holidays One Mile Beach, Anna Bay

Photo: Dirty cutting board

From Review : Certainly needs a face lift of Ingenia Holidays One Mile Beach
Dirty cutting board
Horrible, spa villa 12 bedroom was contaminated
Cockroaches & Mice
Active Holidays One Mile Beach
Horrible, spa villa 12 bedroom was contaminated
Place for families
Leanne C wrote a review Sep 2015
Brisbane, Australia142 contributions92 helpful votes
+3
2.0 of 5 bubbles
We stayed in one of the Spa Villas which was out dated and filthy dirty. The website accommodation photos look quite okay but we certainly did not get one of those villas. There was thick mould on the bathroom tiles, pink mould across the bottom of the shower curtain, filth
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Date of stay: September 2015
Response from Active H, Manager at Ingenia Holidays One Mile Beach
Responded Sep 29, 2015
Dear DaytrippingRL, Thank you for taking the time to share your review of our park, your feedback is very important to us as strive to continually review and improve upon every guest experience. We would like to take this opportunity to apologise for the unfavourable elements of your stay with us. We take great pride in our cleanliness and attention to detail, and are very disappointed that we did not meet our normally high standard. We would like to invite you to contact us at feedback@ahp.com.au to further discuss your stay. Thank you again for providing us with your feedback, we hope you will give us the opportunity to improve upon your experience in the future. Kind regards, Park Management
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