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Toilet has dark ring Tub is clogged Bathroom door with some type of greasy streaks Drawer full of variety snacks not included with hotel - Picture of DoubleTree by Hilton Hotel Portland

Photo: Toilet has dark ring Tub is clogged Bathroom door with some type of greasy streaks Drawer full of variety snacks not included with hotel

From Review : Concerns about the cleanliness of DoubleTree by Hilton Hotel Portland
Toilet has dark ring Tub is clogged Bathroom door with some type of greasy streaks Drawer full of variety snacks not included with hotel
Toilet has dark ring Tub is clogged Bathroom door with some type of greasy streaks Drawer full of variety snacks not included with hotel
Whose job is it to clean the hotel bathroom?
Whose job is it to clean the hotel bathroom?
Whose job is it to clean the hotel bathroom?
Whose job is it to clean the hotel bathroom?
carla wrote a review Aug 2023
Puyallup, Washington7 contributions
+1
2.0 of 5 bubbles
I traveled to PDX for work and chose to stay at the DoubleTree Hilton in downtown Portland. The hotel's appearance was impressive and easy to spot. Despite driving with my family, I appreciated the proximity to public transportation, especially the train to PDX. The Hiltons app
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Date of stay: August 2023
Response from David Weston, General Manager at DoubleTree by Hilton Hotel Portland
Responded Oct 11, 2023
Dear FarAway, My name is David and I'm the new general manager at DoubleTree Portland. Glad to know so much of your stay went well but I am so sorry for the cleanliness issues faced in our hotel. I am working hard with our housekeeping team to overcome challenges and ensure a positive experience for all our guests. If you'll allow us. we'd very much like to make it up to you with a complimentary stay on your next visit to Portland. Please email me at dweston@portlanddoubletree.com or call 503-331-4914 and I will take care of you. We look forward to regaining your trust. Thank you, David Weston General Manager
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