Four Seasons Harbour View 17th floor - Picture of Four Seasons Hotel Hong Kong
Photo: Four Seasons Harbour View 17th floor
From Review : great location of Four Seasons Hotel Hong Kong
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nearly perfect hotel accomodation; very professional and friendly staff; spacious rooms and bathrooms; outdoor pool on a terrace with great view; disappointing dinner at Fung King Heen restaurant, which doesn´t reach 3 star michelin standard; high quality food, but poor…
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Date of stay: October 2015
Response from ChristophSchmidinger, General Manager at Four Seasons Hotel Hong Kong
Responded Nov 30, 2015
Dear WolfSwan, Thank you for choosing to stay at Four Seasons Hotel Hong Kong. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you with professional, yet friendly service. I'm very sorry to hear you were disappointed with the dining experience at our Chinese restaurant. Our chefs and service team do try their best to create an exceptional experience for our guests so I must admit that I am surprised to read this. Kindly rest assured that I will review your feedback with the team to avoid similar situations recurring. We truly appreciate you taking the time to share your feedback with us and hope that we will have the pleasure of welcoming you back again soon. Kind regards, Christoph Schmidinger Regional Vice President and General Manager
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