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Pisang goreng keju - Picture of Hotel ibis Bandung Trans Studio

Photo: Pisang goreng keju

From Review : Good location,Nice & Clean of Hotel ibis Bandung Trans Studio
Pisang goreng keju
Lobby View
nasi goreng kacang tanah yang aneh, dengan bakwan yang enak
Big and modern budget hotel
Outstanding service for a low price that i paid
Our twin room

Other Recent Reviews

Good vibes.
March 2024
saffygreenfreak wrote a review May 2013
Singapore, Singapore189 contributions47 helpful votes
+6
4.0 of 5 bubbles
I went there for a 3D2N trip with my friends. We stayed at a queen size room. There were 3 adults and a kid thus, when we requested for extra 2 pillows, they mentioned, they could only give 1 pillow. When we requested for additional 2 towels, they said they were unable to give
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Date of stay: April 2013
Response from Patrick S, General Manager at Hotel ibis Bandung Trans Studio
Responded May 2, 2013
Dear Sir, Madam, Many thanks for your feedback on trip advisor. I am also happy about the way you explain everything, it show that we have to improve some services we are not doing properly. I already forward to all managers your comments: In fact after discussion with some managers/staff, answers was not approriate from some of the trainees. i checked myself today the multi plugs are available at front desk (10 pieces) and answer from the hotel was wrong, sorry for that. Also for extra towel it was wrong answer and we always provide free of charge towels, tooth brushes, pillows etc. I dont know why the staff was answering wrongly to you, unfortunaltey several times. I feel bad for that. To compensate the lost of credibility, I am pleased to offer you a 25% discount for your next stay first night for one room, please bring this trip advisor comment with you upon check in with the proof of identification according to name Safygreenfreak from Singapore. Hope this compensation will be accepted. Kind regards. Patrick / GM
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