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Pros: Excellent service. Tara, Anna and Sally went above and beyond to ensure that our first stay in Glenwood was perfect! (even when Expedia messed up our reservation!!) I travel a lot for work. This was by far the best customer service I have had in a long time. It was a…
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Date of stay: October 2015
Response from Bob D, General Manager at Courtyard Glenwood Springs
Responded Dec 4, 2015
My sincere apologies for the parking situation the night you were with us. I recall the issue with the Expedia booking and I too was very happy with the proactive approach that our Front Desk staff took in resolving the issue. I consistently receive great comments about our staff and your testimony is now added to the long list. I hope to see you back soon!
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