Vacation rentals are offered by two different groups: Private owners and professional property managers. Property owners are essentially individuals or families who list their homes and provide direct contact, flexible dates, and many options in small towns. Professional property managers tend to have dedicated local staff an on on-site help; you may also encounter these properties offering a professional hospitality service. Both property owners and property managers list their properties with TripAdvisor companies Flipkey or Holiday Lettings or one of our trusted partners worldwide.
When you see the ‘Pay on Tripadvisor’ badge on a property listing, it means you can pay for your vacation rental directly on our site and enjoy the coverage provided by our Payment Protection. This coverage means we offer payment protection on your stay if you are denied upon check-in or are denied access to the property.