Dear JulienF, Greetings from The Laguna Resort & Spa, Nusa Dua, Bali! I am thrilled to read your positive feedback of your experience with us on TripAdvisor. It is so delighted to know that you had a wonderful holiday experience at The Laguna recently and we exceed your expectation in term of quality and variety of buffet in our restaurants, the iconic pools and beach and the luxury service by our associates, whom have made your dad’s 70th celebration an extra special one. I will certainly share your wonderful appreciation with them, since this is a good chance for their efforts are really recognized. In reference to your comments related on the rooms and facilities, please allow us to share that we are currently undergoing refreshing our rooms and hopefully we will have another opportunity to welcome you back to experience our new products. Once again, thank you for residing with us and we look forward to welcome you back to The Laguna and to once again provide for you an unforgettable and indigenous holiday experience. Sincerely yours, Lucia Liu General Manager