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From Review : Close to perfection of Four Seasons Hotel Hong Kong
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We stayed here as a family of 3 and from our 3 hotels we tried in Hong Kong, the FS was our favorite. The overall experience came close to perfection and it was one of the best city hotel experiences we have had. First of all the room: we stayed in a harbor view suite which…
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Date of stay: July 2016
Response from YKachko, Manager at Four Seasons Hotel Hong Kong
Responded Aug 4, 2016
Dear vogelsv, It was a pleasure having you and your family with us recently and I am glad all of you had an amazing time. It is very rewarding to know that you had a great time from the moment you arrived at the airport until your last day with us. Thank you so much for your very detailed and positive comments in all aspects of your stay at Four Seasons Hotel Hong Kong. We are particularly happy that our team's level of care and service was the highlight of your experiences as nothing make us happier than knowing that our team and their level of service were the main factors of our guests to have an amazing stay. Your very positive comments on how Vivian, Mandy and Alice took care of you are sincerely appreciated, which I will gladly share with them. I am sure your recognition will inspire them even more to always do their best. Thank you again for taking your time to share your experience with the TripAdvisor community and we look forward to welcoming you and your family back soon. Warm regards, Yonatan Kachko Hotel Manager
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