First visit we enjoyed our lunch and will come back to try out the dinner Service was good despite the fact the restaurant was very busy

Shiraz our server was fantastic! She was engaging when necessary & very personable. Table of 5 celebration of our dad’s 100th birthday & celebrating each other. Food was exceptional from appies, entrees, dessert, coffees & liquor. I have never given a rating of 5 before...so that should tell you something. Suggest when making reservation, ask for a window table to look over the water.More

Stopped by for dinner tonight and was glad we made a reservation. Good menu, with some interesting things. My wife had the fettucini bolognese, which was made with beef and I enjoyed my braised lamb shank. Nicole was our server, and she was pretty good....Prices were not bad, and if you want to go, make a reservation because it's busy. We had dinner at 6 pm on a Sunday night and the place was packed and people were waiting.More

We hadn’t been in a while, and it was delightful; we forgot how awesome the food is!! No wonder it’s always so busy! Too bad you can’t reserve the patio tables… My lobster Benedict was scrumptious and my husband’s egg skillet was tasty too! Added...bonus was the amazing service we received from Mikenzie! No this is properly spelt! Please don’t call her Mike, LOL!! Friendly, warm, helpful, she offered first class service! Thank you all for a delightful brunch; first time for our three friends who joined us, and they also thoroughly enjoyed it too! We WILL be back from sure!More

Beautiful lakeside location, overlooking Lake Eire. Excellent food. The Mezza board was fantastic and the lobster pizza was exquisite. The staff was professional and very attentive. We all loved our lunch while enjoying sitting by the lake. This a highly recommended place.

My wife and I had an awful experience on Canada day at this restaurant. We got there at 5:38 for dinner and we asked to sit at the patio but after few minutes sitting on patio we realized it would be better to move inside...as it was lots of flies out there. We were extremely hungry so we put our order in within the fist minute we got there. As soon as we moved inside we got our salad and bottle of Evian water. Now it’s 6:35 and our food hasn’t arrived so our waitress comes to the table and says, your food should be coming any second and I’ll have the manager to come and speak with you guys. People who arrived way after us they have finished their dinner by now. Finally we get our dinner @ 6:50 ,1 hour and 12 minutes later. Manger brings the food to the table and now at this point my wife is extremely disappointed and tells the manger we have waited over an hour and the manger answers back with extremely bad attitude that I was at the Kichen and working on your dinner as the order was mixed up since you guys decided to come inside and no it’s not over an hour, We have recorded the time (basically we are lying) and I’ll throw in some dessert at no charge. Seriously????? At this point I had to say something, thank you but we don’t need your dessert but just an honest apology which we never got from anyone. We decided to don’t touch the food and leave. At this point the general manager asked to speak with us but unfortunately didn’t get any better as she was denying that we waited over an hour for our dinner even after us showing her the time we walked in as my wife called in @ 5:38 from the parking lot to make sure we could get a table for 2. Same extremely rude attitude from general manager. I’m extremely disappointed at this restaurant and the management team. They do not know how to treat paying customers.More

Excitedly booked a reservation the previous day for a 5:30 pm sit in dinner for two at the Lake House to celebrate my wife's birthday. The occasion was mentioned and noted by the person who took our reservation. Upon arriving, we encountered an unfriendly hostess...lacking essential customer service skills vitally necessary for such a popular restaurant. We were told that our table was ready and were escorted to a seating spot that apparently had both ends blocked with no windows and very little light that completely shattered our expectation of enjoying a celebratory meal with a view of the lake, or at the very least any view by or close to a window, or a more open area that was well lit. Being humiliated that two brown skinned people were being provided a seating that was not even worthy of a fast food restaurant, I expressed my extreme disappointment and was told that reservations did not guarantee a particular seating area. Being a reasonable fellow, I would have accepted that explanation but in light of the occasion I was not a happy camper at that moment. The Manager was summoned and noting my agitation, she told us that if we were willing to wait 15 or 20 minutes we would be provided better seating. Whilst we waited in the entrance lobby....no longer than ten minutes, we were escorted to a more desirable spot by a window providing a view of the lake. The meal was great overall, but my wife being a vegan was offered a penne selection without chicken. Our server however lacked the skills or training to even offer some vegetables as a substitute, and the birthday girl had to endure a plain penne plate. My Morrocan lamb shank though delicious dampened the birthday celebration, as at the end there wasn't even an acknowledgement by the restaurant and any of the staff to make the event special for her. The Lake House restaurant is located at such a delightful spot and frequented by a constant flow of people, and as such, suggest that the owners and management take care and pride in ensuring that their loyal and other customers who come from far and wide are treated with respect and leave having had a fabulous experience deserving of such a recommended eating establishment.More