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Ponderosa Steakhouse

$$ - $$$
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Caguas 00726, Puerto Rico
+1 787-286-7040
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31 Reviews from our TripAdvisor Community

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Showing 15: English reviews
Caguas, Puerto Rico
Level Contributor
45 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 June 2016

Go place to eat also ..with the family, friends or in a group ! The also have great fresh salads bar ..

Helpful?
Thank Ramonita P
San Juan, Puerto Rico
Level Contributor
322 reviews
167 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 1 September 2015

I eat at this Ponderosa weekly. IIt has adequate parking. t is consistent and it is clean. The service is good. They keep the salad bar area clean and stocked. The main courses are adequate and seldom tardy. The servers are friendly and accomodating for the most part.

Helpful?
Thank Stephen S
Yabucoa, Puerto Rico
Level Contributor
124 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 28 July 2015

I enjoy the salad bar and sirloin tips and salmon. However my wife does not want to return there since she thought it needed cleaning.

Helpful?
Thank Robert L
Quebec City, Canada
Level Contributor
56 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 2 February 2015

Ponderosa is a family restaurant with decent price. I suggest to update the decor a little bit. The staff is nice and efficient.

Helpful?
Thank andrewII
Saskatoon,SK Canada
Level Contributor
426 reviews
143 restaurant reviews
common_n_restaurant_reviews_1bd8 1,130 helpful votes
2 of 5 bubbles Reviewed 29 September 2014

The salad bar was the smallest I had seen at any Ponderosa and spills were not cleaned promptly. The steak was tough and overpriced. Not the best Ponderosa Ive been to.

Helpful?
Thank Saskheat
Queens, New York
Level Contributor
39 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 30 August 2014 via mobile

I have never been to a Ponderosa state side so I didn't know what to expect. When we saw the pictures of food on the wall at the entrance, we knew it wasn't going to be fine dining. We didn't expect however to have to line up cafeteria style. By the time we figured out what the place was about... More 

Helpful?
Thank Yardielady
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 29 June 2014

Terrible!! I went to the Humacao location and was disappointed. This used to be a family favorite, on Sundays we would all eat breakfast together. The server never brought the ketchup I asked for and never brought clean plates for seconds at the buffet. I saw woman reuse her plate at the buffet bar. The pastries were old and the... More 

Helpful?
Thank TitiLilly2
San Juan, Puerto Rico
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 July 2013

We went to the Ponderosa steakhouse in the Plaza of the Americas mall. Its tucked away next to sears so you have to look for it. The steak was good for the price and the salad bar was clean and appetizing. This place offers good value for the money and is convenient if you happen to be shopping at the... More 

Helpful?
Thank Active_Transport
Missouri
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 23 June 2013

Spending a great deal of money,but hoping that all could find something to eat.Very disappointed as there was only saald and fruit on the bar.Had to pay a lot extra just to have meat.For what we spent could of went to a nice fine restaurant.

Helpful?
Thank bartzfam
Level Contributor
106 reviews
85 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 11 March 2013 via mobile

I'm so grateful that there is a provision like TA for travelers to preview prior to paying their hard earned cash. This is certainly one place I 'd gladly direct people away from. I agree w/ the negative reviews. The service is bad, the eatery itself is something straight out of an episode of Gordon Ramsey' kitchen nightmares and the... More 

Helpful?
Thank Stinkybrat41

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Average prices
US$8 - US$15
Cuisine
American, Steakhouse
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Wheelchair Accessible, Waitstaff
Good for
Child-friendly, Cheap Eats
Location and Contact Information
  • Address: Caguas 00726, Puerto Rico
  • Location: Caribbean  >  Puerto Rico  >  Caguas
  • Phone Number: +1 787-286-7040

Questions & Answers

Questions? Get answers from Ponderosa Steakhouse staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?