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From Review : Thanks ! of Four Seasons Hotel Hong Kong
+7
what a place ! starting on booking process it was so kind and efficient thanks to leslie and all the concierge team they helped us in all the restaurant and attraction booking process Room the 3219 provided an amazing Victoria Harbour View bathroom is big and comfortable except…
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Date of stay: December 2016
Response from YKachko, Manager at Four Seasons Hotel Hong Kong
Responded Dec 5, 2016
Dear ksarman, First of all please allow me to thank you for your confidence in our service at Four Seasons Hotel Hong Kong. It was great to learn that you enjoyed most aspects of your stay with us. I was thrilled to note that you were so impressed with the facilities, the views, and most importantly, the service you received from our team. We put a tremendous amount of effort into selecting and training our team members and I am glad to see that our efforts have paid off. I have also note the comment regarding the lack of atmosphere in the hotel and would like to learn more about this as we continuously strive to improve our guests' overall experience with us. I would most appreciate it if you would share this via email to general manager.hkg@fourseasons.com. We hope for the opportunity to welcome you back in the near future, as it would be an absolute pleasure to have you here once again on your next trip to Hong Kong. Best wishes, Yonatan Kachko Hotel Manager
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