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Frankie & Benny's New York Italian Restaurant & Bar

$$ - $$$
Italian, American, Diner
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The Orient, Trafford Centre, Trafford M17 8WW, England
+44 161 747 1600
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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232 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 230: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed yesterday NEW via mobile

Group of 4 went for food after night out about mid afternoon. Staff couldn't go far enough to get two hungover peoples breakfast despite stop serving breakfast at 12pm. Staff very friendly and food great.

Helpful?
Thank chris. p. sausages.
Chester, United Kingdom
Level Contributor
6 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed yesterday NEW via mobile

Served breakfast at 1pm after stopping at 12, great customer service, very happy group of four lads. Manager on the ball, good chef for agreeing.

Helpful?
Thank TNeedham_13
Sheffield, United Kingdom
Level Contributor
37 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW via mobile

Stopped here Sunday 15th after shopping for food before we hit the road for the long journey home thinking we would just eat and run but our waitress made us want to stay all night and of course the food was lovely ! We were served promptly by a waitress (unfortunately didn't catch her name but I think she was... More 

Helpful?
Thank spuggy17
burnley
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

After a mornings shopping and looking at the Trafford Centre food court we went to Frankish. Selected the lunch time special. Two lasagnes and a tagliatelle. All excellent and reasonably priced.

Helpful?
Thank sdcvic
Manchester, United Kingdom
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Very poor service, very poor food, very disappointed!!! Good catch with my best mate, when we weren't getting interrupted by a very annoying waiter!

Helpful?
Thank clare1894
Stoke-on-Trent, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

We went as a family (my wife,me and our two boys 16 & 4 yrs old) to celebrate our little ones 4th birthday. We had to wait ten minutes to be seated even though it wasn't busy at all (it was New Years Day). My wife and I planned to feed the lads and go out later ourselves to Wagamamas.(I... More 

Helpful?
Thank glynph
Greater Manchester, United Kingdom
Level Contributor
50 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Have to say, my kids love coming to F&B for the pizza which are good value, not my cup of tea in all honesty, sadly after years of using F&B I think it's devoid of fresh ideas, I generally have to send my food back to be re heated which is never good, service I've never had a problem with... More 

Helpful?
Thank Damian L
Manchester, United Kingdom
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

The food is extremely over priced for the quality we received. The staff were very pleasant but didn't make up for the poor/slow service. Parking was a nightmare with people driving round & round looking for a spot. I certainly won't be rushing back.

Helpful?
Thank Lesley M
Manchester, United Kingdom
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 4 weeks ago

It was a Christmas meal so we had to pre-order, which we did. Our booking was for a large group (27) including a number of kids meals and several young children. Booking was for 7.15pm, starters (only with adult meals) and drinks came promptly and service started with a smile. Fast forward to 8.45pm and zero communication, we had to... More 

Helpful?
Thank Charles G
Ellesmere Port, United Kingdom
Level Contributor
60 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
2 of 5 bubbles Reviewed 14 December 2016

Me and my twin visited on 7th December on a very quiet Wednesday Lunch Time. The venue itself is set back away from the Trafford Centre which probably explains why its so quiet. We had to wait 5 minutes to be shown to a table. Staff more concerned with themselves rather than the customer. This is totally unacceptable as it... More 

Helpful?
Thank James C

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37
Cuisine
Italian, American, Diner
Meals
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: The Orient, Trafford Centre, Trafford M17 8WW, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater Manchester  >  Trafford
  • Phone Number: +44 161 747 1600

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's New York Italian Restaurant & Bar and other visitors
1 question
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Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?