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Pictures of The Allegro Royal Sonesta Hotel Chicago Loop - Chicago Photos

Chicago: Pictures

From Review : Nice Chic Vibe. of The Allegro Royal Sonesta Hotel Chicago Loop
Nice Chic Vibe.
Lovely hotel!
Different
The Hot Toddy at happy hour was so delicous.
Lobby
Interesting hotel; unique style/design
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US$278
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Stephyjr wrote a review May 2018
Los Angeles, California163 contributions22 helpful votes
+1
I visit Chicago quite often. First time at this property. Location was great for what we needed. We chose the location on purpose based on an event we were attending, but it was an easy walk to lots of places downtown. Had to switch rooms right after check in because of a mix up
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Date of stay: April 2018
Response from Gallagher S, Guest Experience Manager at The Allegro Royal Sonesta Hotel Chicago Loop
Responded May 13, 2018
Hi there! Thank you kindly for taking the time to provide feedback on your stay. We are pleased to see you had on overall positive experience at our hotel and that you enjoyed the convenient location and chic vibe. I'd like to sincerely apologize for the negative experience you had with our Valet team. Whether it's in the middle of the day or middle of the night, their customer service should be consistent. The company we work with is an outside party, but I will be sure to follow up with their supervisor to make sure they are providing the five-star service we strive for. Thanks again for choosing the Allegro!
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