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From Review: Service Needs Improvement of Hyatt Place Herndon / Dulles Airport - East

Hyatt Place Herndon / Dulles Airport - East

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#16 of 20 Hotels in Herndon

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13711 Sayward Dr, Herndon, VA 20171-6305

Other Recent Reviews

“Nice and Quiet close to Washington...” 17/04/2018

“Owner response” 18/04/2018

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TheMyster...

Orange, California

Level 6 Contributor

104 reviews

72 hotel reviews

113 helpful votes

“Service Needs Improvement”

Reviewed 30 December 2012

The Hyatt Place Herndon/Dulles Airport – East is conveniently located about 10 minutes from Dulles International Airport. The hotel does provide complimentary shuttle service from 5:00 AM – 12:00 AM which accommodates most travel schedules. Hyatt Place is geared mostly towards business travelers or for longer stays. The rooms are set up as mini-suites with a “separate” living room area,... More

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I appreciate you taking the time to review our property TheMysteryTraveler. Our overnight team members wear many hats but it is certainly never acceptable to keep a guest waiting and even less acceptable to then not offer you the proper Hyatt greeting. Please accept my apologies on behalf of the entire team. I look forward to reviewing your experience with... More

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Living Room - Picture of Hyatt Place Herndon / Dulles Airport - East, Herndon

Photo: “ Living Room ”

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