On Friday, August 14 2020 my friends and I were excited to check out Cumberland as it was our first time to visit this historical landmark and have decided to have dinner at the Waverley Hotel Pub. At the get-go, it was a turn-off! There...were 5 of us and you couldn’t miss us if you tried but no one greeted us or made eye contact when in fact one of the ladies at the front bar was not doing anything. She clearly ignored us and kept talking to another lady server who was at the till. Zero for customer service! Not even a “hello, we’ll be there in a moment”! 5 minutes without acknowledgement is too long, sorry we’d rather bring our business somewhere else where it’s welcomed!More